# What this PR does
Fixes issue where custom webhooks that are part of an escalation chain
were still being executed even though they were disabled. Now the
attempt will be logged in the escalation log and noted that the webhook
was disabled.
## Which issue(s) this PR closes
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## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
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This PR fixes docs and UI to avoid usage of Grafana (Other) integration
which is using old mechanism for alert creation.
1. Rename Grafana (Other) integration to Grafana Alerting Legacy
2. Remove its mentions from docs and correct docs for connection Grafana
Alerting
3. Make AlertManager featured integration and upgrade its description.

---------
Co-authored-by: Rares Mardare <rares.mardare@grafana.com>
It makes it so webhooks are deleted when a "connected" integration is
deleted. Related to
https://github.com/grafana/oncall-private/issues/2615.
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
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- [x] Added the relevant release notes label (see labels prefixed w/
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# What this PR does
- Since send_alert_create_signal is inside transaction on_commit we can
conclude that if it does not exist it was intentionally deleted before
the task could run and the task can exit instead of retrying
- Improve logging when send_alert_create_signal is called so both alert
and alert group are in the same line so you don't need to search the
logs as much
- Improve logging on public api delete alert group so we can know what
the alert group belonged to and the responsible user/org
- Remove distribute_alerts (Stopped using a while back, code should be
safe to remove now, no tasks running in system)
## Which issue(s) this PR closes
Closes https://github.com/grafana/oncall-private/issues/2640
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## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
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# What this PR does
Adds the Outgoing web hooks escalation step to the escalation plan log.
## Which issue(s) this PR closes
Closes#4037
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## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
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Co-authored-by: Joey Orlando <joey.orlando@grafana.com>
# What this PR does
- removes unused "custom button" backend code now that we've migrated to
outgoing webhooks
- adds new e2e test for webhooks asserting that an `ngrok`/`express`
webhook handler receives the call as expected + payload is as expected
(related to https://github.com/grafana/oncall/issues/2691) - skipped for
now, the test passes locally but fails on GitHub Actions CI, seems to be
networking related
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
---------
Co-authored-by: Michael Derynck <michael.derynck@grafana.com>
# What this PR does
Adds method to update alert group state by backsync
Related to https://github.com/grafana/oncall-private/issues/2542
Should be merged with
https://github.com/grafana/oncall-private/pull/2606
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
# What this PR does
- Adds a new model `AlertGroupExternalID` to keep track of incident IDs
in external systems
- Adds calls to integration config specific functions on alert group
creation and webhook response
## Which issue(s) this PR closes
Related to https://github.com/grafana/oncall-private/issues/2541
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
# What this PR does
Adds auth token for integrations backsync
Related to https://github.com/grafana/oncall-private/issues/2542
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
# What this PR does
Web templater had a bug with link substitutions: it replaced every link
with 'oncallsubstitutedlink{link_idx}', and then replaced them back.
But if we have more than 10 links in the message, there
would be replacements like 'oncallsubstitutedlink10', which will be
partially replaced by match from 'oncallsubstitutedlink1', yielding
incorrect links in the resulting message. This fixes this behaviour.
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
# What this PR does
Delete alert receive channel connections on alert receive channel delete
Related to https://github.com/grafana/oncall-private/issues/2540
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
# What this PR does
Adds a Django model and internal API for connected integrations. Based
on https://github.com/grafana/oncall/pull/3983
## Which issue(s) this PR closes
Related to https://github.com/grafana/oncall-private/issues/2540
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
# What this PR does
Make label consistent with casing in web ui
## Which issue(s) this PR fixes
#2831
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
**Cleanup label typing:**
1. LabelParam -> two separate types LabekKey and LabelValue
2. LabelData -> renamed to LabelPair.
3. LabelKeyData -> renamed to LabelOption
Data is not giving any info about what this type represents.
4. Remove LabelsData and LabelsKeysData types. They are just list of
types listed above and with new naming it feels obsolete.
5. ValueData removed. LabelPair is used instead.
6. Rework AlertGroupCustomLabel to use LabelKey type for key to make
type system more consistent. Name model type AlertGroupCustomLabel**DB**
and api type AlertGroupCustomLabel**API** to clearly distinguish them.
**Split update_labels_cache into two tasks** update_label_option_cache
and update_label_pairs_cache.
Original task was expecting array of LabelsData (now it's LabelPair) OR
one LabelKeyData ( now it's LabelOption). I believe having one function
with two sp different argument types makes it more complicated for
understanding.
**Make OnCall backend support prescribed labels**. OnCall will sync and
store "prescribed" field for key and values, so Label dropdown able to
disable editing for certain labels.
## Which issue(s) this PR fixes
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
---------
Co-authored-by: Maxim Mordasov <maxim.mordasov@grafana.com>
Co-authored-by: Yulya Artyukhina <Ferril.darkdiver@gmail.com>
# What this PR does
Count sms with status "accepted" as delivered in notification checker
## Which issue(s) this PR fixes
https://raintank-corp.slack.com/archives/C025VMT6SPK/p1706799009342889?thread_ts=1706786822.083149&cid=C025VMT6SPK
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Add transactions around log record creation and check transaction
on_commit before sending signals passing DB id of alert group log
records. In cases for delete we can then assume any missing IDs on tasks
are from intentionally deleted alert groups and we can stop tasks from
retrying endlessly.
## Which issue(s) this PR fixes
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Related to [this
discussion](https://raintank-corp.slack.com/archives/C04JCU51NF8/p1706550226831949)
Removes the `/oncall` Slack slash command + the concept of
`force_route_id` (as this Slack slash command was the last piece of code
to use this concept
[here](https://github.com/grafana/oncall/blob/dev/engine/apps/slack/scenarios/manual_incident.py#L146))
## TODO before merging
- [x] update the various env's Slack apps to remove the slash command
from the app manifests
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
This PR adds support for routing alerts based on labels.
https://www.loom.com/share/4401de6e3c4945d5b8961fe43ee373c9
Additionally:
- improve the typing around the `get_object` method that is inherited by
[`PublicPrimaryKeyMixin.get_object`](https://github.com/grafana/oncall/blob/dev/engine/common/api_helpers/mixins.py#L153)
in most of our models. `PublicPrimaryKeyMixin` is generic, so it can be
more strongly typed when it is being subclassed, which results in better
typing of the `get_object` method in child classes
- I decided to do this because I started looking into this task via the
[`AlertReceiveChannelView.send_demo_alert`
method/endpoint](https://github.com/grafana/oncall/blob/dev/engine/apps/api/views/alert_receive_channel.py#L242).
Within that method, `instance` is not typed because the inherited
`get_object` method is not typed.. I digress 😄
- improve typing around `Alert.create` and
`apps.integrations.tasks.create_alert` functions
- make `Alert.render_group_data` more DRY by extracting some logic out
into `Alert._apply_jinja_template_to_alert_payload_and_labels`
- deduplicate the logic of `value.strip().lower() in ["1", "true",
"ok"]` into a shared function,
`common.jinja_templater.apply_jinja_template.templated_value_is_truthy`
Closes https://github.com/grafana/oncall-private/issues/2490
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
- [x] Documentation added (or `pr:no public docs` PR label added if not
required) (will be done in #3762)
# What this PR does
This PR simplifies alert group/alert creation, so the alert created and
escalation started in the same task.
## Which issue(s) this PR fixes
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Use Telegram ratelimit countdown when retry `perform_notification` task
on `RetryAfter` error
## Which issue(s) this PR fixes
https://github.com/grafana/oncall-private/issues/2451
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
- Adds a Django management command and database fields required for the
Alertmanager V2 migration
- Adds a post-migration warning alert
<img width="1177" alt="Screenshot 2024-01-19 at 17 41 04"
src="https://github.com/grafana/oncall/assets/20116910/512ab22e-9a00-481e-883d-3dadfc95b587">
Related to https://github.com/grafana/oncall-private/issues/2260
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Closes https://github.com/grafana/oncall-private/issues/2449
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Improves OpenAPI schema coverage for internal API:
- Fixes/Improves `alert group` and `feature` endpoints
- Adds `integration` and `user` endpoints
## Which issue(s) this PR fixes
https://github.com/grafana/oncall/issues/3444
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Speed up escalation auditor
- use raw escalation snapshot instead of serialized one
## Which issue(s) this PR fixes
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Stops rescheduling of `acknowledge_reminder_task` after 2 weeks.
Assumption being if it has been sitting for that long in acknowledged
state it is likely to not need more reminders that it is still
acknowledged. Notifications for thread were probably muted a long time
ago.
## Which issue(s) this PR fixes
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Updates check if escalation was skipped in Slack before trying to notify
user by Slack.
## Which issue(s) this PR fixes
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
There is no index for the `received_at` column, and the filter isn't
really needed (aggregation will work in any case, considering only the
entries for which we have data).
# What this PR does
## Which issue(s) this PR fixes
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)