2cbb20601e
# What this PR does
- Improve performance of the specific `GET /users` and `GET /teams`
calls that're made by the Add Responders dropdown in the UI
- Add `GET /team/{teamId}` internal API route (needed by Grafana
Incident team for their Add Responders changes)
- Some UI improvements to the Add Responders popup (loading state +
pre-fetch users and teams when the drawer is opened)
- Re-enable django-admin only if `settings.SILK_PROFILER_ENABLED ==
True` (need to be able to log into django admin to auth to silk routes)
Closes #3231
Closes https://github.com/grafana/oncall-private/issues/2252
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
364 lines
14 KiB
Python
364 lines
14 KiB
Python
import logging
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import typing
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import uuid
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from urllib.parse import urljoin
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from django.conf import settings
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from django.core.validators import MinLengthValidator
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from django.db import models
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from django.db.models import Count, Q
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from django.utils import timezone
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from mirage import fields as mirage_fields
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from apps.alerts.models import MaintainableObject
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from apps.user_management.subscription_strategy import FreePublicBetaSubscriptionStrategy
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from common.insight_log import ChatOpsEvent, ChatOpsTypePlug, write_chatops_insight_log
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from common.oncall_gateway import create_oncall_connector, delete_oncall_connector, delete_slack_connector
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from common.public_primary_keys import generate_public_primary_key, increase_public_primary_key_length
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if typing.TYPE_CHECKING:
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from django.db.models.manager import RelatedManager
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from apps.alerts.models import AlertReceiveChannel
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from apps.auth_token.models import (
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ApiAuthToken,
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PluginAuthToken,
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ScheduleExportAuthToken,
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UserScheduleExportAuthToken,
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)
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from apps.mobile_app.models import MobileAppAuthToken
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from apps.schedules.models import CustomOnCallShift, OnCallSchedule
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from apps.slack.models import SlackTeamIdentity
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from apps.telegram.models import TelegramToOrganizationConnector
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from apps.user_management.models import Region, Team, User
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logger = logging.getLogger(__name__)
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def generate_public_primary_key_for_organization():
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prefix = "O"
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new_public_primary_key = generate_public_primary_key(prefix)
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failure_counter = 0
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while Organization.objects.filter(public_primary_key=new_public_primary_key).exists():
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new_public_primary_key = increase_public_primary_key_length(
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failure_counter=failure_counter, prefix=prefix, model_name="Organization"
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)
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failure_counter += 1
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return new_public_primary_key
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class ProvisionedPlugin(typing.TypedDict):
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stackId: int
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orgId: int
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onCallToken: str
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license: str
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class OrganizationQuerySet(models.QuerySet):
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def create(self, **kwargs):
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instance = super().create(**kwargs)
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if settings.FEATURE_MULTIREGION_ENABLED:
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create_oncall_connector(str(instance.uuid), settings.ONCALL_BACKEND_REGION)
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return instance
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def delete(self):
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# Be careful with deleting via queryset - it doesn't delete chatops-proxy connectors.
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self.update(deleted_at=timezone.now())
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def hard_delete(self):
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super().delete()
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class OrganizationManager(models.Manager):
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def get_queryset(self):
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return OrganizationQuerySet(self.model, using=self._db).filter(deleted_at__isnull=True)
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# TODO: in a subsequent PR, remove the inheritance from MaintainableObject (plus generate the database migration file)
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# this will remove the maintenance related columns that're no longer used on the organization object
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# class Organization(models.Model):
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class Organization(MaintainableObject):
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alert_receive_channels: "RelatedManager['AlertReceiveChannel']"
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auth_tokens: "RelatedManager['ApiAuthToken']"
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custom_on_call_shifts: "RelatedManager['CustomOnCallShift']"
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migration_destination: typing.Optional["Region"]
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mobile_app_auth_tokens: "RelatedManager['MobileAppAuthToken']"
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oncall_schedules: "RelatedManager['OnCallSchedule']"
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plugin_auth_tokens: "RelatedManager['PluginAuthToken']"
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schedule_export_token: "RelatedManager['ScheduleExportAuthToken']"
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slack_team_identity: typing.Optional["SlackTeamIdentity"]
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teams: "RelatedManager['Team']"
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telegram_channel: "RelatedManager['TelegramToOrganizationConnector']"
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user_schedule_export_token: "RelatedManager['UserScheduleExportAuthToken']"
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users: "RelatedManager['User']"
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objects: models.Manager["Organization"] = OrganizationManager()
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objects_with_deleted = models.Manager()
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def __init__(self, *args, **kwargs):
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super().__init__(*args, **kwargs)
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self.subscription_strategy = self._get_subscription_strategy()
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def delete(self):
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if settings.FEATURE_MULTIREGION_ENABLED:
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delete_oncall_connector(str(self.uuid))
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if self.slack_team_identity:
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delete_slack_connector(str(self.uuid))
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self.deleted_at = timezone.now()
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self.save(update_fields=["deleted_at"])
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def hard_delete(self):
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super().delete()
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def _get_subscription_strategy(self):
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if self.pricing_version == self.FREE_PUBLIC_BETA_PRICING:
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return FreePublicBetaSubscriptionStrategy(self)
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public_primary_key = models.CharField(
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max_length=20,
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validators=[MinLengthValidator(settings.PUBLIC_PRIMARY_KEY_MIN_LENGTH + 1)],
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unique=True,
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default=generate_public_primary_key_for_organization,
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)
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stack_id = models.PositiveIntegerField()
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org_id = models.PositiveIntegerField()
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stack_slug = models.CharField(max_length=300)
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org_slug = models.CharField(max_length=300)
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org_title = models.CharField(max_length=300)
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region_slug = models.CharField(max_length=300, null=True, default=None)
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migration_destination = models.ForeignKey(
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to="user_management.Region",
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to_field="slug",
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db_column="migration_destination_slug",
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on_delete=models.SET_NULL,
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related_name="regions",
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default=None,
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null=True,
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)
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cluster_slug = models.CharField(max_length=300, null=True, default=None)
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grafana_url = models.URLField()
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api_token = mirage_fields.EncryptedCharField(max_length=300)
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(
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API_TOKEN_STATUS_PENDING,
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API_TOKEN_STATUS_OK,
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API_TOKEN_STATUS_FAILED,
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) = range(3)
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API_TOKEN_STATUS_CHOICES = (
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(API_TOKEN_STATUS_PENDING, "API Token Status Pending"),
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(API_TOKEN_STATUS_OK, "API Token Status Ok"),
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(API_TOKEN_STATUS_FAILED, "API Token Status Failed"),
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)
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api_token_status = models.IntegerField(
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choices=API_TOKEN_STATUS_CHOICES,
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default=API_TOKEN_STATUS_PENDING,
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)
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gcom_token = mirage_fields.EncryptedCharField(max_length=300, null=True, default=None)
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gcom_token_org_last_time_synced = models.DateTimeField(null=True, default=None)
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gcom_org_contract_type = models.CharField(max_length=300, null=True, default=None)
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gcom_org_irm_sku_subscription_start_date = models.DateTimeField(null=True, default=None)
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gcom_org_oldest_admin_with_billing_privileges_user_id = models.PositiveIntegerField(null=True)
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last_time_synced = models.DateTimeField(null=True, default=None)
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is_resolution_note_required = models.BooleanField(default=False)
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# TODO: this field is specific to slack and will be moved to a different model
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slack_team_identity = models.ForeignKey(
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"slack.SlackTeamIdentity", on_delete=models.PROTECT, null=True, default=None, related_name="organizations"
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)
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# Slack specific field with general log channel id
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general_log_channel_id = models.CharField(max_length=100, null=True, default=None)
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# uuid used to unuqie identify organization in different clusters
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uuid = models.UUIDField(default=uuid.uuid4, editable=False)
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deleted_at = models.DateTimeField(null=True)
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# Organization Settings configured from slack
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(
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ACKNOWLEDGE_REMIND_NEVER,
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ACKNOWLEDGE_REMIND_1H,
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ACKNOWLEDGE_REMIND_3H,
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ACKNOWLEDGE_REMIND_5H,
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ACKNOWLEDGE_REMIND_10H,
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) = range(5)
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ACKNOWLEDGE_REMIND_CHOICES = (
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(ACKNOWLEDGE_REMIND_NEVER, "Never remind"),
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(ACKNOWLEDGE_REMIND_1H, "Remind every 1 hour"),
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(ACKNOWLEDGE_REMIND_3H, "Remind every 3 hours"),
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(ACKNOWLEDGE_REMIND_5H, "Remind every 5 hours"),
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(ACKNOWLEDGE_REMIND_10H, "Remind every 10 hours"),
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)
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ACKNOWLEDGE_REMIND_DELAY = {
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ACKNOWLEDGE_REMIND_NEVER: 0,
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ACKNOWLEDGE_REMIND_1H: 3600,
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ACKNOWLEDGE_REMIND_3H: 10800,
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ACKNOWLEDGE_REMIND_5H: 18000,
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ACKNOWLEDGE_REMIND_10H: 36000,
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}
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acknowledge_remind_timeout = models.IntegerField(
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choices=ACKNOWLEDGE_REMIND_CHOICES,
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default=ACKNOWLEDGE_REMIND_NEVER,
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)
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(
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UNACKNOWLEDGE_TIMEOUT_NEVER,
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UNACKNOWLEDGE_TIMEOUT_5MIN,
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UNACKNOWLEDGE_TIMEOUT_15MIN,
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UNACKNOWLEDGE_TIMEOUT_30MIN,
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UNACKNOWLEDGE_TIMEOUT_45MIN,
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) = range(5)
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UNACKNOWLEDGE_TIMEOUT_CHOICES = (
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(UNACKNOWLEDGE_TIMEOUT_NEVER, "and never unack"),
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(UNACKNOWLEDGE_TIMEOUT_5MIN, "and unack in 5 min if no response"),
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(UNACKNOWLEDGE_TIMEOUT_15MIN, "and unack in 15 min if no response"),
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(UNACKNOWLEDGE_TIMEOUT_30MIN, "and unack in 30 min if no response"),
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(UNACKNOWLEDGE_TIMEOUT_45MIN, "and unack in 45 min if no response"),
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)
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UNACKNOWLEDGE_TIMEOUT_DELAY = {
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UNACKNOWLEDGE_TIMEOUT_NEVER: 0,
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UNACKNOWLEDGE_TIMEOUT_5MIN: 300,
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UNACKNOWLEDGE_TIMEOUT_15MIN: 900,
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UNACKNOWLEDGE_TIMEOUT_30MIN: 1800,
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UNACKNOWLEDGE_TIMEOUT_45MIN: 2700,
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}
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unacknowledge_timeout = models.IntegerField(
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choices=UNACKNOWLEDGE_TIMEOUT_CHOICES,
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default=UNACKNOWLEDGE_TIMEOUT_NEVER,
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)
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# This field is used to calculate public suggestions time
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# Not sure if it is needed
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datetime = models.DateTimeField(auto_now_add=True)
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FREE_PUBLIC_BETA_PRICING = 0
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PRICING_CHOICES = ((FREE_PUBLIC_BETA_PRICING, "Free public beta"),)
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pricing_version = models.PositiveIntegerField(choices=PRICING_CHOICES, default=FREE_PUBLIC_BETA_PRICING)
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is_rbac_permissions_enabled = models.BooleanField(default=False)
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is_grafana_incident_enabled = models.BooleanField(default=False)
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class Meta:
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unique_together = ("stack_id", "org_id")
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def provision_plugin(self) -> ProvisionedPlugin:
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from apps.auth_token.models import PluginAuthToken
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_, token = PluginAuthToken.create_auth_token(organization=self)
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return {
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"stackId": self.stack_id,
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"orgId": self.org_id,
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"onCallToken": token,
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"license": settings.LICENSE,
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}
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def revoke_plugin(self):
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from apps.auth_token.models import PluginAuthToken
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PluginAuthToken.objects.filter(organization=self).delete()
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"""
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Following methods:
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phone_calls_left, sms_left, emails_left
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serve for calculating notifications' limits and composed from self.subscription_strategy.
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"""
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def phone_calls_left(self, user):
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return self.subscription_strategy.phone_calls_left(user)
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def sms_left(self, user):
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return self.subscription_strategy.sms_left(user)
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# todo: manage backend specific limits in messaging backend
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def emails_left(self, user):
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return self.subscription_strategy.emails_left(user)
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def set_general_log_channel(self, channel_id, channel_name, user):
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if self.general_log_channel_id != channel_id:
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old_general_log_channel_id = self.slack_team_identity.cached_channels.filter(
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slack_id=self.general_log_channel_id
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).first()
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old_channel_name = old_general_log_channel_id.name if old_general_log_channel_id else None
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self.general_log_channel_id = channel_id
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self.save(update_fields=["general_log_channel_id"])
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write_chatops_insight_log(
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author=user,
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event_name=ChatOpsEvent.DEFAULT_CHANNEL_CHANGED,
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chatops_type=ChatOpsTypePlug.SLACK.value,
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prev_channel=old_channel_name,
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new_channel=channel_name,
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)
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def get_notifiable_direct_paging_integrations(self) -> "RelatedManager['AlertReceiveChannel']":
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"""
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in layman's terms, this filters down an organization's integrations to ones which meet the following criterias:
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- the integration is a direct paging integration
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AND at-least one of the following conditions are true for the integration:
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- have more than one channel filter associated with it
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- OR the organization has either Slack or Telegram configured (as the direct paging integration
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would automatically be configured to be notified via these channel(s))
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- OR the default channel filter associated with the integration has an escalation chain associated with it
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- OR the default channel filter associated with the integration is contactable via a custom
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messaging backend
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"""
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from apps.alerts.models import AlertReceiveChannel
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return self.alert_receive_channels.annotate(
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num_channel_filters=Count("channel_filters"),
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# used to determine if the organization has telegram configured
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num_org_telegram_channels=Count("organization__telegram_channel"),
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).filter(
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Q(num_channel_filters__gt=1)
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| (Q(organization__slack_team_identity__isnull=False) | Q(num_org_telegram_channels__gt=0))
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| Q(channel_filters__is_default=True, channel_filters__escalation_chain__isnull=False)
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| Q(channel_filters__is_default=True, channel_filters__notification_backends__isnull=False),
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integration=AlertReceiveChannel.INTEGRATION_DIRECT_PAGING,
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)
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@property
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def web_link(self):
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return urljoin(self.grafana_url, "a/grafana-oncall-app/")
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@property
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def web_link_with_uuid(self):
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# It's a workaround to pass some unique identifier to the oncall gateway while proxying telegram requests
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return urljoin(self.grafana_url, f"a/grafana-oncall-app/?oncall-uuid={self.uuid}")
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@classmethod
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def __str__(self):
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return f"{self.pk}: {self.org_title}"
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# Insight logs
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@property
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def insight_logs_type_verbal(self):
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return "organization"
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@property
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def insight_logs_verbal(self):
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return self.org_title
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@property
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def insight_logs_serialized(self):
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return {
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"name": self.org_title,
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"is_resolution_note_required": self.is_resolution_note_required,
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}
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@property
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def insight_logs_metadata(self):
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return {}
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@property
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def is_moved(self):
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return self.migration_destination_id is not None
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