oncall-engine/docs/sources/_index.md at ac7dc97cc3a807e482e27ec82e8df05abadea28a

# What this PR does
Updates the OnCall docs landing page to implement new page design and
card grid layout.

## Which issue(s) this PR closes
Closes #4086 


## Checklist

- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
    show up in the autogenerated release notes.

2024-04-03 15:24:56 +00:00

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/docs/grafana-cloud/alerting-and-irm/oncall/

/docs/oncall/

https://grafana.com/docs/oncall/latest/

Learn about the key benefits and features of Grafana OnCall

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OnCall

Grafana OnCall

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title	level	image	width	height	description
Grafana OnCall	1	/media/docs/grafana-cloud/alerting-and-irm/grafana-icon-oncall.svg	100	100	Grafana OnCall allows you to automate alert routing and escalation to ensure swift resolution and service reliability.

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Introduction	./intro/	Learn more about the key benefits and features that are available with Grafana OnCall.	24

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Set up	./set-up/	Explore the set up options for Grafana OnCall.	24

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Configure	./configure/	Customize alert escalation and routing with flexible configuration options. Explore how to configure alert templates, routing rules, and outgoing webhooks.	24

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Integrations	./integrations/	Connect external alert sources, ChatOps tools, and much more to ensure alerts and updates are routed to and from OnCall, regardless of the other tools in your workflow.

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Manage on-call schedules	./manage/on-call-schedules/	Create and manage on-call schedules, scheduled overrides, and shift swaps.	24

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Configure user notifications	./manage/notify/	Create, manage, and view user notification policies.	24

Overview

Respond to issues faster and improve your service reliability with Grafana OnCall. Integrated directly into Grafana Cloud, you can automatically route alerts to designated on-call teams and ChatOps channels according to predefined escalation policies, schedules, and notification preferences.

Alleviate the burden of being on-call with customized schedules tailored to your team's availability and timezones. Personalize notification settings to ensure individuals receive alerts through their preferred channels, such as SMS, mobile apps, or ChatOps platforms.

Through automated alert routing and escalation, Grafana OnCall reduces incident response time, minimizes downtime and helps mitigate the impact of incidents.

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Overview

Explore

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