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Add details to escalation step description (#4334)

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Attempt to clarify how `Notify whole slack channel` and `Notify Slack
User Group` work
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Michael Derynck 2024-05-22 12:31:18 -06:00 • committed by GitHub
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6
docs/sources/configure/escalation-chains-and-routes/index.md
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@ -83,8 +83,10 @@ from an on-call schedule.
* `Notify all users from a team` - send a notification to all users in a team.
* `Resolve incident automatically` - resolve the alert group right now with status
`Resolved automatically`.
* `Notify whole slack channel` - send a notification to the users in the slack channel.
* `Notify Slack User Group` - send a notification to each member of a slack user group.
* `Notify whole slack channel` - send a notification to the users in the slack channel. These users will be notified
via the method configured in their user profile.
* `Notify Slack User Group` - send a notification to each member of a slack user group. These users will be notified
via the method configured in their user profile.
* `Trigger outgoing webhook` - trigger an [outgoing webhook].
* `Notify users one by one (round robin)` - each notification will be sent to a group of
users one by one, in sequential order in [round robin fashion](https://en.wikipedia.org/wiki/Round-robin_item_allocation).