# What this PR does
Added images to oncall migration guide for alert manager
See slack thread (https://raintank-corp.slack.com/archives/C01LJ5F8NRX/p1702576170563749)
## Which issue(s) this PR fixes
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Add an additional jinja2 template helper filter to convert a timezone
aware datetime to a different timezone.
## Which issue(s) this PR fixes
Alert payloads that originate from different time zones may include
timestamps having a local time offset. This filter enables
standardization of timestamp timezones.
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
---------
Co-authored-by: Joey Orlando <joey.orlando@grafana.com>
# What this PR does
This PR adds some more depth to the documentation regarding the setup of
the "Inbound Email" integration.
In particular it references the setup requirement in the integration
documentation and also outlines the requirements for the secret syntax
and usage in the process.
## Which issue(s) this PR fixes
https://github.com/grafana/oncall/issues/3015
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Fixes a typo
## Which issue(s) this PR fixes
N/A
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Fixed a typo in the line #93 (changed `doen't` to `doesn't`)
## Which issue(s) this PR fixes
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [* ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Return the `timezone` field for the users GET API call
## Which issue(s) this PR fixes
Closes#3093
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
---------
Co-authored-by: Joey Orlando <joey.orlando@grafana.com>
# What this PR does
- Unify naming in the app of Grafana Cloud / Cloud OnCall / Grafana
Cloud OnCall so that it's always **Grafana Cloud OnCall**
- Unify naming the same way in docs
## Which issue(s) this PR fixes
https://github.com/grafana/oncall/issues/1468
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Add an additional jinja2 template helper filter to decode base64-encoded
strings.
An example of an incoming integration payload that would benefit from
this filter is GCP's pubsub message:
https://cloud.google.com/pubsub/docs/reference/rest/v1/PubsubMessage
## Which issue(s) this PR fixes
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
---------
Co-authored-by: Jorge Vargas <jorge.vargas@homeprotech.com>
Co-authored-by: Joey Orlando <joey.orlando@grafana.com>
Co-authored-by: Joey Orlando <joseph.t.orlando@gmail.com>
# What this PR does
https://www.loom.com/share/c5e10b5ec51343d0954c6f41cfd6a5fb
## Summary of backend changes
- Add `AlertReceiveChannel.get_orgs_direct_paging_integrations` method
and `AlertReceiveChannel.is_contactable` property. These are needed to
be able to (optionally) filter down teams, in the `GET /teams` internal
API endpoint
([here](https://github.com/grafana/oncall/pull/3128/files#diff-a4bd76e557f7e11dafb28a52c1034c075028c693b3c12d702d53c07fc6f24c05R55-R63)),
to just teams that have a "contactable" Direct Paging integration
- `engine/apps/alerts/paging.py`
- update these functions to support new UX. In short `direct_paging` no
longer takes a list of `ScheduleNotifications` or an `EscalationChain`
object
- add `user_is_oncall` helper function
- add `_construct_title` helper function. In short if no `title` is
provided, which is the case for Direct Pages originating from OnCall
(either UI or Slack), then the format is `f"{from_user.username} is
paging <team.name (if team is specified> <comma separated list of
user.usernames> to join escalation"`
- `engine/apps/api/serializers/team.py` - add
`number_of_users_currently_oncall` attribute to response schema
([code](https://github.com/grafana/oncall/pull/3128/files#diff-26af48f796c9e987a76447586dd0f92349783d6ea6a0b6039a2f0f28bd58c2ebR45-R52))
- `engine/apps/api/serializers/user.py` - add `is_currently_oncall`
attribute to response schema
([code](https://github.com/grafana/oncall/pull/3128/files#diff-6744b5544ebb120437af98a996da5ad7d48ee1139a6112c7e3904010ab98f232R157-R162))
- `engine/apps/api/views/team.py` - add support for two new optional
query params `only_include_notifiable_teams` and `include_no_team`
([code](https://github.com/grafana/oncall/pull/3128/files#diff-a4bd76e557f7e11dafb28a52c1034c075028c693b3c12d702d53c07fc6f24c05R55-R70))
- `engine/apps/api/views/user.py`
- in the `GET /users` internal API endpoint, when specifying the
`search` query param now also search on `teams__name`
([code](https://github.com/grafana/oncall/pull/3128/files#diff-30309629484ad28e6fe09816e1bd226226d652ea977b6f3b6775976c729bf4b5R223);
this is a new UX requirement)
- add support for a new optional query param, `is_currently_oncall`, to
allow filtering users based on.. whether they are currently on call or
not
([code](https://github.com/grafana/oncall/pull/3128/files#diff-30309629484ad28e6fe09816e1bd226226d652ea977b6f3b6775976c729bf4b5R272-R282))
- remove `check_availability` endpoint (no longer used with new UX; also
removed references in frontend code)
- `engine/apps/slack/scenarios/paging.py` and
`engine/apps/slack/scenarios/manage_responders.py` - update Slack
workflows to support new UX. Schedules are no longer a concept here.
When creating a new alert group via `/escalate` the user either
specifies a team and/or user(s) (they must specify at least one of the
two and validation is done here to check this). When adding responders
to an existing alert group it's simply a list of users that they can
add, no more schedules.
- add `Organization.slack_is_configured` and
`Organization.telegram_is_configured` properties. These are needed to
support [this new functionality
](https://github.com/grafana/oncall/pull/3128/files#diff-9d96504027309f2bd1e95352bac1433b09b60eb4fafb611b52a6c15ed16cbc48R271-R272)
in the `AlertReceiveChannel` model.
## Summary of frontend changes
- Refactor/rename `EscalationVariants` component to `AddResponders` +
remove `grafana-plugin/src/containers/UserWarningModal` (no longer
needed with new UX)
- Remove `grafana-plugin/src/models/user.ts` as it seemed to be a
duplicate of `grafana-plugin/src/models/user/user.types.ts`
Related to https://github.com/grafana/incident/issues/4278
- Closes#3115
- Closes#3116
- Closes#3117
- Closes#3118
- Closes#3177
## TODO
- [x] make frontend changes
- [x] update Slack backend functionality
- [x] update public documentation
- [x] add/update e2e tests
## Post-deploy To-dos
- [ ] update dev/ops/production Slack bots to update `/escalate` command
description (should now say "Direct page a team or user(s)")
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
- Invalidate alert group cache on wipe
- Improve public API docs on alert group deletion
- Add / improve tests
## Which issue(s) this PR fixes
Related to https://github.com/grafana/oncall/issues/3051
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Makes it possible to acknowledge/unacknowledge and resolve/unresolve
alert groups via public API, and makes sure these actions are reflected
properly in the alert group timeline.
## Demo
```bash
curl --request POST \
--header "Authorization: TOKEN" \
http://localhost:8080/api/v1/alert_groups/IQMHLV8INB24N/resolve
```
<img width="651" alt="Screenshot 2023-10-04 at 16 05 27"
src="https://github.com/grafana/oncall/assets/20116910/d4e66868-0132-4b6b-95c7-8424fced7c0b">
## Which issue(s) this PR fixes
https://github.com/grafana/oncall/issues/3051
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Closes#3095https://www.loom.com/share/6c1a3e9970814f7c83d5cbd72cb5e6b5
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Add a system similar to how we select integrations when creating
webhooks so that the user has a description of what webhookds do and
does not have to write complex templates for common webhook use cases.
Presets allow us to create the contents of the webhooks in code and
define which fields are controlled by the preset. Some specifics:
- Newly created webhooks must choose between Simple, Advanced or another
predefined system
- Simple is always an escalation step and will post the entire payload
to the given URL
- Advanced is the same as no preset which is our current view where all
fields are available
- There are no changes for all existing webhooks with empty preset
fields
- Once a webhook is created with a preset the preset cannot be changed
- Fields in the webhook that are populated by code will give a
validation error if they are modified
- In the public API webhooks with presets are returned for viewing but
cannot be created or modified. This restriction is in place because the
Web UI provides the context for which fields to use with a preset. The
public API is for interacting with webhooks where all fields are
defined.
To define a preset create a file with metadata and an override function.
The metadata drives validation and what to display in the UI. There are
two functions one is connected to the pre_save hook of the Webhook model
for persistent changes, the other replaces parameters at execution time
for ephemeral changes. See the simple and advanced presets as an
example. The file must be listed in settings in
`INSTALLED_WEBHOOK_PRESETS` to be enabled at runtime..
## Which issue(s) this PR fixes
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
---------
Co-authored-by: Joey Orlando <joey.orlando@grafana.com>
remove duplicate line in first example.
# What this PR does
## Which issue(s) this PR fixes
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
Corrects escalation_policies public api docs
## Which issue(s) this PR fixes
https://github.com/grafana/oncall/issues/2746
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
---------
Co-authored-by: Joey Orlando <joey.orlando@grafana.com>
