# What this PR does
Removes the deprecated "Format Alert" button from the Slack renderer
## Which issue(s) this PR closes
Related to [issue link here]
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## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] Added the relevant release notes label (see labels prefixed w/
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show up in the autogenerated release notes.
Reverts grafana/oncall#5019
Investigating alternatives, although we have a sanitize function called
on the UI side we probably don't want to allow other html.
# What this PR does
Removed escaping of html in web template to fix issue where <a> links
were not being detected correctly when post processing the web template.
## Which issue(s) this PR closes
https://github.com/grafana/support-escalations/issues/12412
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## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
# What this PR does
Adds method to render and send notification bundle by sms.
Example of SMS message:
```
Grafana OnCall: Alert groups #1, #2, #3 and 2 more
from stack: TestOrganization,
integrations: Grafana Alerting and 1 more.
```
Should be merged with https://github.com/grafana/oncall/pull/4457
## Which issue(s) this PR closes
https://github.com/grafana/oncall-private/issues/2713
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
# What this PR does
* Move declare incident button to first position when incident is
acknowledged
* Move resolved text above buttons, so buttons remain on the same place
when clicked
<img width="549" alt="Screenshot 2024-07-09 at 11 52 33 PM"
src="https://github.com/grafana/oncall/assets/2262529/68cfb42f-c7ad-42b9-8404-e3400eb70332">
<img width="529" alt="Screenshot 2024-07-09 at 11 52 41 PM"
src="https://github.com/grafana/oncall/assets/2262529/d8e36dec-ddfc-4db6-9918-0fb478c1462f">
## Which issue(s) this PR closes
Closes https://github.com/grafana/oncall/issues/1908
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
---------
Co-authored-by: Joey Orlando <joseph.t.orlando@gmail.com>
Co-authored-by: Joey Orlando <joey.orlando@grafana.com>
# What this PR does
Removes @mention from Alert Slack message
Fixes https://github.com/grafana/oncall/issues/187
## Which issue(s) this PR closes
Closes [issue link here]
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This ensures that the issue(s) are auto-closed once the PR has been
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## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
This PR does a bunch of changes to prepare OnCall for Unified Slack App:
1. Install Slack via Chatops-Proxy. This change contains two parts:
getting a Slack install link from chatops-proxy
([code](https://github.com/grafana/oncall/pull/4232/files#diff-437a77d49fc04b92d315651b3df5991000b1ab74cf60aabb21aa77cb2823bf52R46))
and receiving a "slack installed" event from chatops-proxy
([code](https://github.com/grafana/oncall/pull/4232/files#diff-976d106f0962be5c1de5e35582193f68435ed0c17f2defd6bd2857bf6e27f65d)).
Also it means that OnCall doesn't need to register slack_links anymore
when slack is connected/disconnected. These changes are behind
UNIFIED_SLACK_APP_ENABLED flag and should be no-op if flag is not
enabled.
2. Get rid of Multiregionatily restrictions - instrument all slack
interactions with a ProxyMeta - json data telling chatops-proxy where to
route the interaction. Note, that it doesn't apply for "Add to
resolution notes" message action - it will be handled differently in
following PR.
3. Move all chatops-proxy related stuff from common/oncall-gateway to
apps/chatops-proxy
Minor changes:
1. Remove usage of **CHATOPS_V3** flag. Chatops v3 is already released
(It's a refactoring from previous quarter)
---------
Co-authored-by: Vadim Stepanov <vadimkerr@gmail.com>
Co-authored-by: Rares Mardare <rares.mardare@grafana.com>
# What this PR does
Web templater had a bug with link substitutions: it replaced every link
with 'oncallsubstitutedlink{link_idx}', and then replaced them back.
But if we have more than 10 links in the message, there
would be replacements like 'oncallsubstitutedlink10', which will be
partially replaced by match from 'oncallsubstitutedlink1', yielding
incorrect links in the resulting message. This fixes this behaviour.
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
# What this PR does
Make label consistent with casing in web ui
## Which issue(s) this PR fixes
#2831
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Related to [this
discussion](https://raintank-corp.slack.com/archives/C04JCU51NF8/p1706550226831949)
Removes the `/oncall` Slack slash command + the concept of
`force_route_id` (as this Slack slash command was the last piece of code
to use this concept
[here](https://github.com/grafana/oncall/blob/dev/engine/apps/slack/scenarios/manual_incident.py#L146))
## TODO before merging
- [x] update the various env's Slack apps to remove the slash command
from the app manifests
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
## Which issue(s) this PR fixes
https://github.com/grafana/oncall-private/issues/2217
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Update references to amixr in various spots in the docs/code + some
`.md` IDE autoformatter changes
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated (N/A)
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
**Shift Swap Requests**
https://www.loom.com/share/860c3337b338412cbd2ac4024260f3e8?sid=3d91b558-b4de-4351-8b45-8a99b7302346
**Other**
- Drastically improve the typing in the `slack` Django app, and several
other models/functions that were consumed by logic within the `slack`
Django app (ex. setting `RelatedManager` type hints on various models)
https://www.loom.com/share/da6b9984519c48d59a45d3c93c08d7dc
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Remove
[`apps.get_model`](https://docs.djangoproject.com/en/3.2/ref/applications/#django.apps.apps.get_model)
invocations and use inline `import` statements in places where models
are imported within functions/methods to avoid circular imports.
I believe `import` statements are more appropriate for most use cases as
they allow for better static code analysis & formatting, and solve the
issue of circular imports without being unnecessarily dynamic as
`apps.get_model`. With `import` statements, it's possible to:
- Jump to model definitions in most IDEs
- Automatically sort inline imports with `isort`
- Find import errors faster/easier (most IDEs highlight broken imports)
- Have more consistency across regular & inline imports when importing
models
This PR also adds a flake8 rule to ban imports of `django.apps.apps`, so
it's harder to use `apps.get_model` by mistake (it's possible to ignore
this rule by using `# noqa: I251`). The rule is not enforced on
directories with migration files, because `apps.get_model` is often used
to get a historical state of a model, which is useful when writing
migrations ([see this SO answer for more
details](https://stackoverflow.com/a/37769213)). So `apps.get_model` is
considered OK in migrations (even necessary in some cases).
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Remove link from sms notification to avoid difficulties with different
countries anti-spam regulations
## Which issue(s) this PR fixes
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
---------
Co-authored-by: Joey Orlando <joey.orlando@grafana.com>
# What this PR does
See #2173
Also, closes#2187 . All of the new files under `type_stubs/icalendar`
were autogenerated by running:
```bash
stubgen -p icalendar -o type_stubs
```
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
- update `make test` to always use `settings.ci-test`. Right now it will
use whatever the value of `DJANGO_SETTINGS_MODULE` is in
`./dev/.env.dev`, which causes ~45 tests to fail
- Fix several Python warnings that we see when running the tests
```bash
RemovedInDjango40Warning: The providing_args argument is deprecated. As it is purely documentational, it has no replacement. If you rely on this argument as documentation, you can move the text to a code comment or docstring.
alert_create_signal = django.dispatch.Signal(
```
```bash
PytestCollectionWarning: cannot collect test class 'TestOnlyBackend' because it has a __init__ constructor (from: apps/api/tests/test_alert_receive_channel_template.py)
class TestOnlyBackend(BaseMessagingBackend):
```
```bash
DeprecationWarning: The parameter 'use_aliases' in emoji.emojize() is deprecated and will be removed in version 2.0.0. Use language='alias' instead.
To hide this warning, pin/downgrade the package to 'emoji~=1.6.3'
return emoji.emojize(self.verbal_name, use_aliases=True)
```
```bash
DateTimeField CustomOnCallShift.start received a naive datetime (2023-06-01 12:53:12) while time zone support is active.
warnings.warn("DateTimeField %s received a naive datetime (%s)"
```
```bash
apps/twilioapp/tests/test_phone_calls.py::test_resolve_by_phone
/etc/app/apps/twilioapp/tests/test_phone_calls.py:173: DeprecationWarning: The 'text' argument to find()-type methods is deprecated. Use 'string' instead.
content = BeautifulSoup(content, features="html.parser").findAll(text=True)
```
```bash
apps/twilioapp/tests/test_phone_calls.py::test_resolve_by_phone
apps/twilioapp/tests/test_phone_calls.py::test_wrong_pressed_digit
/usr/local/lib/python3.11/site-packages/bs4/builder/__init__.py:545: XMLParsedAsHTMLWarning: It looks like you're parsing an XML document using an HTML parser. If this really is an HTML document (maybe it's XHTML?), you can ignore or filter this warning. If it's XML, you should know that using an XML parser will be more reliable. To parse this document as XML, make sure you have the lxml package installed, and pass the keyword argument `features="xml"` into the BeautifulSoup constructor.
```
```bash
apps/twilioapp/tests/test_phone_calls.py::test_forbidden_requests
/usr/local/lib/python3.11/site-packages/social_django/urls.py:15: RemovedInDjango40Warning: django.conf.urls.url() is deprecated in favor of django.urls.re_path().
url(r'^login/(?P<backend>[^/]+){0}$'.format(extra), views.auth,
```
```bash
apps/twilioapp/tests/test_phone_calls.py: 66 warnings
/usr/local/lib/python3.11/site-packages/debug_toolbar/utils.py:255: DeprecationWarning: currentThread() is deprecated, use current_thread() instead
thread = threading.currentThread()
```
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Reworks Slack handlers for buttons and select menus for AG Slack
messages.
<img width="602" alt="Screenshot 2023-05-31 at 19 34 05"
src="https://github.com/grafana/oncall/assets/20116910/857bf096-7bdd-427b-94b6-15aad873a8ac">
## Current implementation
- It's possible to end up with orphaned Slack messages that are posted
to Slack but have no `SlackMessage` instance in the DB. For such
messages, clicking buttons will result in an exception and HTTP 500. See
private repo
[issue](https://github.com/grafana/oncall-private/issues/1841) for more
info.
- Bug in authorization system, which effectively bypasses any permission
checks. For example, it's possible to resolve an alert group while being
a Viewer.
- No tests covering most buttons.
## Changes in this PR
- Make the system more robust, don't use `SlackMessage` model to figure
out the alert group being interacted on, instead embed `alert_group_pk`
to every button and use it when receiving interaction requests from
Slack.
- Existing orphaned Slack messages will be repaired. Clicking buttons
under orphaned messages will work (and missing `SlackMessage` instance
will be created on interaction). This is possible because some buttons
already have `alert_group_pk` embedded, and it's possible to get this
data on button clicks (even if the clicked button itself doesn't have
`alert_group_pk` embedded).
- Fix authorization. Show warning window when unauthorized:
<img width="511" alt="Screenshot 2023-05-31 at 19 40 02"
src="https://github.com/grafana/oncall/assets/20116910/5abeeaa7-1b61-4a47-b3af-0e21d5cd1907">
- Added tests for all the buttons under AG message. Add tests checking
authorization, actual execution of scenario steps, orphan message
repairing, backward compatibility, etc. Also add tests on
`AlertGroupSlackRenderer` checking that correct data is embedded into
buttons.
- Cosmetic changes such as renaming `incident` to `Alert Group`.
## Which issue(s) this PR fixes
Related to https://github.com/grafana/oncall-private/issues/1841
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
This PR moves phone notification logic into separate object PhoneBackend
and introduces PhoneProvider interface to hide actual implementation of
external phone services provider. It should allow add new phone
providers just by implementing one class (See SimplePhoneProvider for
example).
# Why
[Asterisk PR](https://github.com/grafana/oncall/pull/1282) showed that
our phone notification system is not flexible. However this is one of
the most frequent community questions - how to add "X" phone provider.
Also, this refactoring move us one step closer to unifying all
notification backends, since with PhoneBackend all phone notification
logic is collected in one place and independent from concrete
realisation.
# Highligts
1. PhoneBackend object - contains all phone notifications business
logic.
2. PhoneProvider - interface to external phone services provider.
3. TwilioPhoneProvider and SimplePhoneProvider - two examples of
PhoneProvider implementation.
4. PhoneCallRecord and SMSRecord models. I introduced these models to
keep phone notification limits logic decoupled from external providers.
Existing TwilioPhoneCall and TwilioSMS objects will be migrated to the
new table to not to reset limits counter. To be able to receive status
callbacks and gather from Twilio TwilioPhoneCall and TwilioSMS still
exists, but they are linked to PhoneCallRecord and SMSRecord via fk, to
not to leat twilio logic into core code.
---------
Co-authored-by: Yulia Shanyrova <yulia.shanyrova@grafana.com>
# What this PR does
https://www.loom.com/share/1a6ef0d00c3b46ca80c120579d512dcc
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated (N/A)
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
## Which issue(s) this PR fixes
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
- add new columns `gcom_org_contract_type`,
`gcom_org_irm_sku_subscription_start_date`, and
`gcom_org_oldest_admin_with_billing_privileges_user_id` to
`user_management_organization` table + `is_restricted` column to
`alerts_alertgroup` table
- emit two new Django signals
- `org_sync_signal` at the end of the
`engine/apps/user_management/sync.py::sync_organization` method
- `alert_group_created_signal` when a new Alert Group is created
## Checklist
- [ ] Tests updated (N/A)
- [ ] Documentation added (N/A)
- [x] `CHANGELOG.md` updated
---------
Co-authored-by: Rares Mardare <rares.mardare@grafana.com>
# What this PR does
This PR simplifies code of maintenance mode.
1. Perform distribution/escalation maintenance checks in send_signal...
tasks.
2. Use usual alert distribution flow for the maintenance incident.
3. Decouple maintenance mode from slack (all, except
**notify_about_maintenance_action** methods, I don't want to make this
PR too big)
As a bonus from these changes, maintenance mode now mute alert group
delivery in all chatops integrations, not only in slack. (Before,
incidents happened while maintenance were posted to telegram and msteams
anyway)
## Checklist
- [ ] Tests updated
- [ ] Documentation added
- [ ] `CHANGELOG.md` updated
# What this PR does
This PR cleanup ScenarioStep. It's needed to simplify moving Slack to
the messaging backends in future.
1. Introduce AlertGroupSlackService to move logic from ScenarioStep.
Also it allowed to get rid of importing ScenarioSteps in the code not
related to processing of slack callbacks.
2. Remove tags from ScenarioSteps, they are unused.
3. Remove ScenarioStep.dispatch method. It just was calling
ScenarioStep.process_scenario.
4. Remove "action" param from process_scenario, it was unused.
5. Remove creation of SlackActionRecord on handling SlackEvents. We are
not using it, but it generates INSERT query on most of the user-slack
interactions.
6. Remove "random_prefix_for_routing" from ScenarioStep, it was unused.
## Which issue(s) this PR fixes
## Checklist
- [ ] Tests updated
- [ ] Documentation added
- [ ] `CHANGELOG.md` updated
---------
Co-authored-by: Joey Orlando <joey.orlando@grafana.com>
Add a dummy step for declare incident button to prevent raising 'Step is
undefined' exception because Slack sends a POST request to the backend
upon clicking a button with a redirect link to Incident.
This pr doesn't change any functionality
Check if Grafana Incident is enabled. If it is, add a button with a link
to declare Grafana Incident from Alert group in Slack and on Web.
Co-authored-by: Yulia Shanyrova <yulia.shanyrova@grafana.com>
* Improve feedback so template errors are given to user
* Add security error logging
* Add limits for templates, payloads, results
* Show popup error notification for webhook errors and template errors that don't have a result
* Update tests
* Split exceptions into warnings/errors to give more control when previewing, rendering, saving templates
* Limit title lengths
* Make TypeError a warning
* Adjust title length limit
* Remove length limiting on urlize since it is being done on template render
* Fix tests
* Add KeyError and ValueError to warnings
* No longer enforcing json result when saving webhook in case it is dependent on payload
* Add tests for expected exceptions coming from apply_jinja_template
* Update changelog
* Send raw post if template result is not JSON
* remove email verification related code
* remove email verification related code
* remove sendgrid callback
* remove sendgrid related code
* remove sendgrid related code
* rename sendgrid app to email
* remove email from built-in channels
* remove email from built-in channels
* remove email from built-in channels
* add email backend: https://github.com/grafana/oncall/pull/50
* add email templater
* add email templater
* convert md to html
* add email settings to live settings
* use task to send email, handle some exceptions to create logs
* remove ERROR_NOTIFICATION_MAIL_DELIVERY_FAILED usage
* add email limit logic
* fix tests
* add docs
* remove old email templates
* remove old email templates
* add template_fields to messaging backend
* add messaging backends templates to public api
* add comment for deprecated fields
* fix test
* fix tests
* disable email by default
* don't retry on SMTPException and TimeoutError
* add tests
* bring email back to public api docs
* return ERROR_NOTIFICATION_MAIL_LIMIT_EXCEEDED
* make template_fields tuple
* build_subject_and_title -> build_subject_and_message
* add one more comment about template deprecation
* use 8 as backend id
* add comment about gaierror and BadHeaderError
* add comment on importing in notify_user_async
* edit oss docs
* Revert "Revert "Alert list view & caching rework (#216)""
This reverts commit 730dccc3
* Revert "fix AlertGroupClassicMarkdownRenderer"
This reverts commit 82e53d8e0c513feb8aaef332fc1d3800e90538fc.
* optimize alert group list view
* optimize alert group list view
