oncall-engine/engine/apps/telegram/client.py
Innokentii Konstantinov 17f448c506
Prepare OnCall for Unified Slack App (#4232)
This PR does a bunch of changes to prepare OnCall for Unified Slack App:
1. Install Slack via Chatops-Proxy. This change contains two parts:
getting a Slack install link from chatops-proxy
([code](https://github.com/grafana/oncall/pull/4232/files#diff-437a77d49fc04b92d315651b3df5991000b1ab74cf60aabb21aa77cb2823bf52R46))
and receiving a "slack installed" event from chatops-proxy
([code](https://github.com/grafana/oncall/pull/4232/files#diff-976d106f0962be5c1de5e35582193f68435ed0c17f2defd6bd2857bf6e27f65d)).
Also it means that OnCall doesn't need to register slack_links anymore
when slack is connected/disconnected. These changes are behind
UNIFIED_SLACK_APP_ENABLED flag and should be no-op if flag is not
enabled.
2. Get rid of Multiregionatily restrictions - instrument all slack
interactions with a ProxyMeta - json data telling chatops-proxy where to
route the interaction. Note, that it doesn't apply for "Add to
resolution notes" message action - it will be handled differently in
following PR.
3. Move all chatops-proxy related stuff from common/oncall-gateway to
apps/chatops-proxy

Minor changes:
1. Remove usage of **CHATOPS_V3** flag. Chatops v3 is already released
(It's a refactoring from previous quarter)

---------

Co-authored-by: Vadim Stepanov <vadimkerr@gmail.com>
Co-authored-by: Rares Mardare <rares.mardare@grafana.com>
2024-06-03 09:07:10 +00:00

173 lines
6.6 KiB
Python

import logging
from typing import Optional, Tuple, Union
from django.conf import settings
from telegram import Bot, InlineKeyboardMarkup, Message, ParseMode
from telegram.error import BadRequest, InvalidToken, Unauthorized
from telegram.utils.request import Request
from apps.alerts.models import AlertGroup
from apps.base.utils import live_settings
from apps.telegram.exceptions import AlertGroupTelegramMessageDoesNotExist
from apps.telegram.models import TelegramMessage
from apps.telegram.renderers.keyboard import TelegramKeyboardRenderer
from apps.telegram.renderers.message import TelegramMessageRenderer
from common.api_helpers.utils import create_engine_url
logger = logging.getLogger(__name__)
class TelegramClient:
ALLOWED_UPDATES = ("message", "callback_query")
PARSE_MODE = ParseMode.HTML
def __init__(self, token: Optional[str] = None):
self.token = token or live_settings.TELEGRAM_TOKEN
if self.token is None:
raise InvalidToken()
@property
def api_client(self) -> Bot:
return Bot(self.token, request=Request(read_timeout=15))
def is_chat_member(self, chat_id: Union[int, str]) -> bool:
try:
self.api_client.get_chat(chat_id=chat_id)
return True
except Unauthorized:
return False
def register_webhook(self, webhook_url: Optional[str] = None) -> None:
if settings.IS_OPEN_SOURCE:
webhook_url = webhook_url or create_engine_url(
"/telegram/", override_base=live_settings.TELEGRAM_WEBHOOK_HOST
)
else:
webhook_url = webhook_url or create_engine_url(
"api/v3/webhook/telegram/", override_base=live_settings.TELEGRAM_WEBHOOK_HOST
)
# avoid unnecessary set_webhook calls to make sure Telegram rate limits are not exceeded
webhook_info = self.api_client.get_webhook_info()
if webhook_info.url == webhook_url:
return
self.api_client.set_webhook(webhook_url, allowed_updates=self.ALLOWED_UPDATES)
def delete_webhook(self):
webhook_info = self.api_client.get_webhook_info()
if webhook_info.url == "":
return
self.api_client.delete_webhook()
def send_message(
self,
chat_id: Union[int, str],
message_type: int,
alert_group: AlertGroup,
reply_to_message_id: Optional[int] = None,
) -> TelegramMessage:
text, keyboard = self._get_message_and_keyboard(message_type=message_type, alert_group=alert_group)
raw_message = self.send_raw_message(
chat_id=chat_id, text=text, keyboard=keyboard, reply_to_message_id=reply_to_message_id
)
message = TelegramMessage.create_from_message(
message=raw_message, alert_group=alert_group, message_type=message_type
)
return message
def send_raw_message(
self,
chat_id: Union[int, str],
text: str,
keyboard: Optional[InlineKeyboardMarkup] = None,
reply_to_message_id: Optional[int] = None,
) -> Message:
try:
message = self.api_client.send_message(
chat_id=chat_id,
text=text,
reply_markup=keyboard,
reply_to_message_id=reply_to_message_id,
parse_mode=self.PARSE_MODE,
disable_web_page_preview=False,
)
except BadRequest as e:
logger.warning("Telegram BadRequest: {}".format(e.message))
raise
return message
def edit_message(self, message: TelegramMessage) -> TelegramMessage:
text, keyboard = self._get_message_and_keyboard(
message_type=message.message_type, alert_group=message.alert_group
)
self.edit_raw_message(chat_id=message.chat_id, message_id=message.message_id, text=text, keyboard=keyboard)
return message
def edit_raw_message(
self,
chat_id: Union[int, str],
message_id: Union[int, str],
text: str,
keyboard: Optional[InlineKeyboardMarkup] = None,
) -> Union[Message, bool]:
return self.api_client.edit_message_text(
chat_id=chat_id,
message_id=message_id,
text=text,
reply_markup=keyboard,
parse_mode=self.PARSE_MODE,
disable_web_page_preview=False,
)
@staticmethod
def _get_message_and_keyboard(
message_type: int, alert_group: AlertGroup
) -> Tuple[str, Optional[InlineKeyboardMarkup]]:
message_renderer = TelegramMessageRenderer(alert_group=alert_group)
keyboard_renderer = TelegramKeyboardRenderer(alert_group=alert_group)
if message_type == TelegramMessage.ALERT_GROUP_MESSAGE:
text = message_renderer.render_alert_group_message()
keyboard = None
elif message_type == TelegramMessage.LOG_MESSAGE:
text = message_renderer.render_log_message()
keyboard = None
elif message_type == TelegramMessage.ACTIONS_MESSAGE:
text = message_renderer.render_actions_message()
keyboard = keyboard_renderer.render_actions_keyboard()
elif message_type == TelegramMessage.PERSONAL_MESSAGE:
text = message_renderer.render_personal_message()
keyboard = keyboard_renderer.render_actions_keyboard()
elif message_type == TelegramMessage.FORMATTING_ERROR:
text = message_renderer.render_formatting_error_message()
keyboard = None
elif message_type in (
TelegramMessage.LINK_TO_CHANNEL_MESSAGE,
TelegramMessage.LINK_TO_CHANNEL_MESSAGE_WITHOUT_TITLE,
):
alert_group_message = alert_group.telegram_messages.filter(
chat_id__startswith="-",
message_type__in=[TelegramMessage.ALERT_GROUP_MESSAGE, TelegramMessage.FORMATTING_ERROR],
).first()
if alert_group_message is None:
raise AlertGroupTelegramMessageDoesNotExist(
f"No alert group message found, probably it is not saved to database yet, "
f"alert group: {alert_group.id}"
)
include_title = message_type == TelegramMessage.LINK_TO_CHANNEL_MESSAGE
link = alert_group_message.link
text = message_renderer.render_link_to_channel_message(include_title=include_title)
keyboard = keyboard_renderer.render_link_to_channel_keyboard(link=link)
else:
raise Exception(f"_get_message_and_keyboard with type {message_type} is not implemented")
return text, keyboard