# What this PR does
- Improve performance of the specific `GET /users` and `GET /teams`
calls that're made by the Add Responders dropdown in the UI
- Add `GET /team/{teamId}` internal API route (needed by Grafana
Incident team for their Add Responders changes)
- Some UI improvements to the Add Responders popup (loading state +
pre-fetch users and teams when the drawer is opened)
- Re-enable django-admin only if `settings.SILK_PROFILER_ENABLED ==
True` (need to be able to log into django admin to auth to silk routes)
Closes#3231
Closes https://github.com/grafana/oncall-private/issues/2252
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
https://www.loom.com/share/c5e10b5ec51343d0954c6f41cfd6a5fb
## Summary of backend changes
- Add `AlertReceiveChannel.get_orgs_direct_paging_integrations` method
and `AlertReceiveChannel.is_contactable` property. These are needed to
be able to (optionally) filter down teams, in the `GET /teams` internal
API endpoint
([here](https://github.com/grafana/oncall/pull/3128/files#diff-a4bd76e557f7e11dafb28a52c1034c075028c693b3c12d702d53c07fc6f24c05R55-R63)),
to just teams that have a "contactable" Direct Paging integration
- `engine/apps/alerts/paging.py`
- update these functions to support new UX. In short `direct_paging` no
longer takes a list of `ScheduleNotifications` or an `EscalationChain`
object
- add `user_is_oncall` helper function
- add `_construct_title` helper function. In short if no `title` is
provided, which is the case for Direct Pages originating from OnCall
(either UI or Slack), then the format is `f"{from_user.username} is
paging <team.name (if team is specified> <comma separated list of
user.usernames> to join escalation"`
- `engine/apps/api/serializers/team.py` - add
`number_of_users_currently_oncall` attribute to response schema
([code](https://github.com/grafana/oncall/pull/3128/files#diff-26af48f796c9e987a76447586dd0f92349783d6ea6a0b6039a2f0f28bd58c2ebR45-R52))
- `engine/apps/api/serializers/user.py` - add `is_currently_oncall`
attribute to response schema
([code](https://github.com/grafana/oncall/pull/3128/files#diff-6744b5544ebb120437af98a996da5ad7d48ee1139a6112c7e3904010ab98f232R157-R162))
- `engine/apps/api/views/team.py` - add support for two new optional
query params `only_include_notifiable_teams` and `include_no_team`
([code](https://github.com/grafana/oncall/pull/3128/files#diff-a4bd76e557f7e11dafb28a52c1034c075028c693b3c12d702d53c07fc6f24c05R55-R70))
- `engine/apps/api/views/user.py`
- in the `GET /users` internal API endpoint, when specifying the
`search` query param now also search on `teams__name`
([code](https://github.com/grafana/oncall/pull/3128/files#diff-30309629484ad28e6fe09816e1bd226226d652ea977b6f3b6775976c729bf4b5R223);
this is a new UX requirement)
- add support for a new optional query param, `is_currently_oncall`, to
allow filtering users based on.. whether they are currently on call or
not
([code](https://github.com/grafana/oncall/pull/3128/files#diff-30309629484ad28e6fe09816e1bd226226d652ea977b6f3b6775976c729bf4b5R272-R282))
- remove `check_availability` endpoint (no longer used with new UX; also
removed references in frontend code)
- `engine/apps/slack/scenarios/paging.py` and
`engine/apps/slack/scenarios/manage_responders.py` - update Slack
workflows to support new UX. Schedules are no longer a concept here.
When creating a new alert group via `/escalate` the user either
specifies a team and/or user(s) (they must specify at least one of the
two and validation is done here to check this). When adding responders
to an existing alert group it's simply a list of users that they can
add, no more schedules.
- add `Organization.slack_is_configured` and
`Organization.telegram_is_configured` properties. These are needed to
support [this new functionality
](https://github.com/grafana/oncall/pull/3128/files#diff-9d96504027309f2bd1e95352bac1433b09b60eb4fafb611b52a6c15ed16cbc48R271-R272)
in the `AlertReceiveChannel` model.
## Summary of frontend changes
- Refactor/rename `EscalationVariants` component to `AddResponders` +
remove `grafana-plugin/src/containers/UserWarningModal` (no longer
needed with new UX)
- Remove `grafana-plugin/src/models/user.ts` as it seemed to be a
duplicate of `grafana-plugin/src/models/user/user.types.ts`
Related to https://github.com/grafana/incident/issues/4278
- Closes#3115
- Closes#3116
- Closes#3117
- Closes#3118
- Closes#3177
## TODO
- [x] make frontend changes
- [x] update Slack backend functionality
- [x] update public documentation
- [x] add/update e2e tests
## Post-deploy To-dos
- [ ] update dev/ops/production Slack bots to update `/escalate` command
description (should now say "Direct page a team or user(s)")
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
## Which issue(s) this PR fixes
https://github.com/grafana/oncall-private/issues/2217
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
- gracefully retry
`apps.alerts.tasks.delete_alert_group.delete_alert_group` when hitting
Slack ratelimits
- remove Slack messages from the DB as soon as they are deleted from
Slack, so the tasks are not retrying perpetually
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
- Rename `SlackClientWithErrorHandling` to just `SlackClient`
- Add more error classes + improve the way errors are raised based on
the Slack error code
- Add API call retries on Slack server errors (e.g. when Slack returns
`5xx` errors)
- Refactor some methods working with Slack API + add tests
## Which issue(s) this PR fixes
- https://github.com/grafana/oncall-private/issues/1837
- https://github.com/grafana/oncall-private/issues/1840
- https://github.com/grafana/oncall-private/issues/1842
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Improve Slack disconnect cleanup:
- Reset Slack user group for schedules
- Reset Slack user identity for deleted users
## Which issue(s) this PR fixes
https://github.com/grafana/oncall-private/issues/1962
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Make sure that Slack user groups are not getting updated for deleted
orgs.
Without this change, there could be issues with backends in multiple
clusters trying to update a single Slack user group after migrating an
org to another cluster (organizations get soft deleted from the original
cluster after migration).
## Which issue(s) this PR fixes
https://github.com/grafana/support-escalations/issues/6936
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
- update `slackclient` dependency to latest version. The version we were
using was 5 years old 😲
- first followed the v2 migration guide
[here](https://github.com/slackapi/python-slack-sdk/wiki/Migrating-to-2.x)
followed by the v3 migration guide
[here](https://slack.dev/python-slack-sdk/v3-migration/). The main
changes were:
- The PyPI project was renamed from `slackclient` to `slack_sdk`
- it is discouraged/harder to call `api_call` and encouraged to call the
helper methods (ex. `chat_postMessage`;
[note](https://github.com/slackapi/python-slack-sdk/wiki/Migrating-to-2.x#web-client-api-changes)
in migration guide docs)
- In 1.x, a failed api call would return the error payload to you and
have you handle the error. In 2.x, a failed api call will throw an
exception. To handle this in your code, you will have to wrap api calls
with a try except block. Since we overload `WebClient.api_call` this was
an easy change and only required a one line change
- remove `apps.slack.slack_client.slack_server.SlackClientServer` class.
The new version of `slack_sdk` handles the case that we needed to
overload for in the first place.
- merged `apps/slack/slack_client/slack_client.py` and
`apps/slack/slack_client/exceptions.py` into `apps/slack/client.py`
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Refactors the foreign key relationship between `AlertGroup` and
`SlackMessage` models (see
https://github.com/grafana/oncall-private/issues/1867 for more info).
## Which issue(s) this PR fixes
https://github.com/grafana/oncall-private/issues/1867
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Fixes https://github.com/grafana/oncall-private/issues/2091
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
## Which issue(s) this PR fixes
Closes https://github.com/grafana/oncall-private/issues/1822
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Address bug when a Shift Swap Request is accepted either via the web or
mobile UI, and the Slack message is not
updated to reflect the latest state.
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Add Slack follow-up messages for shift swap requests:
<img width="377" alt="Screenshot 2023-08-15 at 20 19 49"
src="https://github.com/grafana/oncall/assets/20116910/14053838-c8f2-49f6-81cd-383d3fbc061c">
## Which issue(s) this PR fixes
https://github.com/grafana/oncall/issues/2679
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Adds more logging for `SlackUserGroup.update_oncall_members` so it's
easier to debug.
## Which issue(s) this PR fixes
Related to https://github.com/grafana/support-escalations/issues/6936
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Adds stack slug to organization options for `/escalate` (a single
Grafana org might have multiple stacks).
<img width="514" alt="Screenshot 2023-08-03 at 14 24 58"
src="https://github.com/grafana/oncall/assets/20116910/4a43867d-6f6e-4050-a30e-204aeaded663">
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Update schedule slack notifications to use schedule final events instead
of getting events from iCal
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Related to https://github.com/grafana/oncall/issues/2392
- Re-enable the following `mypy` rules + fix their pre-existing errors:
- `no-redef`
- `valid-type`
- `var-annotated`
- Add stronger return typing to the `GrafanaAPIClient` by use of
generics + add some links to documentation in the method docstrings
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
While working on https://github.com/grafana/oncall/pull/2734 I removed a
block of code that was the last reference to a dynamic setting
(`enabled_web_schedules_orgs`).
That led me to see which dynamic settings we still have references to
(at the database level), and create this cleanup migration for
deprecated dynamic settings.
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Disables the Django admin panel + removes the URLs associated with it
**NOTE**: this doesn't affect things like `python manage.py
createsuperuser` which are still needed for a few things
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
- drop `GET /api/internal/v1/shift_swaps/<id>/shifts` endpoint in favour
of adding a `shifts` property to the response schema for all shift swap
endpoints (expect `GET /api/internal/v1/shift_swaps` (ie. list all))
- Update the Slack message layout:
<img width="590" alt="Screenshot 2023-08-01 at 17 28 44"
src="https://github.com/grafana/oncall/assets/9406895/84a51614-5dd6-48ec-ae81-fef4bc32fec9">
**Note**: about the highlighted lines. This is a small issue w/ the
`ShiftSwapRequest.shifts` method. @matiasb is already helping out here 🙏
**Other stuff**
- adds some type hints related to the code I was working around with
- slightly refactor `apps.slack.utils.format_datetime_to_slack` to make
it more generic for the use case in this PR
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
**Shift Swap Requests**
https://www.loom.com/share/860c3337b338412cbd2ac4024260f3e8?sid=3d91b558-b4de-4351-8b45-8a99b7302346
**Other**
- Drastically improve the typing in the `slack` Django app, and several
other models/functions that were consumed by logic within the `slack`
Django app (ex. setting `RelatedManager` type hints on various models)
https://www.loom.com/share/da6b9984519c48d59a45d3c93c08d7dc
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
The current implementation of the direct paging feature doesn't page
additional responders if the alert group is acknowledged, silenced, or
resolved, and doesn't show any warnings for such cases.
This PR makes so that adding responders for silenced & acknowledged
alert groups actually pages the selected user / schedule. For resolved
alert groups, a warning message will be shown both in web UI and Slack.
## Which issue(s) this PR fixes
Related to https://github.com/grafana/oncall/issues/2442
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Remove
[`apps.get_model`](https://docs.djangoproject.com/en/3.2/ref/applications/#django.apps.apps.get_model)
invocations and use inline `import` statements in places where models
are imported within functions/methods to avoid circular imports.
I believe `import` statements are more appropriate for most use cases as
they allow for better static code analysis & formatting, and solve the
issue of circular imports without being unnecessarily dynamic as
`apps.get_model`. With `import` statements, it's possible to:
- Jump to model definitions in most IDEs
- Automatically sort inline imports with `isort`
- Find import errors faster/easier (most IDEs highlight broken imports)
- Have more consistency across regular & inline imports when importing
models
This PR also adds a flake8 rule to ban imports of `django.apps.apps`, so
it's harder to use `apps.get_model` by mistake (it's possible to ignore
this rule by using `# noqa: I251`). The rule is not enforced on
directories with migration files, because `apps.get_model` is often used
to get a historical state of a model, which is useful when writing
migrations ([see this SO answer for more
details](https://stackoverflow.com/a/37769213)). So `apps.get_model` is
considered OK in migrations (even necessary in some cases).
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Updates public docs on direct paging after introducing numerous changes
to the feature.
## Preview
https://github.com/grafana/oncall/assets/20116910/f141e8b1-ac2c-455c-81f8-9c62c4c75234
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Fix Slack direct paging issue when there are >100 schedules.
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
- Fixes issue with slack channels sync periodic tasks when we get slack
rate limit exception.
- Adds check for active task id to avoid starting multiple tasks for one
slack team.
Collecting channels for slack for some teams causes rate limit
exception, which causes the task to restart and start collecting slack
channels from the beginning. This PR adds new paginated api call and
refactors the slack channel sync task to continue collect data after
rate limit from the step before it was raised using `cursor` value from
the slack response.
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
---------
Co-authored-by: Joey Orlando <joey.orlando@grafana.com>
# What this PR does
This is a follow up to #2502 which started to remove logic to
"archiving" alert groups. This PR:
- removes all references to `AlertGroup.is_archived` and marks the
column as deprecated. We will remove it in the next release
- removes the `AlertGroup.unarchived_objects` `Manager`
- renames the `AlertGroup.all_objects` `Manager` to `AlertGroup.objects`
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
See more details comments alongside the code.
Regarding frontend changes, the main changes in this PR are to remove
unused fields on the `Team` interface + unused methods on the `Team`
model.
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required) (N/A)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required) (N/A)
# What this PR does
Removes an ability to create alert groups via Slack message shortcut
(three dots menu near to a message), since this feature is outdated and
not documented anywhere.
## Which issue(s) this PR fixes
Related to https://github.com/grafana/oncall/issues/2442
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Simplifies `_get_organization_from_payload` and
`_get_slack_team_identity_from_payload` methods on
`SlackEventApiEndpointView`, so it's (hopefully) easier to grasp.
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
