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16 commits

Author SHA1 Message Date
Joey Orlando
620f69e409
"You're Going OnCall" mobile app push notification (#1814)
# What this PR does

https://www.loom.com/share/c5deb35309604cfdab6176c44de7b15e

## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
2023-05-04 16:59:57 +00:00
Salvatore Giordano
1c3c8e05bd
Update apns payload with corrected critical field (#1646)
I just noticed that ios notifications are always critical, even when the
switch ("override DND") is set to `false`. I believe this is because
`critical` should be either 1 or 0

https://developer.apple.com/documentation/usernotifications/setting_up_a_remote_notification_server/generating_a_remote_notification#2990112

---------

Co-authored-by: Joey Orlando <joseph.t.orlando@gmail.com>
Co-authored-by: Joey Orlando <joey.orlando@grafana.com>
2023-03-28 10:57:40 +00:00
Joey Orlando
1580138a80
minor bugfix for ios push notifications config (#1614)
In the "apns" key of the message sent to FCM, "headers" should not be
nested under "payload", it should instead be at the same level. See
Firebase docs for the `FirebaseAdmin.Messaging.ApnsConfig` class
[here](https://firebase.google.com/docs/reference/admin/dotnet/class/firebase-admin/messaging/apns-config#class_firebase_admin_1_1_messaging_1_1_apns_config_1a7a9858f0b30ef7c437205ca01d6e62f6)
2023-03-23 14:48:52 +00:00
Joey Orlando
ceed76aada
for mobile app push notifications set FCM android priority to high (#1612)
# What this PR does

## Which issue(s) this PR fixes

## Checklist

- [ ] Unit, integration, and e2e (if applicable) tests updated (N/A)
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required) (N/A)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
2023-03-23 13:55:32 +01:00
Vadim Stepanov
ed5b5e153d
Mobile app settings backend (#1571)
# What this PR does
Adds mobile app settings support to OnCall backend.

- Adds a new Django model `MobileAppUserSettings` to store push
notification settings
- Adds a new endpoint `/mobile_app/v1/user_settings` to fetch/update
settings from the mobile app

Some additional info on implementation: at first I wanted to extend the
messaging backend system to allow storing / retrieving per-user data and
implement mobile app settings based on those changes. After some thought
I decided not to extend the messaging backend system and have this as
functionality specific to the `mobile_app` Django app. Currently the
messaging backend system is used by the backend and plugin UI, but
mobile app settings are specific only to the mobile app and not
configurable in the plugin UI.

**tldr: wanted to extend messaging backend system, but decided not to do
that**

# Usage

## Get settings via API

`GET /mobile_app/v1/user_settings`
Example response:

```json
{
  "default_notification_sound_name": "default_sound",  # sound name without file extension
  "default_notification_volume_type": "constant",
  "default_notification_volume": 0.8,
  "default_notification_volume_override": false,
  "important_notification_sound_name": "default_sound_important",  # sound name without file extension
  "important_notification_volume_type": "constant",
  "important_notification_volume": 0.8,
  "important_notification_override_dnd": true
}
```

## Update settings via API
`PUT /mobile_app/v1/user_settings` - see example response above for
payload shape.

Note that sound names must be passed without file extension. When
sending push notifications, the backend will add `.mp3` to sound names
and pass it to push notification data for Android. For iOS, sound names
will be suffixed with `.aiff` to be used by APNS.


## Get settings from notification data for Android
All the settings from example response will be available in push
notification data (along with `orgId`, `alertGroupId`, `title`, etc.).
Fields `default_notification_volume`,
`default_notification_volume_override` and
`important_notification_volume` , `important_notification_override_dnd`
will be converted to strings due to FCM limitations.
Fields `default_notification_sound_name` and
`important_notification_sound_name` will be suffixed with `.mp3` in push
notification data.

## iOS limitations
While Android push notifications are handled purely on the mobile app
side, iOS notifications are sent via APNS which imposes some
limitations.
- Notification volume cannot be overridden for non-critical
notifications (so fields `default_notification_volume_override` and
`default_notification_volume` will be disregarded for iOS notifications)
- It's not possible to control volume type (i.e. "constant" vs
"intensifying") via APNS. A possible workaround is to have different
sound files for "constant" and "intensifying" and pass that as
`default_notification_sound_name` / `important_notification_sound_name`.

# Which issue(s) this PR fixes
Related to https://github.com/grafana/oncall-private/issues/1602

# Checklist

- [x] Tests updated
- [x] No changelog updates since the changes are not user-facing
2023-03-22 14:47:18 +00:00
Innokentii Konstantinov
7bad073626
Remove OSS_INSTALATION env var (#881)
It's a duplicate of LICENSE env var

**What this PR does**:
Remove OSS_INSTALLATION env var in favour of LICENSE env var. Also, I
refactored features tests a little. From my point of view it makes
little sense to test if all features are disabled or enabled. Better to
test specific use-case (e.g. oss installation).
Also to test that all features are disabled it is needed to set LICENSE
equals cloud license, which makes test confusing.

**Checklist**
- [x] Tests updated
- [ ] Documentation added
- [ ] `CHANGELOG.md` updated
2023-03-07 11:07:42 +00:00
Vadim Stepanov
b7176888ed
Better FCM error handling / retries (#1267)
# What this PR does
Raise `FirebaseError` in celery tasks contacting FCM instead of just
logging it + add tests

## Checklist

- [x] Tests updated
2023-02-01 14:45:32 +00:00
Vadim Stepanov
29f67dc2f3
Fix circular import 2023-01-19 11:53:05 +00:00
Vadim Stepanov
6b87ad74e9
Enforce cloud connection to send push notifications on OSS (#1132)
This PR modifies how OSS instances send mobile app push notifications.
It also adds frontend warnings when user is trying to use the mobile app
without connecting to cloud.

- [x] Add public API authentication to `FCMRelayView` and throttle the
view to 300 push notifications per instance per minute. This is similar
to how SMS and phone call notifications work on OSS instances.
- [x] Add frontend warnings based on cloud connectivity
- [x] Fix/add frontend tests
- [x] Add tests for FCMRelayView and mobile app backend

## Screenshots

When a user tries to connect the mobile app in his settings and cloud is
not connected (clicking "Connect Cloud OnCall" redirects to the "Cloud"
tab):

<img width="1088" alt="Screenshot 2023-01-12 at 18 48 58"
src="https://user-images.githubusercontent.com/20116910/212156591-86906020-eddf-43f1-9402-7ebb7547c7e6.png">

When a user tries to use mobile push notifications as a personal
notification step and cloud is not connected:

<img width="764" alt="Screenshot 2023-01-12 at 19 01 10"
src="https://user-images.githubusercontent.com/20116910/212157580-9abb0758-79ad-4316-b8cd-15b4fff01502.png">

Now on the "Cloud" tab there's some info about the mobile app (the last
section at the bottom of the page):

<img width="1245" alt="Screenshot 2023-01-12 at 18 49 10"
src="https://user-images.githubusercontent.com/20116910/212156997-c8b70dd5-bf15-4bc7-8eb8-9decdb8ecc80.png">

After connecting to the cloud instance, everything goes back to active
and it's now possible to connect the mobile app:

<img width="1091" alt="Screenshot 2023-01-12 at 19 08 27"
src="https://user-images.githubusercontent.com/20116910/212158811-60d49888-4714-4c0e-850f-3ff6a11a117a.png">

After connecting the app the warning is gone:

<img width="764" alt="Screenshot 2023-01-12 at 19 07 00"
src="https://user-images.githubusercontent.com/20116910/212158614-677ab889-127f-4d64-bacc-0c26887f3097.png">
2023-01-19 11:15:56 +00:00
Vadim Stepanov
231c0f45a3
Re-implement FCM relay after introducing firebase (#1121)
This PR changes how `FCMRelayView` handles push notifications from OSS
instances, also changing how the mobile app backend sends push
notifications.
2023-01-11 11:42:01 +00:00
Salvatore Giordano
a3dbe95d5a
fix: update android notification payload (#1090) 2023-01-05 17:36:07 +01:00
Joey Orlando
802e3964e9
update mobile app push notification text + make telegram alert verbage consistent ("Firing" instead of "Alerting") (#1089) 2023-01-05 16:16:43 +01:00
Joey Orlando
7ebc9cbbf7
modify push notification settings + use fcm-django library (#998)
- swaps out `django-push-notifications` for
[`fcm-django`](https://github.com/grafana/fcm-django). Again.. this is a
fork of the parent repo for exactly the same reason.. the migrations
point to `auth_user` without letting us use our own user model, this has
been patched in the `grafana` fork. The reason why we are using
`fcm-django` vs `django-push-notifications` is that the latter does not
support the new FCM API, only the "legacy" API. The legacy FCM API does
not support certain push notification settings that we would like to
use.
- modifies the iOS/Android specific push notification settings
- adds a `flower` pod in the `docker-compose-developer.yml`, useful for
debugging tasks locally
- sets the mobile app verification token TTL to 5 minutes when
developing locally. The default of 1 minute makes working with device
emulators really tricky..

This PR also swaps out the base image in `engine/Dockerfile` from
`python:3.9-alpine3.16` to `python:3.9-slim-buster`.

As to why.. in short, with the introduction of the `fcm-django` library
there is now a peer-dependency on
[`grpcio`](https://github.com/grpc/grpc) (which is used by
`firebase_admin`.. which I am using in this PR to interact directly with
Firebase Cloud Messaging (FCM)). `grpcio` does not publish wheels (read:
compiled binaries) for the Alpine distro. It does publish wheels for
Debian and hence `pip install -r requirements.txt` does not need to
build this library from the source distribution.

This is a [known
"issue"](https://github.com/grpc/grpc/issues/22815#issuecomment-1107874367)
and the recommended solution in the community is to.. not use alpine.

These were the numbers, when building the image locally, in terms of
image size and build time:

| | Local image size (uncompressed | Build time (may differ based on
your network speed) |
| ------------------------- | -------------------------------------- |
---------- |
| `python:3.9-alpine3.16`   | 785MB  | 320s |
| `python:3.9-slim-buster` | 1.05GB  | 90s   |

Co-authored-by: Salvatore Giordano <salvatoregiordanoo@gmail.com>
2022-12-20 12:41:34 +01:00
Joey Orlando
66b2ed5c64
add more logging to push notification celery task (#986) 2022-12-13 14:06:56 +01:00
Joey Orlando
5967d5af63
remove apns + fix django-push-notifications migrations (#984)
- removes APNS support
- changes the `django-push-notification` library from the `iskhakov`
fork to the [`grafana`
fork](https://github.com/grafana/django-push-notifications). This new
fork basically just patches an issue which affected the database
migrations of this django app (previously the library would not respect
the `USER_MODEL` setting when creating its tables and would instead
reference the `auth_user` table.. which we don't want)
- add `--no-cache` flag to the `make build` command

**NOTE**
A migration should be applied as follows:
```bash
# remove the four push_notifications tables, which have improper foreign key references
python manage.py migrate push_notifications zero

# recreate the tables with the proper foreign key references
python manage.py migrate
```
2022-12-13 13:00:59 +01:00
Vadim Stepanov
255964ceaf
Mobile app messaging backend (#874)
* move mobile notifications to a separate backend, remove critical notification

* remove outdated mobile app code

* MOBILE_APP_PUSH_NOTIFICATIONS_ENABLED -> FEATURE_MOBILE_APP_INTEGRATION_ENABLED

* create error log if no devices are set up

* move mobile auth related code to the mobile_app Django app

* move mobile auth related code to the mobile_app Django app

* move mobile auth related code to the mobile_app Django app

* fix typing

* add GCMDevice todos

* add user connection capabilities

* add user connect/disconnect to the messaging backend

* move APNS endpoint to mobile_app Django app

* restore critical notifications

* support hackathon app

* tweak migrations so mobile app auth tokens are preserved

* reuse notify_by IDs

* use mobile app template to render push notification

* add GCM/FCM (Android) support

* fix unlink user

* logger.error -> logger.info
2022-11-23 15:56:43 +00:00