From f3b2d8e92739b2e4967d89fe0adedece9abbddc8 Mon Sep 17 00:00:00 2001 From: Michael Derynck Date: Wed, 22 May 2024 12:31:18 -0600 Subject: [PATCH] Add details to escalation step description (#4334) Attempt to clarify how `Notify whole slack channel` and `Notify Slack User Group` work --- .../sources/configure/escalation-chains-and-routes/index.md | 6 ++++-- 1 file changed, 4 insertions(+), 2 deletions(-) diff --git a/docs/sources/configure/escalation-chains-and-routes/index.md b/docs/sources/configure/escalation-chains-and-routes/index.md index da799119..8db2359f 100644 --- a/docs/sources/configure/escalation-chains-and-routes/index.md +++ b/docs/sources/configure/escalation-chains-and-routes/index.md @@ -83,8 +83,10 @@ from an on-call schedule. * `Notify all users from a team` - send a notification to all users in a team. * `Resolve incident automatically` - resolve the alert group right now with status `Resolved automatically`. -* `Notify whole slack channel` - send a notification to the users in the slack channel. -* `Notify Slack User Group` - send a notification to each member of a slack user group. +* `Notify whole slack channel` - send a notification to the users in the slack channel. These users will be notified +via the method configured in their user profile. +* `Notify Slack User Group` - send a notification to each member of a slack user group. These users will be notified +via the method configured in their user profile. * `Trigger outgoing webhook` - trigger an [outgoing webhook]. * `Notify users one by one (round robin)` - each notification will be sent to a group of users one by one, in sequential order in [round robin fashion](https://en.wikipedia.org/wiki/Round-robin_item_allocation).