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10 commits

Author SHA1 Message Date
Alyssa Wada
361a4f669e
[DOCS] SMS and call routing tutorial (#4376)
# What this PR does
Support high demand SMS and call routing functionality. 

## Which issue(s) this PR closes
Supports [https://github.com/grafana/oncall-private/issues/2556]
2024-06-12 21:50:40 +00:00
Michael Derynck
f3b2d8e927
Add details to escalation step description (#4334)
Attempt to clarify how `Notify whole slack channel` and `Notify Slack
User Group` work
2024-05-22 18:31:18 +00:00
jorgeav
dba6748efd
Add datetimeparse Jinja2 template helper filter function (#4312)
# What this PR does
Jinja2 filter to parse strings into datetime objects. Previously, only a
limited set of strings could be parsed into datetime objects
([datetime_re](https://docs.djangoproject.com/en/2.2/_modules/django/utils/dateparse/)).

The addition of this filter allows for strings of any format to be
converted into datetime.

## Which issue(s) this PR closes


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## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
    show up in the autogenerated release notes.

Co-authored-by: Joey Orlando <joey.orlando@grafana.com>
2024-05-13 17:16:38 +00:00
Ravishankar
0e59fadf38
Add acknowledged, resolved user information on webhook payload (#4176)
# What this PR does
Adds acknowledged and resolved user information to the web hook payload

## Which issue(s) this PR closes

Closes #4126 

## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
    show up in the autogenerated release notes.

---------

Co-authored-by: Joey Orlando <joey.orlando@grafana.com>
2024-04-26 21:50:08 +00:00
Vadim Stepanov
a30f4d9527
SNOW docs (#4215)
Related to https://github.com/grafana/oncall-private/issues/2544

## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
    show up in the autogenerated release notes.
2024-04-16 13:39:23 +00:00
teslaedison
335d7a8f7f
chore: fix some comments (#4055)
# What this PR does

Fix typos in comments

## Checklist

- [ ] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
    show up in the autogenerated release notes.

Signed-off-by: teslaedison <qingchengqiushuang@gmail.com>
Co-authored-by: Joey Orlando <joey.orlando@grafana.com>
2024-03-14 15:36:00 +00:00
Karim Darwish
2a46e4ff84
Add parse_json template function (#3929) 2024-02-20 10:29:03 -05:00
Matias Bordese
d6467e9cb7
Add escalation step to notify all members from a team (#3908)
Based on https://github.com/grafana/oncall/pull/3477

---------

Co-authored-by: xssfox <xss@sprocketfox.io>
2024-02-20 10:02:23 -03:00
Matias Bordese
0711484a50
Add status change trigger type to webhooks (#3920)
Related to https://github.com/grafana/oncall/issues/3395

This should help with upcoming planned integrations work.
2024-02-19 14:12:56 -03:00
Alyssa Wada
80f932995c
oncall docs refactor (#3757)
# What this PR does

- Restructure the OnCall documentation to align with Grafana Labs
[documentation structure
guidance](https://grafana.com/docs/writers-toolkit/structure/).

- Updates documentation front matter to include all required fields.

## Which issue(s) this PR fixes
Related to issue #3700 

## Checklist

- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)

---------

Signed-off-by: Jack Baldry <jack.baldry@grafana.com>
Co-authored-by: Jack Baldry <jack.baldry@grafana.com>
2024-02-08 22:59:28 +00:00