oncall-engine/engine/apps/slack/utils.py
Vadim Stepanov 8b2212c7dc
Improve Slack error handling (#3000)
# What this PR does

- Rename `SlackClientWithErrorHandling` to just `SlackClient`
- Add more error classes + improve the way errors are raised based on
the Slack error code
- Add API call retries on Slack server errors (e.g. when Slack returns
`5xx` errors)
- Refactor some methods working with Slack API + add tests

## Which issue(s) this PR fixes

- https://github.com/grafana/oncall-private/issues/1837
- https://github.com/grafana/oncall-private/issues/1840
- https://github.com/grafana/oncall-private/issues/1842

## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
2023-09-12 09:49:16 +00:00

102 lines
3.4 KiB
Python

import enum
import typing
from datetime import datetime
from apps.slack.client import SlackClient
from apps.slack.errors import SlackAPIChannelNotFoundError
if typing.TYPE_CHECKING:
from apps.user_management.models import Organization
class SlackDateFormat(enum.StrEnum):
"""
https://api.slack.com/reference/surfaces/formatting#date-formatting
"""
DATE_NUM = "date_num"
"""
Displayed as `2014-02-18`. It will include leading zeros before the month and date and is
probably best for more technical integrations that require a developer-friendly date format.
"""
DATE = "date"
"""
Displayed as `February 18th, 2014`. The year will be omitted if the date is less than six months in the past or future.
"""
DATE_SHORT = "date_short"
"""
Displayed as `Feb 18, 2014`. The year will be omitted if the date is less than six months in the past or future.
"""
DATE_LONG = "date_long"
"""
Displayed as `Tuesday, February 18th, 2014`. The year will be omitted if the date is less than six months in the past or future.
"""
DATE_PRETTY = "date_pretty"
"""
Displays the same as `{date}` but uses "yesterday", "today", or "tomorrow" where appropriate.
"""
DATE_SHORT_PRETTY = "date_short_pretty"
"""
Displays the same as `{date_short}` but uses "yesterday", "today", or "tomorrow" where appropriate.
"""
DATE_LONG_PRETTY = "date_long_pretty"
"""
Displays the same as `{date_long}` but uses "yesterday", "today", or "tomorrow" where appropriate.
"""
TIME = "time"
"""
Displayed as `6:39 AM` or `6:39 PM` in 12-hour format. If the client is set to show 24-hour format, it is displayed as `06:39` or `18:39`.
"""
TIME_SECS = "time_secs"
"""
Displayed as `6:39:45 AM` `6:39:42 PM` in 12-hour format. In 24-hour format it is displayed as `06:39:45` or `18:39:42`.
"""
def post_message_to_channel(organization: "Organization", channel_id: str, text: str) -> None:
if not organization.slack_team_identity:
return
slack_client = SlackClient(organization.slack_team_identity)
try:
slack_client.chat_postMessage(channel=channel_id, text=text)
except SlackAPIChannelNotFoundError:
pass
def _format_datetime_to_slack(timestamp: float, format: str) -> str:
fallback = datetime.utcfromtimestamp(timestamp).strftime("%Y-%m-%d %H:%M (UTC)")
return f"<!date^{int(timestamp)}^{format}|{fallback}>"
def format_datetime_to_slack(timestamp: float, format: SlackDateFormat = SlackDateFormat.DATE_SHORT) -> str:
"""
See the docs [here](https://api.slack.com/reference/surfaces/formatting#date-formatting) for
more information
"""
return _format_datetime_to_slack(timestamp, f"{{{format}}}")
def format_datetime_to_slack_with_time(timestamp: float, format: SlackDateFormat = SlackDateFormat.DATE_SHORT) -> str:
"""
See the docs [here](https://api.slack.com/reference/surfaces/formatting#date-formatting) for
more information
"""
return _format_datetime_to_slack(timestamp, f"{{{format}}} {{time}}")
def get_cache_key_update_incident_slack_message(alert_group_pk: str) -> str:
CACHE_KEY_PREFIX = "update_incident_slack_message"
return f"{CACHE_KEY_PREFIX}_{alert_group_pk}"
def get_populate_slack_channel_task_id_key(slack_team_identity_id: str) -> str:
return f"SLACK_CHANNELS_TASK_ID_TEAM_{slack_team_identity_id}"