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# What this PR does - Restructure the OnCall documentation to align with Grafana Labs [documentation structure guidance](https://grafana.com/docs/writers-toolkit/structure/). - Updates documentation front matter to include all required fields. ## Which issue(s) this PR fixes Related to issue #3700 ## Checklist - [ ] Unit, integration, and e2e (if applicable) tests updated - [ ] Documentation added (or `pr:no public docs` PR label added if not required) - [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not required) --------- Signed-off-by: Jack Baldry <jack.baldry@grafana.com> Co-authored-by: Jack Baldry <jack.baldry@grafana.com>
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| title | menuTitle | description | weight | keywords | canonical | aliases | |||||||
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| Configure Grafana OnCall | Configure | Learn about the configuration option available for OnCall | 400 |
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https://grafana.com/docs/oncall/latest/configure/ |
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Configure Grafana OnCall
Grafana OnCall provides a unified platform for alert routing and on-call management. This section covers the high-level technical configuration options for Grafana OnCall so you can tailor the system to your organization's specific needs.
Key configuration
Explore key settings and integrations that allow you to customize your incident management process.
Configure Integrations
Integrate with your tools and alert sources to begin routing alerts with Grafana OnCall.
For detailed information on configuring integrations, refer to the [Integrations] documentation.
Configure Escalation chains and routes
Escalation chains allow you to customize alert routing to align with your team's processes and workflows. You have the flexibility to define how and when to escalate to different teams for different alerts.
For information on configuration options, refer to [Escalation chains and routes].
Customize alert templates
For detailed information on customizing alert templates, refer to the [Jinja2 templating] documentation.
{{% docs/reference %}} [Integrations]: "/docs/oncall/ -> /docs/oncall/<ONCALL_VERSION>/integrations" [Integrations]: "/docs/grafana-cloud/ -> /docs/grafana-cloud/alerting-and-irm/oncall/integrations"
[Escalation chains and routes]: "/docs/oncall/ -> /docs/oncall/<ONCALL_VERSION>/configure/escalation-chains-and-routes" [Escalation chains and routes]: "/docs/grafana-cloud/ -> /docs/grafana-cloud/alerting-and-irm/oncall/configure/escalation-chains-and-routes"
[Jinja2 templating]: "/docs/oncall/ -> /docs/oncall/<ONCALL_VERSION>/configure/jinja2-templating" [Jinja2 templating]: "/docs/grafana-cloud/ -> /docs/grafana-cloud/alerting-and-irm/oncall/configure/jinja2-templating" {{% /docs/reference %}}