# What this PR does
Fixes issue where custom webhooks that are part of an escalation chain
were still being executed even though they were disabled. Now the
attempt will be logged in the escalation log and noted that the webhook
was disabled.
## Which issue(s) this PR closes
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## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
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This PR fixes docs and UI to avoid usage of Grafana (Other) integration
which is using old mechanism for alert creation.
1. Rename Grafana (Other) integration to Grafana Alerting Legacy
2. Remove its mentions from docs and correct docs for connection Grafana
Alerting
3. Make AlertManager featured integration and upgrade its description.
---------
Co-authored-by: Rares Mardare <rares.mardare@grafana.com>
# What this PR does
- Since send_alert_create_signal is inside transaction on_commit we can
conclude that if it does not exist it was intentionally deleted before
the task could run and the task can exit instead of retrying
- Improve logging when send_alert_create_signal is called so both alert
and alert group are in the same line so you don't need to search the
logs as much
- Improve logging on public api delete alert group so we can know what
the alert group belonged to and the responsible user/org
- Remove distribute_alerts (Stopped using a while back, code should be
safe to remove now, no tasks running in system)
## Which issue(s) this PR closes
Closes https://github.com/grafana/oncall-private/issues/2640
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## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
# What this PR does
Adds the Outgoing web hooks escalation step to the escalation plan log.
## Which issue(s) this PR closes
Closes#4037
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This ensures that the issue(s) are auto-closed once the PR has been
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## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
Co-authored-by: Joey Orlando <joey.orlando@grafana.com>
# What this PR does
- removes unused "custom button" backend code now that we've migrated to
outgoing webhooks
- adds new e2e test for webhooks asserting that an `ngrok`/`express`
webhook handler receives the call as expected + payload is as expected
(related to https://github.com/grafana/oncall/issues/2691) - skipped for
now, the test passes locally but fails on GitHub Actions CI, seems to be
networking related
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
---------
Co-authored-by: Michael Derynck <michael.derynck@grafana.com>
# What this PR does
Adds method to update alert group state by backsync
Related to https://github.com/grafana/oncall-private/issues/2542
Should be merged with
https://github.com/grafana/oncall-private/pull/2606
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
# What this PR does
- Adds a new model `AlertGroupExternalID` to keep track of incident IDs
in external systems
- Adds calls to integration config specific functions on alert group
creation and webhook response
## Which issue(s) this PR closes
Related to https://github.com/grafana/oncall-private/issues/2541
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
# What this PR does
Web templater had a bug with link substitutions: it replaced every link
with 'oncallsubstitutedlink{link_idx}', and then replaced them back.
But if we have more than 10 links in the message, there
would be replacements like 'oncallsubstitutedlink10', which will be
partially replaced by match from 'oncallsubstitutedlink1', yielding
incorrect links in the resulting message. This fixes this behaviour.
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
# What this PR does
Adds a Django model and internal API for connected integrations. Based
on https://github.com/grafana/oncall/pull/3983
## Which issue(s) this PR closes
Related to https://github.com/grafana/oncall-private/issues/2540
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
# What this PR does
Count sms with status "accepted" as delivered in notification checker
## Which issue(s) this PR fixes
https://raintank-corp.slack.com/archives/C025VMT6SPK/p1706799009342889?thread_ts=1706786822.083149&cid=C025VMT6SPK
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Add transactions around log record creation and check transaction
on_commit before sending signals passing DB id of alert group log
records. In cases for delete we can then assume any missing IDs on tasks
are from intentionally deleted alert groups and we can stop tasks from
retrying endlessly.
## Which issue(s) this PR fixes
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Related to [this
discussion](https://raintank-corp.slack.com/archives/C04JCU51NF8/p1706550226831949)
Removes the `/oncall` Slack slash command + the concept of
`force_route_id` (as this Slack slash command was the last piece of code
to use this concept
[here](https://github.com/grafana/oncall/blob/dev/engine/apps/slack/scenarios/manual_incident.py#L146))
## TODO before merging
- [x] update the various env's Slack apps to remove the slash command
from the app manifests
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
This PR adds support for routing alerts based on labels.
https://www.loom.com/share/4401de6e3c4945d5b8961fe43ee373c9
Additionally:
- improve the typing around the `get_object` method that is inherited by
[`PublicPrimaryKeyMixin.get_object`](https://github.com/grafana/oncall/blob/dev/engine/common/api_helpers/mixins.py#L153)
in most of our models. `PublicPrimaryKeyMixin` is generic, so it can be
more strongly typed when it is being subclassed, which results in better
typing of the `get_object` method in child classes
- I decided to do this because I started looking into this task via the
[`AlertReceiveChannelView.send_demo_alert`
method/endpoint](https://github.com/grafana/oncall/blob/dev/engine/apps/api/views/alert_receive_channel.py#L242).
Within that method, `instance` is not typed because the inherited
`get_object` method is not typed.. I digress 😄
- improve typing around `Alert.create` and
`apps.integrations.tasks.create_alert` functions
- make `Alert.render_group_data` more DRY by extracting some logic out
into `Alert._apply_jinja_template_to_alert_payload_and_labels`
- deduplicate the logic of `value.strip().lower() in ["1", "true",
"ok"]` into a shared function,
`common.jinja_templater.apply_jinja_template.templated_value_is_truthy`
Closes https://github.com/grafana/oncall-private/issues/2490
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
- [x] Documentation added (or `pr:no public docs` PR label added if not
required) (will be done in #3762)
# What this PR does
This PR simplifies alert group/alert creation, so the alert created and
escalation started in the same task.
## Which issue(s) this PR fixes
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Use Telegram ratelimit countdown when retry `perform_notification` task
on `RetryAfter` error
## Which issue(s) this PR fixes
https://github.com/grafana/oncall-private/issues/2451
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
- Adds a Django management command and database fields required for the
Alertmanager V2 migration
- Adds a post-migration warning alert
<img width="1177" alt="Screenshot 2024-01-19 at 17 41 04"
src="https://github.com/grafana/oncall/assets/20116910/512ab22e-9a00-481e-883d-3dadfc95b587">
Related to https://github.com/grafana/oncall-private/issues/2260
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Speed up escalation auditor
- use raw escalation snapshot instead of serialized one
## Which issue(s) this PR fixes
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Stops rescheduling of `acknowledge_reminder_task` after 2 weeks.
Assumption being if it has been sitting for that long in acknowledged
state it is likely to not need more reminders that it is still
acknowledged. Notifications for thread were probably muted a long time
ago.
## Which issue(s) this PR fixes
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Updates check if escalation was skipped in Slack before trying to notify
user by Slack.
## Which issue(s) this PR fixes
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
There is no index for the `received_at` column, and the filter isn't
really needed (aggregation will work in any case, considering only the
entries for which we have data).
Keep record of the timestamp when the alert group creation task is
triggered, allowing to track the delta time between alert received
datetime and alert group creation timestamp.
Related to https://github.com/grafana/oncall-private/issues/2347
# What this PR does
Makes organization sync create direct paging integrations for Grafana
teams that don't have one.
## Which issue(s) this PR fixes
Related to https://github.com/grafana/oncall-private/issues/2302
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Upgrade to Python 3.12 + fix several invalid test assertions that lead
to test failures in the latest version of `pytest`:
```
AttributeError: 'called_once_with' is not a valid assertion. Use a spec for the mock if 'called_once_with' is meant to be an attribute.. Did you mean: 'assert_called_once_with'?
```
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Deletes duplicate direct paging integrations (i.e. keeps only the first
direct paging integration per team).
Also adds a unique constraint that will make such duplicates impossible
at the DB level.
## Which issue(s) this PR fixes
Related to https://github.com/grafana/oncall-private/issues/2302
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Fixes a bug when it's not possible to delete two or more integrations
having the same name at once.
## Which issue(s) this PR fixes
https://github.com/grafana/oncall-private/issues/2313
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Fix acknowledge reminder:
- check if organization was deleted
- improve logging
## Which issue(s) this PR fixes
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
This PR adds alert groups success ratio over last 48 hours
## Which issue(s) this PR fixes
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Add an ability to continue escalations for alert groups from the point
it was in case if it was stopped
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
- Improve performance of the specific `GET /users` and `GET /teams`
calls that're made by the Add Responders dropdown in the UI
- Add `GET /team/{teamId}` internal API route (needed by Grafana
Incident team for their Add Responders changes)
- Some UI improvements to the Add Responders popup (loading state +
pre-fetch users and teams when the drawer is opened)
- Re-enable django-admin only if `settings.SILK_PROFILER_ENABLED ==
True` (need to be able to log into django admin to auth to silk routes)
Closes#3231
Closes https://github.com/grafana/oncall-private/issues/2252
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# Which issue(s) this PR fixes
- Fixes an issue where if the user does not appear in the
`UserHasNotification` query, we don't actually unpage the user and
therefore they still show up in the `paged_users` array. (unpaging ==
creating a `AlertGroupLogRecord.TYPE_UNPAGE_USER` log record)
- Fixes an issue where if a user is paged multiple times, they would
currently show up in `paged_users` > 1
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
https://www.loom.com/share/c5e10b5ec51343d0954c6f41cfd6a5fb
## Summary of backend changes
- Add `AlertReceiveChannel.get_orgs_direct_paging_integrations` method
and `AlertReceiveChannel.is_contactable` property. These are needed to
be able to (optionally) filter down teams, in the `GET /teams` internal
API endpoint
([here](https://github.com/grafana/oncall/pull/3128/files#diff-a4bd76e557f7e11dafb28a52c1034c075028c693b3c12d702d53c07fc6f24c05R55-R63)),
to just teams that have a "contactable" Direct Paging integration
- `engine/apps/alerts/paging.py`
- update these functions to support new UX. In short `direct_paging` no
longer takes a list of `ScheduleNotifications` or an `EscalationChain`
object
- add `user_is_oncall` helper function
- add `_construct_title` helper function. In short if no `title` is
provided, which is the case for Direct Pages originating from OnCall
(either UI or Slack), then the format is `f"{from_user.username} is
paging <team.name (if team is specified> <comma separated list of
user.usernames> to join escalation"`
- `engine/apps/api/serializers/team.py` - add
`number_of_users_currently_oncall` attribute to response schema
([code](https://github.com/grafana/oncall/pull/3128/files#diff-26af48f796c9e987a76447586dd0f92349783d6ea6a0b6039a2f0f28bd58c2ebR45-R52))
- `engine/apps/api/serializers/user.py` - add `is_currently_oncall`
attribute to response schema
([code](https://github.com/grafana/oncall/pull/3128/files#diff-6744b5544ebb120437af98a996da5ad7d48ee1139a6112c7e3904010ab98f232R157-R162))
- `engine/apps/api/views/team.py` - add support for two new optional
query params `only_include_notifiable_teams` and `include_no_team`
([code](https://github.com/grafana/oncall/pull/3128/files#diff-a4bd76e557f7e11dafb28a52c1034c075028c693b3c12d702d53c07fc6f24c05R55-R70))
- `engine/apps/api/views/user.py`
- in the `GET /users` internal API endpoint, when specifying the
`search` query param now also search on `teams__name`
([code](https://github.com/grafana/oncall/pull/3128/files#diff-30309629484ad28e6fe09816e1bd226226d652ea977b6f3b6775976c729bf4b5R223);
this is a new UX requirement)
- add support for a new optional query param, `is_currently_oncall`, to
allow filtering users based on.. whether they are currently on call or
not
([code](https://github.com/grafana/oncall/pull/3128/files#diff-30309629484ad28e6fe09816e1bd226226d652ea977b6f3b6775976c729bf4b5R272-R282))
- remove `check_availability` endpoint (no longer used with new UX; also
removed references in frontend code)
- `engine/apps/slack/scenarios/paging.py` and
`engine/apps/slack/scenarios/manage_responders.py` - update Slack
workflows to support new UX. Schedules are no longer a concept here.
When creating a new alert group via `/escalate` the user either
specifies a team and/or user(s) (they must specify at least one of the
two and validation is done here to check this). When adding responders
to an existing alert group it's simply a list of users that they can
add, no more schedules.
- add `Organization.slack_is_configured` and
`Organization.telegram_is_configured` properties. These are needed to
support [this new functionality
](https://github.com/grafana/oncall/pull/3128/files#diff-9d96504027309f2bd1e95352bac1433b09b60eb4fafb611b52a6c15ed16cbc48R271-R272)
in the `AlertReceiveChannel` model.
## Summary of frontend changes
- Refactor/rename `EscalationVariants` component to `AddResponders` +
remove `grafana-plugin/src/containers/UserWarningModal` (no longer
needed with new UX)
- Remove `grafana-plugin/src/models/user.ts` as it seemed to be a
duplicate of `grafana-plugin/src/models/user/user.types.ts`
Related to https://github.com/grafana/incident/issues/4278
- Closes#3115
- Closes#3116
- Closes#3117
- Closes#3118
- Closes#3177
## TODO
- [x] make frontend changes
- [x] update Slack backend functionality
- [x] update public documentation
- [x] add/update e2e tests
## Post-deploy To-dos
- [ ] update dev/ops/production Slack bots to update `/escalate` command
description (should now say "Direct page a team or user(s)")
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
- Invalidate alert group cache on wipe
- Improve public API docs on alert group deletion
- Add / improve tests
## Which issue(s) this PR fixes
Related to https://github.com/grafana/oncall/issues/3051
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
