# What this PR does
## Which issue(s) this PR fixes
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
<img width="521" alt="Screenshot 2023-04-28 at 5 36 10 PM"
src="https://user-images.githubusercontent.com/2262529/235112636-56fe0b48-1cda-4ba7-8a09-1cfb0ced2222.png">
## Which issue(s) this PR fixes
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
https://www.loom.com/share/1a6ef0d00c3b46ca80c120579d512dcc
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated (N/A)
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
This PR adds additional silence options in the UI. Currently we only
have 1 hour, 4 hours and 12 hours silence options. I think it's worth it
to have finer silence options.
## Which issue(s) this PR fixes
No issue ticket but I can create one.
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
## Which issue(s) this PR fixes
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
This PR set the limit so that workers won't attempt to autoresolve too
big alertmanager alert groups.
## Which issue(s) this PR fixes
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
- Change FIRING trigger for webhooks to be sent after escalation
snapshot has been computed
- Extract users from `notify_to_users_queue` and `notify_schedule` from
escalation snapshot to populate `users_to_be_notified` in webhook
payload
# What this PR does
Required for new Integrations page
<img width="674" alt="Screenshot 2023-04-04 at 20 32 03"
src="https://user-images.githubusercontent.com/2262529/229792240-60783f30-00ba-4dfc-bebd-75d6c2c232e3.png">
## Which issue(s) this PR fixes
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
---------
Co-authored-by: Joey Orlando <joey.orlando@grafana.com>
# What this PR does
## Which issue(s) this PR fixes
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
- add new columns `gcom_org_contract_type`,
`gcom_org_irm_sku_subscription_start_date`, and
`gcom_org_oldest_admin_with_billing_privileges_user_id` to
`user_management_organization` table + `is_restricted` column to
`alerts_alertgroup` table
- emit two new Django signals
- `org_sync_signal` at the end of the
`engine/apps/user_management/sync.py::sync_organization` method
- `alert_group_created_signal` when a new Alert Group is created
## Checklist
- [ ] Tests updated (N/A)
- [ ] Documentation added (N/A)
- [x] `CHANGELOG.md` updated
---------
Co-authored-by: Rares Mardare <rares.mardare@grafana.com>
The routing of the OnCall plugin has changed and no longer uses URL
params
but instead uses paths. This link is used when declaring an Incident
from
the OnCall Slack alert and needs to match the correct pattern in order
for
Incident to correctly detect it.
# What this PR does
Allows changing team for escalation chains
## Which issue(s) this PR fixes
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
---------
Co-authored-by: Ildar Iskhakov <ildar.iskhakov@grafana.com>
Co-authored-by: Vadim Stepanov <vadimkerr@gmail.com>
# What this PR does
* api returns all the resources available to the user by default
* substitutes `team switcher` with `multi-select team filter`
* allow referencing between integrations - escalations chains -
[schedules, outgoing webhooks] across teams
https://user-images.githubusercontent.com/2262529/225634581-2d2e8af2-15ce-4c01-a90e-8267d98f5a23.mov
## Which issue(s) this PR fixes
## Checklist
- [ ] Tests updated
- [ ] Documentation added
- [ ] `CHANGELOG.md` updated
---------
Co-authored-by: Maxim <maxim.mordasov@grafana.com>
Co-authored-by: Joey Orlando <joey.orlando@grafana.com>
# What this PR does
This PR:
- modifies the `check_escalation_finished_task` celery task to:
- do stricter escalation validation based on the alert group's
escalation snapshot (see the `audit_alert_group_escalation` method in
`engine/apps/alerts/tasks/check_escalation_finished.py` for the
validation logic)
- use a read-only database for querying alert-groups if one is
configured, otherwise use the "default" one
- ping a configurable heartbeat (new env var
`ALERT_GROUP_ESCALATION_AUDITOR_CELERY_TASK_HEARTBEAT_URL` added)
- increase the task frequency from every 10 to every 13 minutes (this
can be configured via an env variable)
- adds public documentation on how to configure this auditor task
- modifies the local celery startup command to properly take into
consideration all celery related env vars (similar to the ones we use in
`engine/celery_with_exporter.sh`; this made it easier to enable `celery
beat` locally for testing)
- removes the following code:
- removes references to `AlertGroup.estimate_escalation_finish_time` and
marks the model field as deprecated using the [`django-deprecate-fields`
library](https://pypi.org/project/django-deprecate-fields/). This field
was only used for the previous version of this validation task
- `EscalationSnapshotMixin.calculate_eta_for_finish_escalation` was only
used to calculate the value for
`AlertGroup.estimate_escalation_finish_time`
- `calculate_escalation_finish_time` celery task
## Which issue(s) this PR fixes
https://github.com/grafana/oncall-private/issues/1558
## Checklist
- [x] Tests updated
- [x] Documentation added
- [x] `CHANGELOG.md` updated
This PR add Inbound Email integration.
It designed to support some variety of ESPs, but in prod we will use
Mailgun, so locally I tested it only with mailgun ESP.
**Important:**
To make it work on different clusters I'm planning to provide different
email domains for different regions, like ....@us.oncall.grafana.net,
...@eu.oncall.grafana.net
---------
Co-authored-by: Innokentii Konstantinov <innokenty.konstantinov@grafana.com>
# What this PR does
This PR fixes templates behaviour for public and private api. It fix
"reset to default" for templates from messaging backends and some minor
bugs. Also added acknowledge signal and source link templates
## Checklist
- [x] Tests updated
- [x] Documentation added
- [x] `CHANGELOG.md` updated
This should fix task error as seen in logs, trying to parse an empty
string as ical value:
```
Task apps.schedules.tasks.refresh_ical_files.refresh_ical_file[] raised unexpected: ValueError("Found no components where exactly one is required: ''")
```
# What this PR does
This PR simplifies code of maintenance mode.
1. Perform distribution/escalation maintenance checks in send_signal...
tasks.
2. Use usual alert distribution flow for the maintenance incident.
3. Decouple maintenance mode from slack (all, except
**notify_about_maintenance_action** methods, I don't want to make this
PR too big)
As a bonus from these changes, maintenance mode now mute alert group
delivery in all chatops integrations, not only in slack. (Before,
incidents happened while maintenance were posted to telegram and msteams
anyway)
## Checklist
- [ ] Tests updated
- [ ] Documentation added
- [ ] `CHANGELOG.md` updated
# What this PR does
This PR cleanup ScenarioStep. It's needed to simplify moving Slack to
the messaging backends in future.
1. Introduce AlertGroupSlackService to move logic from ScenarioStep.
Also it allowed to get rid of importing ScenarioSteps in the code not
related to processing of slack callbacks.
2. Remove tags from ScenarioSteps, they are unused.
3. Remove ScenarioStep.dispatch method. It just was calling
ScenarioStep.process_scenario.
4. Remove "action" param from process_scenario, it was unused.
5. Remove creation of SlackActionRecord on handling SlackEvents. We are
not using it, but it generates INSERT query on most of the user-slack
interactions.
6. Remove "random_prefix_for_routing" from ScenarioStep, it was unused.
## Which issue(s) this PR fixes
## Checklist
- [ ] Tests updated
- [ ] Documentation added
- [ ] `CHANGELOG.md` updated
---------
Co-authored-by: Joey Orlando <joey.orlando@grafana.com>
# What this PR does
This PR adds
[django-migration-linter](https://github.com/3YOURMIND/django-migration-linter)
to keep database migrations
backwards compatible
- we can automatically run migrations and they are zero-downtime, e.g.
old code can work with the migrated database
- we can run and rollback migrations without worrying about data safety
- OnCall is deployed to the multiple environments core team is not able
to control
See [django-migration-linter
checklist](https://github.com/3YOURMIND/django-migration-linter/blob/main/docs/incompatibilities.md)
for the common mistakes and best practices
## Which issue(s) this PR fixes
## Checklist
- [ ] Tests updated
- [ ] Documentation added
- [ ] `CHANGELOG.md` updated
---------
Co-authored-by: Joey Orlando <joey.orlando@grafana.com>
# What this PR does
Make direct paging internal API endpoint return an alert group ID.
## Which issue(s) this PR fixes
Related to https://github.com/grafana/oncall/issues/823
## Checklist
- [x] Tests updated
# What this PR does
This PR caches the field `render_for_web` with lifetime 1 day and cache
becomes invalid if it was created before
* last alert received
* template changed
## Which issue(s) this PR fixes
## Checklist
- [ ] Tests updated
- [ ] Documentation added
- [ ] `CHANGELOG.md` updated
**What this PR does**:
- Keep grafana version on create/update contact points to avoid multiple
requests to alerting
- Add retry limit on create contact point async
- Fix bugs related on create contact point
- Update logs on create/update contact point, make them more clear
- Avoid unnecessary requests to Grafana Alerting
# What this PR does
Adds an ability to page an escalation chain for a newly created direct
paging alert group using the internal API. Also [adds a forgotten
migration](32fc44e744)
related to the direct paging backend.
Related to https://github.com/grafana/oncall/issues/823
## Checklist
- [x] Tests updated
- [ ] Documentation added (N/A)
- [ ] `CHANGELOG.md` updated (N/A)
Add a dummy step for declare incident button to prevent raising 'Step is
undefined' exception because Slack sends a POST request to the backend
upon clicking a button with a redirect link to Incident.
This pr doesn't change any functionality
Also changes the default integration used when creating an alert group
for a direct page to a custom manual integration to avoid
conflicts/unexpected behaviors with existing manual alerts.
Check if Grafana Incident is enabled. If it is, add a button with a link
to declare Grafana Incident from Alert group in Slack and on Web.
Co-authored-by: Yulia Shanyrova <yulia.shanyrova@grafana.com>
# What this PR does
This PR added a new parameter (state) into the alert_group public API to
filter the state of the alert groups
## Which issue(s) this PR fixes
https://github.com/grafana/oncall/issues/684
## Checklist
- [x] Tests updated
- [x] Documentation added
- [x] `CHANGELOG.md` updated
Co-authored-by: Vadim Stepanov <vadimkerr@gmail.com>
# What this PR does
With the addition of tighter controls on jinja templates handle
exceptions while rendering group data as follows:
- Title will cache error message as title and display to user and the
error will be logged
- Group distinction will be left as None and the error will be logged
- Is resolve signal will be treated as False and the error will be
logged
- Is acknowledge signal will be treated as False and the error will be
logged
## Which issue(s) this PR fixes
https://github.com/grafana/oncall-private/issues/1542
