Commit graph

26 commits

Author SHA1 Message Date
Matias Bordese
576fecf6d3
feat: add personal webhook notification backend (#5426)
Related to https://github.com/grafana/irm/issues/332

(see https://github.com/grafana/oncall/pull/5440 and
https://github.com/grafana/oncall/pull/5446 for the related UI changes)

---------

Co-authored-by: Matt Thorning <matt.thorning@grafana.com>
2025-02-18 17:53:07 +00:00
Joey Orlando
152d5f74fc
feat: allow setting direct paging importance for teams (#5379)
## Which issue(s) this PR closes

https://www.loom.com/share/e1858db48e8b4fa99014a997af5e3d5e

Closes https://github.com/grafana/irm/issues/322

## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
    show up in the autogenerated release notes.

---------

Co-authored-by: Vadim Stepanov <vadimkerr@gmail.com>
2025-01-06 15:53:13 +00:00
Yulya Artyukhina
4826291856
Merge alert group static labels to integration labels (#5262)
# What this PR does
- Adds migration to merge static labels to integration labels. On
creating new static label in UI saves it as integration label.
- Removes "inheritable" option for integration labels. All integration
labels will be inheritable.
This PR should be merged together with frontend changes.

## Which issue(s) this PR closes

Related to https://github.com/grafana/oncall-private/issues/2973
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## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
    show up in the autogenerated release notes.
2024-11-28 15:44:51 +00:00
Matias Bordese
6a65ddd6e7
feat: add timestamp_to_datetime jinja template filter (#5303)
Related to https://github.com/grafana/support-escalations/issues/13670

Given a payload like this:

```
{  
    "Sometime": "1730893740"  
}
```

the following template expression:

`{{ payload.Sometime | int | timestamp_to_datetime }}`

will render as:

`2024-11-06 11:49:00`
2024-11-28 11:20:21 +00:00
Jack Baldry
336b924a08
Fix first heading level (#5269) 2024-11-20 10:05:03 +00:00
Yulya Artyukhina
a04ad70495
Doc for Declare Incident step (#5093)
Related to https://github.com/grafana/oncall-private/issues/2831

Should be merged with enabling `Declare Incident step` in cloud

---------

Co-authored-by: Matias Bordese <mbordese@gmail.com>
Co-authored-by: Alyssa Wada <alyssa.wada@grafana.com>
2024-10-10 13:29:58 +00:00
Nick Moore
cf589d45c6
feat: add timedeltaparse function to the jinja template (#5142)
# What this PR does
If an OnCall template needs to contain a date relative to a date in the
alert response, currently there is no way for the template to add or
subtract time from a parsed date.

This PR adds a function that allows a time-window (e.g., 1s, 5m, 6h, 7d,
2w) to be converted into a Python timedelta, which can then be added or
subtracted from a datetime. An example usage might be:

```
{% set delta = alert.timeWindow | timedeltaparse %}
{% set time = alert.startsAt | iso8601_to_time - delta | datetimeformat('%s') %}
```

## Checklist

- [X] Unit, integration, and e2e (if applicable) tests updated
- [X] Documentation added (or `pr:no public docs` PR label added if not
required)
- [X] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will show up in the
autogenerated release notes.
2024-10-09 18:27:48 +00:00
Alyssa Wada
ed6ab02a3b
docs: hide slack doc from toc (#5015)
# What this PR does

This PR hides the IRM Slack doc currently located in the OnCall TOC to
support moving this content to the top-level IRM docs navigation. This
will improve visibility and clarify that this is an IRM feature, not
just an OnCall feature.

Rather than removing the document altogether, we can hide it so that the
URL is still active for anyone who is directed to it. This also gives us
transition time to update the links in the product and elsewhere.

## Background

This update addresses our initial feedback on the Unified IRM Slack app.
The goal of this change is to reduce confusion around migration and
document location to ease the transition to the new app.

Replacement docs can be found here:
https://github.com/grafana/website/pull/21657

## Checklist

- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
    show up in the autogenerated release notes.
2024-09-12 18:19:22 +00:00
Matias Bordese
e93858e136
Add manual trigger support for webhooks (#4934)
Related to https://github.com/grafana/oncall/issues/4748

- Added support for additional filters when getting webhooks:
- `GET
/api/plugins/grafana-oncall-app/resources/webhooks/?integration=CALBFV7RRDH93`
  (filter webhooks that are enabled for the specified integration)
- `GET
/api/plugins/grafana-oncall-app/resources/webhooks/?trigger_type=0`
  (filter webhooks with the given trigger type)
- Allow triggering a Manual webhook using an alert group as context:
`POST /api/plugins/grafana-oncall-app/resources/webhooks/<webhook public
ID>/trigger_manual`
Example payload: `{"alert_group": "I4A4I1UPSA7IC"}`
(will return a 200 OK on success)

---------

Co-authored-by: Rares Mardare <rares.mardare@grafana.com>
2024-09-09 12:17:23 +00:00
Matias Bordese
0fa3522db7
Add doc references to regex_search jinja filter (#4973)
This filter wasn't listed in cheatsheet or docs, but it is usually more
flexible/simpler than `regex_match` if trying to search for a substring
in payload.

Also setup a
[timeout](https://github.com/mrabarnett/mrab-regex?tab=readme-ov-file#timeout)
when regex searching/matching/replacing.

Related to [this
issue](https://docs.google.com/document/d/1gESMLdbJSnLnSnK7Nhp7DvJ7f10qZXsEm5GrgBc5RqQ/edit)
2024-09-04 17:47:09 +00:00
Alyssa Wada
070abb9d4f
docs: unified slack (#4844)
# What this PR does
Adds documentation to support the Unified IRM Slack integration

## Which issue(s) this PR closes

Related to
[issue](https://github.com/grafana/technical-documentation/issues/961)

---------

Co-authored-by: Innokentii Konstantinov <innokenty.konstantinov@grafana.com>
2024-08-22 07:58:26 +00:00
Alyssa Wada
a016bffda9
docs: clarify LCR OSS options (#4808)
# What this PR does
Updates the SMS & call routing tutorial to address OSS usage options and
requirements.

## Which issue(s) this PR closes
[Issue #21169](https://github.com/grafana/website/issues/21169)
2024-08-13 14:01:43 +00:00
Jack Baldry
9ae442faa6
Replace docs/reference shortcode with ref URIs (#4301)
You can use `ref` URIs in admonitions (or any shortcodes) because they
are inline and not subject to the issues noted in the [`admonition`
shortcode](https://grafana.com/docs/writers-toolkit/write/shortcodes/#code-shortcode:~:text=to%20core%20understanding.-,WARNING,For%20more%20information%2C%20refer%20to%20Markdown%20Reference%20Links%20in%20Shortcodes.,-Examples).

The `ref` URIs perform the same pattern matching as `docs/reference` but
don't require the use of reference-style links and the destinations are
ordinary (full) URLs that can include version substitution. Unlike
`docs/reference`, the implementation doesn't use `relref` so you don't
have to be careful with omitting trailing slashes and the links will
follow redirects.

Documentation:
https://grafana.com/docs/writers-toolkit/write/links/#link-from-source-content-thats-used-in-multiple-projects

To check the links, refer to the deploy preview in
https://github.com/grafana/website/pull/19630.

Signed-off-by: Jack Baldry <jack.baldry@grafana.com>

---------

Signed-off-by: Jack Baldry <jack.baldry@grafana.com>
2024-07-29 14:13:24 +00:00
Alyssa Wada
87dd4f90ad
refactor docs configuration section (#4646)
# What this PR does
Restructures OnCall documentation 'Configure' section 

## Which issue(s) this PR closes
Closes issue #4592
2024-07-25 15:22:39 +00:00
Vadim Stepanov
324b0c4286
Make docs clearer for "Notify users one by one" policy (#4662)
# What this PR does

Clarifies how the `Notify users one by one (round robin)` escalation
policy works.

## Which issue(s) this PR closes

Related to https://github.com/grafana/support-escalations/issues/11449

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## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
    show up in the autogenerated release notes.
2024-07-11 16:47:52 +00:00
Dominik Broj
5ca0d13fef
Rename notify whole Slack channel (#4577)
# What this PR does
rename "Notify whole Slack channel" escalation step into "Escalate to
all slack channel members"

## Which issue(s) this PR closes

Closes https://github.com/grafana/oncall/issues/4373

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## Checklist

- [ ] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
    show up in the autogenerated release notes.
2024-06-25 10:19:12 -04:00
Alyssa Wada
361a4f669e
[DOCS] SMS and call routing tutorial (#4376)
# What this PR does
Support high demand SMS and call routing functionality. 

## Which issue(s) this PR closes
Supports [https://github.com/grafana/oncall-private/issues/2556]
2024-06-12 21:50:40 +00:00
Michael Derynck
f3b2d8e927
Add details to escalation step description (#4334)
Attempt to clarify how `Notify whole slack channel` and `Notify Slack
User Group` work
2024-05-22 18:31:18 +00:00
jorgeav
dba6748efd
Add datetimeparse Jinja2 template helper filter function (#4312)
# What this PR does
Jinja2 filter to parse strings into datetime objects. Previously, only a
limited set of strings could be parsed into datetime objects
([datetime_re](https://docs.djangoproject.com/en/2.2/_modules/django/utils/dateparse/)).

The addition of this filter allows for strings of any format to be
converted into datetime.

## Which issue(s) this PR closes


<!--
*Note*: if you have more than one GitHub issue that this PR closes, be
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## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
    show up in the autogenerated release notes.

Co-authored-by: Joey Orlando <joey.orlando@grafana.com>
2024-05-13 17:16:38 +00:00
Ravishankar
0e59fadf38
Add acknowledged, resolved user information on webhook payload (#4176)
# What this PR does
Adds acknowledged and resolved user information to the web hook payload

## Which issue(s) this PR closes

Closes #4126 

## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
    show up in the autogenerated release notes.

---------

Co-authored-by: Joey Orlando <joey.orlando@grafana.com>
2024-04-26 21:50:08 +00:00
Vadim Stepanov
a30f4d9527
SNOW docs (#4215)
Related to https://github.com/grafana/oncall-private/issues/2544

## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
    show up in the autogenerated release notes.
2024-04-16 13:39:23 +00:00
teslaedison
335d7a8f7f
chore: fix some comments (#4055)
# What this PR does

Fix typos in comments

## Checklist

- [ ] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
    show up in the autogenerated release notes.

Signed-off-by: teslaedison <qingchengqiushuang@gmail.com>
Co-authored-by: Joey Orlando <joey.orlando@grafana.com>
2024-03-14 15:36:00 +00:00
Karim Darwish
2a46e4ff84
Add parse_json template function (#3929) 2024-02-20 10:29:03 -05:00
Matias Bordese
d6467e9cb7
Add escalation step to notify all members from a team (#3908)
Based on https://github.com/grafana/oncall/pull/3477

---------

Co-authored-by: xssfox <xss@sprocketfox.io>
2024-02-20 10:02:23 -03:00
Matias Bordese
0711484a50
Add status change trigger type to webhooks (#3920)
Related to https://github.com/grafana/oncall/issues/3395

This should help with upcoming planned integrations work.
2024-02-19 14:12:56 -03:00
Alyssa Wada
80f932995c
oncall docs refactor (#3757)
# What this PR does

- Restructure the OnCall documentation to align with Grafana Labs
[documentation structure
guidance](https://grafana.com/docs/writers-toolkit/structure/).

- Updates documentation front matter to include all required fields.

## Which issue(s) this PR fixes
Related to issue #3700 

## Checklist

- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)

---------

Signed-off-by: Jack Baldry <jack.baldry@grafana.com>
Co-authored-by: Jack Baldry <jack.baldry@grafana.com>
2024-02-08 22:59:28 +00:00