Update docs to include details about direct paging command (#1258)
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@ -88,12 +88,19 @@ The Grafana OnCall Slack app includes helpful message shortcuts and slash comman
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### Slack commands
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Use the `/oncall` Slack command to create a new alert group directly from Slack.
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Use the `/oncall` Slack command to create a new alert group directly from Slack targetting a team and/or route.
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1. Type `/oncall` in the message box of the desired Slack channel then click **Send**.
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1. Fill out the **Start New Escalation** creation form then click **Submit**.
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1. Once the Grafana OnCall app sends a Slack message with the newly created alert, the alert group is open and firing.
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Use the `/escalate` Slack command to create a new alert group directly from Slack and specifically paging a user or
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a schedule.
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1. Type `/escalate` in the message box of any Slack channel then click **Send**.
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1. Fill out the **Create alert group** form then click **Submit**.
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1. Once the Grafana OnCall app sends a Slack message with the newly created alert, the alert group is open and firing.
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### Message shortcuts
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Use message shortcuts to add resolution notes directly from Slack. Message shortcuts are available in the More actions menu from any message.
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@ -96,7 +96,11 @@ features:
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slash_commands:
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- command: /oncall
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url: <ONCALL_ENGINE_PUBLIC_URL>/slack/interactive_api_endpoint/
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description: oncall
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description: Create a manual alert group
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should_escape: false
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- command: /escalate
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url: <ONCALL_ENGINE_PUBLIC_URL>/slack/interactive_api_endpoint/
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description: Direct page user(s) or schedule(s)
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should_escape: false
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oauth_config:
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redirect_urls:
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