import logging from dataclasses import dataclass from typing import Callable, Optional, Tuple from apps.alerts.constants import ActionSource from apps.alerts.models import AlertGroup from apps.api.permissions import RBACPermission, user_is_authorized from apps.telegram.models import TelegramMessage, TelegramToUserConnector from apps.telegram.renderers.keyboard import CODE_TO_ACTION_MAP, Action from apps.telegram.updates.update_handlers import UpdateHandler from apps.telegram.utils import CallbackQueryFactory from apps.user_management.models import User logger = logging.getLogger(__name__) NOT_FOUND_ERROR = "Alert group not found" PERMISSION_DENIED = """You don't have a permission to perform this action! Consider connecting your Telegram account on user settings page ⚙""" @dataclass class ActionContext: alert_group: AlertGroup action: Action action_data: str class ButtonPressHandler(UpdateHandler): def matches(self) -> bool: is_callback_query = self.update.callback_query is not None return is_callback_query def process_update(self) -> None: data = self.update.callback_query.data action_context = self._get_action_context(data) if action_context is None: self.update.callback_query.answer(NOT_FOUND_ERROR, show_alert=True) return fn, fn_kwargs = self._map_action_context_to_fn(action_context) user = self._get_user(action_context) has_permission = self._check_permission(user=user, alert_group=action_context.alert_group) if has_permission: fn(user=user, action_source=ActionSource.TELEGRAM, **fn_kwargs) logger.info(f"User {user} triggered '{fn.__name__}'") else: self.update.callback_query.answer(PERMISSION_DENIED, show_alert=True) logger.info(f"User {user} has no permission to trigger '{fn.__name__}'") def _get_alert_group_from_message(self) -> Optional[AlertGroup]: alert_group = None if self.update.message: telegram_message = TelegramMessage.objects.get( message_id=self.update.message.message_id, chat_id=self.update.message.chat.id ) alert_group = telegram_message.alert_group return alert_group def _get_user(self, action_context: ActionContext) -> Optional[User]: connector = TelegramToUserConnector.objects.filter( telegram_chat_id=self.update.effective_user.id, user__organization=action_context.alert_group.channel.organization, ).last() return connector.user if connector is not None else None @staticmethod def _check_permission(user: Optional[User], alert_group: AlertGroup) -> bool: if not user: return False has_permission = user_is_authorized(user, [RBACPermission.Permissions.CHATOPS_WRITE]) return user.organization == alert_group.channel.organization and has_permission def _get_action_context(self, data: str) -> ActionContext: args = CallbackQueryFactory.decode_data(data) # Try to get alert group from telegram message, because encoded data is not valid for migrated organizations alert_group = self._get_alert_group_from_message() if alert_group is None: alert_group_pk = args[0] try: alert_group = AlertGroup.objects.get(pk=alert_group_pk) except AlertGroup.DoesNotExist: logger.info(f"Alert group {alert_group_pk} does not exist") return action_value = args[1] try: # if action encoded as action_code - cast it to the action_string action_value = int(action_value) action_name = CODE_TO_ACTION_MAP[action_value] except ValueError: # support legacy messages with action_name in callback data action_name = action_value action = Action(action_name) action_data = args[2] if len(args) >= 3 and not self._is_oncall_identifier(args[2]) else None return ActionContext(alert_group=alert_group, action=action, action_data=action_data) @staticmethod def _is_oncall_identifier(string: str) -> bool: # determines if piece of data passed via callback_data is oncall_identifier # x-oncall-org-id is kept here for backward compatibility. return string.startswith("x-oncall-org-id") or string.startswith("oncall-uuid") @staticmethod def _map_action_context_to_fn(action_context: ActionContext) -> Tuple[Callable, dict]: action_to_fn = { Action.RESOLVE: "resolve_by_user_or_backsync", Action.UNRESOLVE: "un_resolve_by_user_or_backsync", Action.ACKNOWLEDGE: "acknowledge_by_user_or_backsync", Action.UNACKNOWLEDGE: "un_acknowledge_by_user_or_backsync", Action.SILENCE: { "fn_name": "silence_by_user_or_backsync", "kwargs": {"silence_delay": int(action_context.action_data) if action_context.action_data else None}, }, Action.UNSILENCE: "un_silence_by_user_or_backsync", } fn_info = action_to_fn[action_context.action] fn_name = fn_info["fn_name"] if isinstance(fn_info, dict) else fn_info fn_kwargs = fn_info["kwargs"] if isinstance(fn_info, dict) else {} fn = getattr(action_context.alert_group, fn_name) return fn, fn_kwargs