# What this PR does
Adds `important` version of `Round-robin` escalation step
<img width="1090" alt="Screenshot 2025-01-20 at 11 18 54"
src="https://github.com/user-attachments/assets/add6f9e8-fc6c-40a8-a177-d727cc385651"
/>
## Which issue(s) this PR closes
Related to https://github.com/grafana/oncall/issues/1184
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
# What this PR does
Adds `service_dependencies` feature flag
## Which issue(s) this PR closes
Related to https://github.com/grafana/oncall-private/issues/2977
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
Related to https://github.com/grafana/oncall-private/issues/2994
- Extend gaps/empty shift checks to consider 30 days (customizable via
param, eventually make it customizable per schedule?); ie. every week
(per beat schedule), check the schedule next 30 days
- Trigger checks via async task on schedule API updates (instead of a
sync call)
- Update notifications wording / link to schedule
# What this PR does
Handle JSONDecodeError on getting label key by name
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
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`release:`). These labels dictate how your PR will
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# What this PR does
fix typo
## Which issue(s) this PR closes
Related to [issue link here]
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## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
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# What this PR does
- The `service_name` label will be added to Grafana Alerting integration
when it is created, if it wasn't added by user.
- Adds celery task that should be started manually and will add the
`service_name` dynamic label to all existing Grafana Alerting
integrations.
## Which issue(s) this PR closes
Related to https://github.com/grafana/oncall-private/issues/2975
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
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---------
Co-authored-by: Innokentii Konstantinov <innokenty.konstantinov@grafana.com>
## Which issue(s) this PR closes
Patches some issues experienced on dev related to
https://github.com/grafana/oncall/pull/5397. Previous migration was
running into the following:
```bash
File "/usr/local/lib/python3.12/site-packages/pymysql/connections.py", line 775, in _read_packet
packet.raise_for_error()
File "/usr/local/lib/python3.12/site-packages/pymysql/protocol.py", line 219, in raise_for_error
err.raise_mysql_exception(self._data)
File "/usr/local/lib/python3.12/site-packages/pymysql/err.py", line 150, in raise_mysql_exception
raise errorclass(errno, errval)
django.db.utils.OperationalError: (1093, "You can't specify target table 'alerts_channelfilter' for update in FROM clause")
```
## Which issue(s) this PR closes
This is a quick db migration follow-up to
https://github.com/grafana/oncall/pull/5382. It's mostly just an
enhancement. Basically #5382 had created a new/non-default route for
each Direct Paging integration. However, I overlooked actually setting
the chatops/escalation chain data for this new route:
This PR simply updates the recently created non-default direct paging
integration route, such that, to start, direct paging a team has no
escalation/notification difference whether the user doing the direct
paging sets important = True or False. From here, teams can modify these
routes to their needs (ex. setup and assign different escalation chains
for these different routes).
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
## Which issue(s) this PR closes
https://www.loom.com/share/e1858db48e8b4fa99014a997af5e3d5e
Closes https://github.com/grafana/irm/issues/322
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
---------
Co-authored-by: Vadim Stepanov <vadimkerr@gmail.com>
Related to https://github.com/grafana/oncall-private/issues/2950
- Represent missing users in schedule events (so they are displayed in
the web UI)
- Fix schedule checks for gaps/empty shifts so they send notifications
# What this PR does
* Make `AmazonSESValidatedInboundWebhookView` able to download emails
from S3 by providing AWS credentials via env variables
* Convert HTML to plaintext when there's only `text/html` available
## Which issue(s) this PR closes
Related to https://github.com/grafana/oncall-private/issues/2905
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
Related to https://github.com/grafana/oncall-private/issues/2826
RBAC enabled or not (OSS or cloud), it is possible to get service
account permissions, enabling perm check (for service account tokens) in
public API.
Also allow empty value for users in sync (instead of returning a 400
response).
External service accounts do not have a role set so async triggered
periodic org syncs were rejected. Improving role/perm check in a later
PR instead (restriction wasn't originally there).
Ignore setup organization response (for now, since it can return a 400
when a sync is/was recently in progress) and base response on
organization being available or not instead.
# What this PR does
Follow-up cleanup PR for https://github.com/grafana/oncall/pull/5325
(and https://github.com/grafana/oncall/pull/5330)
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
# What this PR does
- Stops writing `SlackMessage.organization` + removes references to this
field. [As we
discussed](https://raintank-corp.slack.com/archives/C083TU81TCH/p1733315887463279?thread_ts=1733311105.095309&cid=C083TU81TCH),
we do not need this field on this model/table,
`SlackMessage._slack_team_identity` is sufficient (`organization` will
be dropped in a separate PR)
- Adds a data migration script which:
- drops orphaned `SlackMessage` records; ie. ones which, even after the
[`engine/apps/slack/migrations/0007_migrate_slackmessage_channel_id.py`](https://github.com/grafana/oncall/blob/dev/engine/apps/slack/migrations/0007_migrate_slackmessage_channel_id.py)
migration, still don't have a `SlackMessage.channel` id filled in (we
discussed + agreed on dropping these records
[here](https://raintank-corp.slack.com/archives/C083TU81TCH/p1733329914516859?thread_ts=1733311105.095309&cid=C083TU81TCH))
- fills in empty `SlackMessage.slack_team_identity` values (from
`slack_message.channel.slack_team_identity`)
### Other notes
On the `organization` topic.
We store records in `SlackMessage` for two purposes (AFAICT), and in
both cases, we have references back to the `organization`:
- alert groups - `slack_message.alert_group.channel.organization`
- shift swap requests - `shift_swap_request.schedule.organization`
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
# What this PR does
- As a follow-up to https://github.com/grafana/oncall/pull/5292, and now
that `SlackMessage.channel` has been migrated via
[`engine/apps/slack/migrations/0007_migrate_slackmessage_channel_id.py`](https://github.com/grafana/oncall/pull/5292/files#diff-8aebe133401715a4262baad9b2c5c9fc59367c18d6bd6ac2b3c462fcdabafd66),
this PR removes reads/writes from `SlackMessage._channel_id` to
`SlackMessage.channel`. In a separate PR I will focus on dropping that
column from the model/db.
- Drops `SlackMessage.active_update_task_id`. There're zero references
to this column in the codebase.
- Removes two Django `manage.py` commands that're no longer needed:
- `engine/engine/management/commands/alertmanager_v2_migrate.py` (and
it's associated tests)
-
`engine/engine/management/commands/batch_migrate_slack_message_channel.py`
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
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# What this PR does
Adds some logging for inbound email + comment on why I disabled
`pytest-socket` in a [recent
PR](https://github.com/grafana/oncall/pull/5328)
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
Related to https://github.com/grafana/support-escalations/issues/13751
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
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# What this PR does
https://www.loom.com/share/1ac33822301444748133ffe72638ddc4
The two asks in the [original GH
issue](https://github.com/grafana/oncall-private/issues/2947) were:
> 1. Make the error message clearer. We can identify if it's delivering
or updating and being rate-limited. This is possible because Slack sets
limits per API method. Also, this limit is a per-slack channel while we
are posting messages & applying ratelimit per on-call integration, which
confuses customers.
> 2. Debounce update alert group message in Slack
Both of these have been addressed in this PR
## Which issue(s) this PR closes
Closes https://github.com/grafana/oncall-private/issues/2947
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
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## Which issue(s) this PR closes
Fixes https://github.com/grafana/irm/issues/469
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
There is no user to be set when creating a webhook via the public API if
authenticated using service account tokens (insight logs will still keep
track of the service account information behind the request).
# What this PR does
Related to https://github.com/grafana/oncall/pull/5287
Few random "clean-ups", type improvements, etc.
Additionally, fixes a change made in #5292; we should wait to read from
`slack_message.channel.slack_id`, until we've performed the
data-migration mentioned in that PR (in the mean-time we should continue
to use `slack_message._channel_id`).
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
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## Which issue(s) this PR closes
Fixes https://github.com/grafana/oncall/issues/5306 (and related to
https://github.com/grafana/oncall/issues/5244#issuecomment-2503999986) +
add CI check to avoid this from happening in the future
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
# What this PR does
- Adds migration to merge static labels to integration labels. On
creating new static label in UI saves it as integration label.
- Removes "inheritable" option for integration labels. All integration
labels will be inheritable.
This PR should be merged together with frontend changes.
## Which issue(s) this PR closes
Related to https://github.com/grafana/oncall-private/issues/2973
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## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
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Related to https://github.com/grafana/support-escalations/issues/13670
Given a payload like this:
```
{
"Sometime": "1730893740"
}
```
the following template expression:
`{{ payload.Sometime | int | timestamp_to_datetime }}`
will render as:
`2024-11-06 11:49:00`
Bumps [tornado](https://github.com/tornadoweb/tornado) from 6.4.1 to
6.4.2.
<details>
<summary>Changelog</summary>
<p><em>Sourced from <a
href="https://github.com/tornadoweb/tornado/blob/v6.4.2/docs/releases.rst">tornado's
changelog</a>.</em></p>
<blockquote>
<h1>Release notes</h1>
<p>.. toctree::
:maxdepth: 2</p>
<p>releases/v6.4.2
releases/v6.4.1
releases/v6.4.0
releases/v6.3.3
releases/v6.3.2
releases/v6.3.1
releases/v6.3.0
releases/v6.2.0
releases/v6.1.0
releases/v6.0.4
releases/v6.0.3
releases/v6.0.2
releases/v6.0.1
releases/v6.0.0
releases/v5.1.1
releases/v5.1.0
releases/v5.0.2
releases/v5.0.1
releases/v5.0.0
releases/v4.5.3
releases/v4.5.2
releases/v4.5.1
releases/v4.5.0
releases/v4.4.3
releases/v4.4.2
releases/v4.4.1
releases/v4.4.0
releases/v4.3.0
releases/v4.2.1
releases/v4.2.0
releases/v4.1.0
releases/v4.0.2
releases/v4.0.1
releases/v4.0.0
releases/v3.2.2
releases/v3.2.1
releases/v3.2.0
releases/v3.1.1
releases/v3.1.0
releases/v3.0.2
releases/v3.0.1
releases/v3.0.0
releases/v2.4.1
releases/v2.4.0</p>
<!-- raw HTML omitted -->
</blockquote>
<p>... (truncated)</p>
</details>
<details>
<summary>Commits</summary>
<ul>
<li><a
href="a5ecfab15e"><code>a5ecfab</code></a>
Bump version to 6.4.2</li>
<li><a
href="bc7df6bafd"><code>bc7df6b</code></a>
Fix tests with Twisted 24.7.0</li>
<li><a
href="d5ba4a1695"><code>d5ba4a1</code></a>
httputil: Fix quadratic performance of cookie parsing</li>
<li>See full diff in <a
href="https://github.com/tornadoweb/tornado/compare/v6.4.1...v6.4.2">compare
view</a></li>
</ul>
</details>
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# What this PR does
## Which issue(s) this PR closes
Fixes
https://github.com/grafana/oncall/issues/5244#issuecomment-2493688544
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
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# What this PR does
Related to https://github.com/grafana/oncall-private/issues/2947
**NOTE**
This PR introduces steps 1 and 2 of the 3 part migration proposed
[here](https://raintank-corp.slack.com/archives/C06K1MQ07GS/p1732555465144099).
Step 3, swapping reads to be from the new-column and dropping
dual-writes, will be done in a future PR/release.
---
I’m tackling this work now because _ultimately_ I want to move
`AlertReceiveChannel.rate_limited_in_slack_at` to
`SlackChannel.rate_limited_at` , but first I sorta need to refactor
`SlackMessage.channel_id` from a `CHAR` field to a foreign key
relationship (because in the spots where we touch Slack rate limiting,
like
[here](https://github.com/grafana/oncall/blob/dev/engine/apps/slack/alert_group_slack_service.py#L42-L50)
for example, we only have `slack_message.channel_id`, which means I need
to do extra queries to fetch the appropriate `SlackChannel` to then be
able to get/set `SlackChannel.rate_limited_at`
Other minor stuffs:
- it also prepares us to drop `SlackMessage._slack_team_identity`. We
already have a `@property` of `SlackMessage.slack_team_identity` (which
[previously had some hacky
logic](https://github.com/grafana/oncall/blob/dev/engine/apps/slack/models/slack_message.py#L74-L84)).
I've refactored `SlackMessage.slack_team_identity` to simply point to
`self.organization.slack_team_identity` + updated our code to _stop_
setting `SlackMessage._slack_team_identity` (will drop this column in
future release)
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
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# What this PR does
Minor inbound email improvements:
* Adds SNS certificate caching (the [original JS
SDK](a6ba4d646d/index.js (L101-L104))
does that as well)
* Makes sure we see a 500 when OnCall can't fetch the certificate
## Which issue(s) this PR closes
Related to https://github.com/grafana/oncall-private/issues/2905
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## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
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1. Wrap whole message in twiml <Gather> - that's an actual fix
2. Use twilio helper lib to build twiml queries
3. URLencode twimlquery only once before making a call to reduce code
duplication.
---------
Co-authored-by: Joey Orlando <joey.orlando@grafana.com>
