oncall-engine/docs/sources/configure/_index.md
Jack Baldry 9ae442faa6
Replace docs/reference shortcode with ref URIs (#4301)
You can use `ref` URIs in admonitions (or any shortcodes) because they
are inline and not subject to the issues noted in the [`admonition`
shortcode](https://grafana.com/docs/writers-toolkit/write/shortcodes/#code-shortcode:~:text=to%20core%20understanding.-,WARNING,For%20more%20information%2C%20refer%20to%20Markdown%20Reference%20Links%20in%20Shortcodes.,-Examples).

The `ref` URIs perform the same pattern matching as `docs/reference` but
don't require the use of reference-style links and the destinations are
ordinary (full) URLs that can include version substitution. Unlike
`docs/reference`, the implementation doesn't use `relref` so you don't
have to be careful with omitting trailing slashes and the links will
follow redirects.

Documentation:
https://grafana.com/docs/writers-toolkit/write/links/#link-from-source-content-thats-used-in-multiple-projects

To check the links, refer to the deploy preview in
https://github.com/grafana/website/pull/19630.

Signed-off-by: Jack Baldry <jack.baldry@grafana.com>

---------

Signed-off-by: Jack Baldry <jack.baldry@grafana.com>
2024-07-29 14:13:24 +00:00

2.3 KiB

title menuTitle description weight keywords canonical aliases refs
Configure Grafana OnCall Configure Learn about the configuration option available for OnCall 400
OnCall
Configuration
Integration
Escalation
Alert templates
Webhooks
https://grafana.com/docs/oncall/latest/configure/
/docs/grafana-cloud/alerting-and-irm/oncall/configure/
integrations jinja2-templating escalation-chains-and-routes
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/docs/oncall/ /docs/oncall/<ONCALL_VERSION>/configure/integrations/
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/docs/grafana-cloud/ /docs/grafana-cloud/alerting-and-irm/oncall/configure/integrations/
pattern destination
/docs/oncall/ /docs/oncall/<ONCALL_VERSION>/configure/jinja2-templating/
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/docs/grafana-cloud/ /docs/grafana-cloud/alerting-and-irm/oncall/configure/jinja2-templating/
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/docs/oncall/ /docs/oncall/<ONCALL_VERSION>/configure/escalation-chains-and-routes/
pattern destination
/docs/grafana-cloud/ /docs/grafana-cloud/alerting-and-irm/oncall/configure/escalation-chains-and-routes/

Configure Grafana OnCall

Grafana OnCall provides a unified platform for alert routing and on-call management. This section covers the high-level technical configuration options for Grafana OnCall so you can tailor the system to your organization's specific needs.

Key configuration

Explore key settings and integrations that allow you to customize your incident management process.

Configure Integrations

Integrate with your tools and alert sources to begin routing alerts with Grafana OnCall.

For detailed information on configuring integrations, refer to the Integrations documentation.

Configure Escalation chains and routes

Escalation chains allow you to customize alert routing to align with your team's processes and workflows. You have the flexibility to define how and when to escalate to different teams for different alerts.

For information on configuration options, refer to Escalation chains and routes.

Customize alert templates

For detailed information on customizing alert templates, refer to the Jinja2 templating documentation.