oncall-engine/engine/config_integrations/inbound_email.py
Vadim Stepanov ea60c0d247
Inbound email integration (#837)
This PR add Inbound Email integration.

It designed to support some variety of ESPs, but in prod we will use
Mailgun, so locally I tested it only with mailgun ESP.

**Important:**
To make it work on different clusters I'm planning to provide different
email domains for different regions, like ....@us.oncall.grafana.net,
...@eu.oncall.grafana.net

---------

Co-authored-by: Innokentii Konstantinov <innokenty.konstantinov@grafana.com>
2023-03-16 13:59:21 +08:00

48 lines
1.1 KiB
Python

from django.conf import settings
# Main
enabled = True
title = "Inbound Email"
slug = "inbound_email"
short_description = None
description = None
is_displayed_on_web = settings.FEATURE_INBOUND_EMAIL_ENABLED
is_featured = False
is_able_to_autoresolve = True
is_demo_alert_enabled = False
# Default templates
slack_title = """\
*<{{ grafana_oncall_link }}|#{{ grafana_oncall_incident_id }} {{ payload.get("subject", "Title undefined (check Slack Title Template)") }}>* via {{ integration_name }}
{% if source_link %}
(*<{{ source_link }}|source>*)
{%- endif %}"""
slack_message = "{{ payload.message }}"
slack_image_url = "{{ payload.image_url }}"
web_title = '{{ payload.get("subject", "Title undefined (check Web Title Template)") }}'
web_message = slack_message
web_image_url = slack_image_url
sms_title = web_title
phone_call_title = web_title
telegram_title = sms_title
telegram_message = slack_message
telegram_image_url = slack_image_url
source_link = None
grouping_id = '{{ payload.get("subject", "").upper() }}'
resolve_condition = '{{ payload.get("message", "").upper() == "OK" }}'
acknowledge_condition = None