# What this PR does
* Create Direct Paging integration (with default route) when team is
created with bulk_update
* Create notification policies when user is created with bulk_update
* If user notification policies are empty change it to Email
* Minor markup and wording improvements
* Add grafana queue to helm chart
* Remove disabled commands for redis helm chart
* Improve Dockerfile caching
## Which issue(s) this PR fixes
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Add a system similar to how we select integrations when creating
webhooks so that the user has a description of what webhookds do and
does not have to write complex templates for common webhook use cases.
Presets allow us to create the contents of the webhooks in code and
define which fields are controlled by the preset. Some specifics:
- Newly created webhooks must choose between Simple, Advanced or another
predefined system
- Simple is always an escalation step and will post the entire payload
to the given URL
- Advanced is the same as no preset which is our current view where all
fields are available
- There are no changes for all existing webhooks with empty preset
fields
- Once a webhook is created with a preset the preset cannot be changed
- Fields in the webhook that are populated by code will give a
validation error if they are modified
- In the public API webhooks with presets are returned for viewing but
cannot be created or modified. This restriction is in place because the
Web UI provides the context for which fields to use with a preset. The
public API is for interacting with webhooks where all fields are
defined.
To define a preset create a file with metadata and an override function.
The metadata drives validation and what to display in the UI. There are
two functions one is connected to the pre_save hook of the Webhook model
for persistent changes, the other replaces parameters at execution time
for ephemeral changes. See the simple and advanced presets as an
example. The file must be listed in settings in
`INSTALLED_WEBHOOK_PRESETS` to be enabled at runtime..
## Which issue(s) this PR fixes
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
---------
Co-authored-by: Joey Orlando <joey.orlando@grafana.com>
# What this PR does
Runs Telegram long polling to get updates.
It's enabled by setting `FEATURE_TELEGRAM_LONG_POLLING_ENABLED=True`.
That will disable webhook and run separate deployment for telegram long
polling.
Telegram long polling is not very HA mode, but it does not need to
expose webhook url to internet and simplifies telegram integration.
## Which issue(s) this PR fixes
closes#561
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
## Which issue(s) this PR fixes
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Sets `FEATURE_INBOUND_EMAIL_ENABLED` to `True` by default, so inbound
email integration setup is consistent with the
[docs](https://grafana.com/docs/oncall/latest/open-source/#inbound-email-setup).
## Which issue(s) this PR fixes
https://github.com/grafana/oncall/issues/2777
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
## Which issue(s) this PR fixes
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Add Slack follow-up messages for shift swap requests:
<img width="377" alt="Screenshot 2023-08-15 at 20 19 49"
src="https://github.com/grafana/oncall/assets/20116910/14053838-c8f2-49f6-81cd-383d3fbc061c">
## Which issue(s) this PR fixes
https://github.com/grafana/oncall/issues/2679
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
## Which issue(s) this PR fixes
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
## Which issue(s) this PR fixes
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
---------
Co-authored-by: Joey Orlando <joey.orlando@grafana.com>
Co-authored-by: Michael Derynck <michael.derynck@grafana.com>
# What this PR does
This PR is related to #2645. That PR was reverted in #2730. This reverts
the revert + adds a fix for the test that was failing
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
---------
Co-authored-by: Innokentii Konstantinov <innokenty.konstantinov@grafana.com>
# What this PR does
Disables the Django admin panel + removes the URLs associated with it
**NOTE**: this doesn't affect things like `python manage.py
createsuperuser` which are still needed for a few things
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
- Removes `FEATURE_WEB_SCHEDULES_ENABLED` and
`FEATURE_WEBHOOKS_2_ENABLED` feature flags as they are no longer needed
- Remove reference to `FEATURE_EXTRA_MESSAGING_BACKENDS_ENABLED` in
`./dev/.env.dev.example`. This also doesn't seem to be used in either
this repo or `oncall-private`
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Adds mobile app push notifications for shift swap requests.
## Which issue(s) this PR fixes
https://github.com/grafana/oncall/issues/2630
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
Introduce AlertManager v2 integration with improved internal behaviour
it's using grouping from AlertManager, not trying to re-group alerts on
OnCall side.
Existing AlertManager and Grafana Alerting integrations are marked as
Legacy with options to migrate them manually now or be migrated
automatically after DEPRECATION DATE(TBD).
Integration urls and public api responses stay the same both for legacy
and new integrations.
---------
Co-authored-by: Rares Mardare <rares.mardare@grafana.com>
Co-authored-by: Joey Orlando <joey.orlando@grafana.com>
# What this PR does
This PR should allow us to start working on _most_ of the remaining
tasks for this feature set.
- Adds a basic `ShiftSwapRequest` model + CRUD endpoints.
- Adds a `POST /api/internal/v1/shift_swaps/<id>/take` endpoint which
allows a benefactor to take a request (only when certain conditions
about the ssr are met)
Closes#2587
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required) will be done in #2589
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required) (will update once we ship the finalized feature set)
# What this PR does
Sets a default value for the PHONE_PROVIDER setting and replaces the
value of PHONE_PROVIDER with this default value if it is not valid.
## Which issue(s) this PR fixes
- [#2520](https://github.com/grafana/oncall/issues/2520)
- [#2323](https://github.com/grafana/oncall/issues/2323)
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
---------
Co-authored-by: Innokentii Konstantinov <innokenty.konstantinov@grafana.com>
Co-authored-by: Joey Orlando <joseph.t.orlando@gmail.com>
Co-authored-by: Joey Orlando <joey.orlando@grafana.com>
# What this PR does
- Remove `heartbeat_heartbeat` table. This model/table does not seems to
be deprecated/used anywhere (no data in this in production/staging; see
more comments in the code about this).
- Enables new webhooks functionality.
- Database migration will automatically convert existing webhooks to new
ones. Note: Converted webhooks are considered "legacy" they will
continue to work as part of your escalation chain but will no longer be
editable. To make changes use the `Make a copy` action and edit that
one, after you can delete your legacy webhook. Remember to connect your
escalation chain with your newly copied webhook!
---------
Co-authored-by: Maxim <maxim.mordasov@grafana.com>
# What this PR does
Adds an index on the `started_at` column in the `alerts_alertgroup`
table. For the alert groups query used by the
`check_escalation_finished_task`, this resulted in a huge performance
boost, taking the query time from 89mins to 4secs (on our largest
production dataset).
## Which issue(s) this PR fixes
closes#724
closes https://github.com/grafana/oncall-private/issues/1713
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Address issue where if the user had multiple registered devices w/ FCM,
doing django queries like `.first()` could potentially pick the wrong
device. Do this in two ways:
1. set the `DELETE_INACTIVE_DEVICES` `fcm_django` setting to `True`.
According to the
[docs](20e275618b/README.rst (L127-L130)),
this works as follows:
> devices to which notifications cannot be sent, are deleted upon
receiving error response from FCM
2. Customizing the `FCMDevice` model provided by `fcm_django`. Add a new
method, `get_active_device_for_user`, so that we can centralize the
logic for this rather than duplicating
`FCMDevice.objects.filter(user=user).first()`
## Which issue(s) this PR fixes
https://raintank-corp.slack.com/archives/C0229FD3CE9/p1688461915752119
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required) (N/A)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
Added integration with [zvonok.com](https://zvonok.com) service.
Features:
- Phone number validation
- Test calls
- Selection of pre-recorded audio
- Making calls
- Processing call status
- Acknowledgment alert group (optional)
To process the call status, it is required to add a postback with the
GET method on the side of the zvonok.com service with the following
format ([more info
here](https://zvonok.com/ru-ru/guide/guide_postback/)):
```${ONCALL_BASE_URL}/zvonok/call_status_events?campaign_id={ct_campaign_id}&call_id={ct_call_id}&status={ct_status}&user_choice={ct_user_choice}```
The names of the transmitted parameters can be redefined through environment variables.
---------
Co-authored-by: Innokentii Konstantinov <innokenty.konstantinov@grafana.com>
# What this PR does
See #2173
Also, closes#2187 . All of the new files under `type_stubs/icalendar`
were autogenerated by running:
```bash
stubgen -p icalendar -o type_stubs
```
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Introduces AlertManagerV2 integration with better grouping and
autoresolving, not intended for production use yet.
---------
Co-authored-by: Ildar Iskhakov <Ildar.iskhakov@grafana.com>
# What this PR does
RequestBodyReadingMiddleware is excess as [post-buffering is
enabled](https://github.com/grafana/oncall/blob/dev/engine/uwsgi.ini#L17):
If an HTTP request has a body (like a POST request generated by a form),
you have to read (consume) it in your application. If you do not do
this, the communication socket with your webserver may be clobbered. If
you are lazy you can use the post-buffering option that will
automatically read data for you. For Rack applications this is
automatically enabled.
(https://uwsgi-docs.readthedocs.io/en/latest/ThingsToKnow.html)
## Which issue(s) this PR fixes
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
This PR moves phone notification logic into separate object PhoneBackend
and introduces PhoneProvider interface to hide actual implementation of
external phone services provider. It should allow add new phone
providers just by implementing one class (See SimplePhoneProvider for
example).
# Why
[Asterisk PR](https://github.com/grafana/oncall/pull/1282) showed that
our phone notification system is not flexible. However this is one of
the most frequent community questions - how to add "X" phone provider.
Also, this refactoring move us one step closer to unifying all
notification backends, since with PhoneBackend all phone notification
logic is collected in one place and independent from concrete
realisation.
# Highligts
1. PhoneBackend object - contains all phone notifications business
logic.
2. PhoneProvider - interface to external phone services provider.
3. TwilioPhoneProvider and SimplePhoneProvider - two examples of
PhoneProvider implementation.
4. PhoneCallRecord and SMSRecord models. I introduced these models to
keep phone notification limits logic decoupled from external providers.
Existing TwilioPhoneCall and TwilioSMS objects will be migrated to the
new table to not to reset limits counter. To be able to receive status
callbacks and gather from Twilio TwilioPhoneCall and TwilioSMS still
exists, but they are linked to PhoneCallRecord and SMSRecord via fk, to
not to leat twilio logic into core code.
---------
Co-authored-by: Yulia Shanyrova <yulia.shanyrova@grafana.com>
Bring back `FCM_PROJECT_ID` env variable that was removed in
https://github.com/grafana/oncall/pull/1969.
I made an incorrect assumption that project ID is already specified in
the credentials file, but in fact project ID can be different from the
one in credentials file.
# What this PR does
Allow passing Google application credentials (used to send FCM messages
using `fcm-django`) as an environment variable
`GOOGLE_APPLICATION_CREDENTIALS_JSON_BASE64`. If the env variable is not
provided, credentials will be taken from file. This change allows uWSGI
workers send messages to FCM (currently it's not possible because the
uWSGI user doesn't have access to the credentials file) + makes
configuration more consistent.
Also removes a redundant `FCM_PROJECT_ID` env variable (Google
application credentials already contain the project ID).
## Which issue(s) this PR fixes
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
add a new endpoint, `GET /maintenance-mode/`, which returns either a
string message pulled from the
`CURRENTLY_UNDERGOING_MAINTENANCE_MESSAGE` env var, or `None` + update
the UI to conditionally show this message if it is set
<img width="1321" alt="Screenshot 2023-05-10 at 11 28 16"
src="https://github.com/grafana/oncall/assets/9406895/833a77fb-3a90-4f9f-88d6-dae0d98d99d4">
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required) (N/A)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
https://www.loom.com/share/c5deb35309604cfdab6176c44de7b15e
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
- Rename Firing to Alert Group Created to reduce confusion as to why the
event only first once and not when unresolve or unacknowledge returns
the alert group to the firing state.
- Increase password field length
- Do not filter webhook execution by team, team is just for filtering
ownership now
- Do not log webhook triggers in alert group escalation log if the
webhook does not trigger (Status/response will still be stored)
- Fix formatting for response content and data fields on the Status page
- Add a content length limit for responses being stored (50000
characters)
# What this PR does
## Which issue(s) this PR fixes
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
---------
Co-authored-by: Joey Orlando <joey.orlando@grafana.com>
# What this PR does
## Which issue(s) this PR fixes
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
This PR:
- modifies the `check_escalation_finished_task` celery task to:
- do stricter escalation validation based on the alert group's
escalation snapshot (see the `audit_alert_group_escalation` method in
`engine/apps/alerts/tasks/check_escalation_finished.py` for the
validation logic)
- use a read-only database for querying alert-groups if one is
configured, otherwise use the "default" one
- ping a configurable heartbeat (new env var
`ALERT_GROUP_ESCALATION_AUDITOR_CELERY_TASK_HEARTBEAT_URL` added)
- increase the task frequency from every 10 to every 13 minutes (this
can be configured via an env variable)
- adds public documentation on how to configure this auditor task
- modifies the local celery startup command to properly take into
consideration all celery related env vars (similar to the ones we use in
`engine/celery_with_exporter.sh`; this made it easier to enable `celery
beat` locally for testing)
- removes the following code:
- removes references to `AlertGroup.estimate_escalation_finish_time` and
marks the model field as deprecated using the [`django-deprecate-fields`
library](https://pypi.org/project/django-deprecate-fields/). This field
was only used for the previous version of this validation task
- `EscalationSnapshotMixin.calculate_eta_for_finish_escalation` was only
used to calculate the value for
`AlertGroup.estimate_escalation_finish_time`
- `calculate_escalation_finish_time` celery task
## Which issue(s) this PR fixes
https://github.com/grafana/oncall-private/issues/1558
## Checklist
- [x] Tests updated
- [x] Documentation added
- [x] `CHANGELOG.md` updated
