# Which issue(s) this PR fixes Closes https://github.com/grafana/support-escalations/issues/8143 Fix a few minor issues introduced in #3128: - Fix slow `GET /users` internal API endpoint related to [this change](https://github.com/grafana/oncall/blob/dev/engine/apps/api/views/user.py#L239) - Fix slow `GET /teams` internal API endpoint. Introduced a `short` query parameter that only invokes `apps.schedules.ical_utils.get_oncall_users_for_multiple_schedules` when `short=false`. - Order results from `GET /teams` internal API endpoint by name (ascending) - Fix search issue when searching for teams in the add responders popup window (this was strictly a frontend issue) - CSS changes to add responders dropdown to fix lonnnggg results list: **Before** <img width="377" alt="Screenshot 2023-10-31 at 10 06 20" src="https://github.com/grafana/oncall/assets/9406895/246c7c3b-7bea-44a1-afec-a38144c2c2d1"> **After** <img width="444" alt="Screenshot 2023-10-31 at 10 48 12" src="https://github.com/grafana/oncall/assets/9406895/b5602a22-c691-4dc7-bd3d-e4d6b76d04a0"> ## Still todo The `apps.schedules.ical_utils.get_oncall_users_for_multiple_schedules` method is still very slow when an instance has a lot of users (ex. `ops`). Ideally we should refactor this method to be more efficient because we still need to call this method under some circumstances. Ex. to populate this dropdown when Direct Paging a user (note that it didn't finish loading here on `ops`): <img width="1037" alt="Screenshot 2023-10-30 at 18 14 59" src="https://github.com/grafana/oncall/assets/9406895/9d91a57c-5db8-4ff9-862a-cd3755f52690"> ## Checklist - [x] Unit, integration, and e2e (if applicable) tests updated - [x] Documentation added (or `pr:no public docs` PR label added if not required) - [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not required) |
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Grafana OnCall
Developer-friendly incident response with brilliant Slack integration.
![]() |
- Collect and analyze alerts from multiple monitoring systems
- On-call rotations based on schedules
- Automatic escalations
- Phone calls, SMS, Slack, Telegram notifications
Getting Started
We prepared multiple environments:
- production
- developer
- hobby (described in the following steps)
-
Download
docker-compose.yml:curl -fsSL https://raw.githubusercontent.com/grafana/oncall/dev/docker-compose.yml -o docker-compose.yml -
Set variables:
echo "DOMAIN=http://localhost:8080 # Remove 'with_grafana' below if you want to use existing grafana # Add 'with_prometheus' below to optionally enable a local prometheus for oncall metrics # e.g. COMPOSE_PROFILES=with_grafana,with_prometheus COMPOSE_PROFILES=with_grafana # to setup an auth token for prometheus exporter metrics: # PROMETHEUS_EXPORTER_SECRET=my_random_prometheus_secret # also, make sure to enable the /metrics endpoint: # FEATURE_PROMETHEUS_EXPORTER_ENABLED=True SECRET_KEY=my_random_secret_must_be_more_than_32_characters_long" > .env -
(Optional) If you want to enable/setup the prometheus metrics exporter (besides the changes above), create a
prometheus.ymlfile (replacingmy_random_prometheus_secretaccordingly), next to yourdocker-compose.yml:echo "global: scrape_interval: 15s evaluation_interval: 15s scrape_configs: - job_name: prometheus metrics_path: /metrics/ authorization: credentials: my_random_prometheus_secret static_configs: - targets: [\"host.docker.internal:8080\"]" > prometheus.ymlNOTE: you will need to setup a Prometheus datasource using
http://prometheus:9090as the URL in the Grafana UI. -
Launch services:
docker-compose pull && docker-compose up -d -
Go to OnCall Plugin Configuration, using log in credentials as defined above:
admin/admin(or find OnCall plugin in configuration->plugins) and connect OnCall plugin with OnCall backend:OnCall backend URL: http://engine:8080 -
Enjoy! Check our OSS docs if you want to set up Slack, Telegram, Twilio or SMS/calls through Grafana Cloud.
Update version
To update your Grafana OnCall hobby environment:
# Update Docker image
docker-compose pull engine
# Re-deploy
docker-compose up -d
After updating the engine, you'll also need to click the "Update" button on the plugin version page. See Grafana docs for more info on updating Grafana plugins.
Join community
Stargazers over time
Further Reading
- Migration from PagerDuty - Migrator
- Documentation - Grafana OnCall
- Overview Webinar - YouTube
- How To Add Integration - How to Add Integration
- Blog Post - Announcing Grafana OnCall, the easiest way to do on-call management
- Presentation - Deep dive into the Grafana, Prometheus, and Alertmanager stack for alerting and on-call management




