From 4816242c22671bdecffa368b9547e08104518cf4 Mon Sep 17 00:00:00 2001 From: Matias Bordese Date: Mon, 6 Feb 2023 09:21:15 -0300 Subject: [PATCH] Update docs to include details about direct paging command (#1258) --- .../chatops-integrations/configure-slack/index.md | 9 ++++++++- docs/sources/open-source/_index.md | 6 +++++- 2 files changed, 13 insertions(+), 2 deletions(-) diff --git a/docs/sources/integrations/chatops-integrations/configure-slack/index.md b/docs/sources/integrations/chatops-integrations/configure-slack/index.md index e9595ba6..7e00d3db 100644 --- a/docs/sources/integrations/chatops-integrations/configure-slack/index.md +++ b/docs/sources/integrations/chatops-integrations/configure-slack/index.md @@ -88,12 +88,19 @@ The Grafana OnCall Slack app includes helpful message shortcuts and slash comman ### Slack commands -Use the `/oncall` Slack command to create a new alert group directly from Slack. +Use the `/oncall` Slack command to create a new alert group directly from Slack targetting a team and/or route. 1. Type `/oncall` in the message box of the desired Slack channel then click **Send**. 1. Fill out the **Start New Escalation** creation form then click **Submit**. 1. Once the Grafana OnCall app sends a Slack message with the newly created alert, the alert group is open and firing. +Use the `/escalate` Slack command to create a new alert group directly from Slack and specifically paging a user or +a schedule. + +1. Type `/escalate` in the message box of any Slack channel then click **Send**. +1. Fill out the **Create alert group** form then click **Submit**. +1. Once the Grafana OnCall app sends a Slack message with the newly created alert, the alert group is open and firing. + ### Message shortcuts Use message shortcuts to add resolution notes directly from Slack. Message shortcuts are available in the More actions menu from any message. diff --git a/docs/sources/open-source/_index.md b/docs/sources/open-source/_index.md index aad2c29c..f5f541ea 100644 --- a/docs/sources/open-source/_index.md +++ b/docs/sources/open-source/_index.md @@ -96,7 +96,11 @@ features: slash_commands: - command: /oncall url: /slack/interactive_api_endpoint/ - description: oncall + description: Create a manual alert group + should_escape: false + - command: /escalate + url: /slack/interactive_api_endpoint/ + description: Direct page user(s) or schedule(s) should_escape: false oauth_config: redirect_urls: