Commit graph

31 commits

Author SHA1 Message Date
Matias Bordese
576fecf6d3
feat: add personal webhook notification backend (#5426)
Related to https://github.com/grafana/irm/issues/332

(see https://github.com/grafana/oncall/pull/5440 and
https://github.com/grafana/oncall/pull/5446 for the related UI changes)

---------

Co-authored-by: Matt Thorning <matt.thorning@grafana.com>
2025-02-18 17:53:07 +00:00
Matias Bordese
e93858e136
Add manual trigger support for webhooks (#4934)
Related to https://github.com/grafana/oncall/issues/4748

- Added support for additional filters when getting webhooks:
- `GET
/api/plugins/grafana-oncall-app/resources/webhooks/?integration=CALBFV7RRDH93`
  (filter webhooks that are enabled for the specified integration)
- `GET
/api/plugins/grafana-oncall-app/resources/webhooks/?trigger_type=0`
  (filter webhooks with the given trigger type)
- Allow triggering a Manual webhook using an alert group as context:
`POST /api/plugins/grafana-oncall-app/resources/webhooks/<webhook public
ID>/trigger_manual`
Example payload: `{"alert_group": "I4A4I1UPSA7IC"}`
(will return a 200 OK on success)

---------

Co-authored-by: Rares Mardare <rares.mardare@grafana.com>
2024-09-09 12:17:23 +00:00
Matias Bordese
a416863a28
Update alert groups public API filters support (#4832)
Related to https://github.com/grafana/oncall/issues/4747

- include labels in response
- allow filtering by labels
- allow filtering by started_at
- update docs
2024-08-15 19:58:25 +00:00
Joey Orlando
6eac05abaf
apps.webhooks.tasks.trigger_webhook.execute_webhook task - don't retry on requests.exceptions.SSLError (#4796)
# Which issue(s) this PR closes

Address retrying `apps.webhooks.tasks.trigger_webhook.execute_webhook`
task when `requests.exceptions.SSLError` is raised
([logs](https://ops.grafana-ops.net/goto/vqrouqrIR?orgId=1)). Don't
retry the task on these exceptions as retrying will not help. From the
[`request`'s
docs](https://requests.readthedocs.io/en/latest/user/advanced/#ssl-cert-verification):
> By default, SSL verification is enabled, and Requests will throw a
SSLError if it’s unable to verify the certificate

## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
    show up in the autogenerated release notes.
2024-08-09 17:45:09 +00:00
Vadim Stepanov
ef47e54f24
fix bad redirects (#4413) 2024-05-28 18:24:57 +00:00
Ravishankar
0e59fadf38
Add acknowledged, resolved user information on webhook payload (#4176)
# What this PR does
Adds acknowledged and resolved user information to the web hook payload

## Which issue(s) this PR closes

Closes #4126 

## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
    show up in the autogenerated release notes.

---------

Co-authored-by: Joey Orlando <joey.orlando@grafana.com>
2024-04-26 21:50:08 +00:00
Joey Orlando
28ed2ddf61
fix incorrect args passed to apps.webhooks.tasks.trigger_webhook.execute_webhook (#4217)
## Which issue(s) this PR closes

fix incorrect args passed to
`apps.webhooks.tasks.trigger_webhook.execute_webhook`

## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
    show up in the autogenerated release notes.
2024-04-12 17:56:26 +00:00
Matias Bordese
980058305b
Avoid creating a webhook response if request is not triggered (#4211)
Only create a response object if the request is triggered, otherwise log
the reason.
Avoid creating multiple/unneeded responses, which can be also confusing
when displaying response objects. If there is no response, the
webhook/request wasn't triggered (possible reasons: integrations are
filtered, or the trigger template evaluates to False).

Related to https://github.com/grafana/oncall-private/issues/2615
2024-04-12 14:05:09 +00:00
Matias Bordese
66dece3880
Handle webhooks update on source integration settings update (#4195)
Also, some refactoring on the way we get the source integration from a
connected webhook.

Related to https://github.com/grafana/oncall-private/issues/2615
2024-04-10 11:37:11 +00:00
Matias Bordese
f06c3e7325
Check for backsync updates before triggering connected webhooks (#4149)
Avoid triggering a webhook if it is from a connected integration and the
triggering event was caused by a backsync update.

Related to https://github.com/grafana/oncall-private/issues/2615
2024-04-08 14:25:48 +00:00
Joey Orlando
c5cd675738
cleanup CustomButton backend code + add ngrok/express outgoing webhook e2e test (#2544)
# What this PR does

- removes unused "custom button" backend code now that we've migrated to
outgoing webhooks
- adds new e2e test for webhooks asserting that an `ngrok`/`express`
webhook handler receives the call as expected + payload is as expected
(related to https://github.com/grafana/oncall/issues/2691) - skipped for
now, the test passes locally but fails on GitHub Actions CI, seems to be
networking related
 
## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)

---------

Co-authored-by: Michael Derynck <michael.derynck@grafana.com>
2024-03-28 15:37:22 +00:00
Vadim Stepanov
5df15926e9
Tweak connected integration filter (#4090) 2024-03-20 20:11:38 +00:00
Vadim Stepanov
5074a16861
SNOW external ID (#4076)
# What this PR does

- Adds a new model `AlertGroupExternalID` to keep track of incident IDs
in external systems
- Adds calls to integration config specific functions on alert group
creation and webhook response

## Which issue(s) this PR closes

Related to https://github.com/grafana/oncall-private/issues/2541

## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
    show up in the autogenerated release notes.
2024-03-20 10:54:27 +00:00
Matias Bordese
d2917373b7
Migrate webhooks integration_filter to use a m2m field instead (#3946)
Related to https://github.com/grafana/oncall-private/issues/2541
2024-02-23 11:55:44 +00:00
Matias Bordese
0711484a50
Add status change trigger type to webhooks (#3920)
Related to https://github.com/grafana/oncall/issues/3395

This should help with upcoming planned integrations work.
2024-02-19 14:12:56 -03:00
Joey Orlando
e477394b9c
patch occasional UnicodeEncodeError that occurs with outgoing webhooks (#3832)
# Which issue(s) this PR fixes

Closes https://github.com/grafana/oncall/issues/3831

## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
2024-02-02 21:08:04 +00:00
Joey Orlando
006ee4b860
Decrease outgoing webhook timeouts from 10secs to 4secs (#3639)
# Which issue(s) this PR fixes

See all the context
[here](https://raintank-corp.slack.com/archives/C025VMT6SPK/p1704802171131009?thread_ts=1704762857.043879&cid=C025VMT6SPK)

<img width="690" alt="Screenshot 2024-01-09 at 15 26 33"
src="https://github.com/grafana/oncall/assets/9406895/e4c794a3-508d-4f24-af22-0f800828271d">


## Checklist

- [ ] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
2024-01-09 19:55:39 -05:00
Joey Orlando
3bcf5efc24
manually retry for requests.exceptions.Timeout exceptions when sending outgoing webhooks (#3632)
# Which issue(s) this PR fixes

Fixes https://github.com/grafana/oncall-private/issues/2439

## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
2024-01-08 19:13:15 -05:00
Matias Bordese
7aa78f5f73
Enable flake8-bugbear, fix issues (#3454)
Enables [flake8-bugbear](https://github.com/PyCQA/flake8-bugbear),
checking for bugs/design problems, and [fixes the issues
found](https://pastebin.com/fEDBz6Ta) (some interesting ones,
particularly with mutable args).

Related to https://github.com/grafana/oncall/pull/3448
2023-11-29 15:04:48 +00:00
Innokentii Konstantinov
9628bdc51f
Webhook labels (#3383)
This PR add labels for webhooks. 
1. Make webhook "labelable" with ability to filter by labels.
2. Add labels to the webhook payload. It contain new field webhook with
it's name, id and labels. Field integration and alert_group has a
corresponding label field as well. See example of a new payload below:
```
{
    "event": {
        "type": "escalation"
    },
    "user": null,
    "alert_group": {
        "id": "IRFN6ZD31N31B",
        "integration_id": "CTWM7U4A2QG97",
        "route_id": "RUE7U7Z46SKGY",
        "alerts_count": 1,
        "state": "firing",
        "created_at": "2023-11-22T08:54:55.178243Z",
        "resolved_at": null,
        "acknowledged_at": null,
        "title": "Incident",
        "permalinks": {
            "slack": null,
            "telegram": null,
            "web": "http://grafana:3000/a/grafana-oncall-app/alert-groups/IRFN6ZD31N31B"
        },
        "labels": {
            "severity": "critical"
        }
    },
    "alert_group_id": "IRFN6ZD31N31B",
    "alert_payload": {
        "message": "This alert was sent by user for demonstration purposes"
    },
    "integration": {
        "id": "CTWM7U4A2QG97",
        "type": "webhook",
        "name": "hi - Webhook",
        "team": null,
        "labels": {
            "hello": "world",
            "severity": "critical"
        }
    },
    "notified_users": [],
    "users_to_be_notified": [],
    "webhook": {
        "id": "WHAXK4BTC7TAEQ",
        "name": "test",
        "labels": {
            "hello": "kesha"
        }
    }
}
```

I feel that there is an opportunity to make code cleaner - remove all
label logic from serializers, views and utils to models or dedicated
LabelerService and introduce Labelable interface with something like
label_verbal, update_labels methods. However, I don't want to tie
webhook labels with a refactoring.

---------

Co-authored-by: Dominik <dominik.broj@grafana.com>
2023-11-22 11:17:41 +00:00
Michael Derynck
135159124e
Webhook response check content length instead of header for length limit (#1900) 2023-05-09 13:55:05 +00:00
Michael Derynck
3d74cbf3f5
Webhook 2 improvements and fixes (#1829)
- Rename Firing to Alert Group Created to reduce confusion as to why the
event only first once and not when unresolve or unacknowledge returns
the alert group to the firing state.
- Increase password field length
- Do not filter webhook execution by team, team is just for filtering
ownership now
- Do not log webhook triggers in alert group escalation log if the
webhook does not trigger (Status/response will still be stored)
- Fix formatting for response content and data fields on the Status page
- Add a content length limit for responses being stored (50000
characters)
2023-04-26 15:55:08 -06:00
Michael Derynck
cef748ed4c
Add users_to_be_notified to new webhooks payload (#1798)
- Change FIRING trigger for webhooks to be sent after escalation
snapshot has been computed
- Extract users from `notify_to_users_queue` and `notify_schedule` from
escalation snapshot to populate `users_to_be_notified` in webhook
payload
2023-04-20 16:13:48 +00:00
Michael Derynck
a99e9a5686
Add unacknowledge trigger for new webhooks (#1768)
- Add trigger for unacknowledge events in new webhooks
- Improve test coverage to include is_webhook_enabled and
integration_filter logic
2023-04-18 13:03:33 -06:00
Matias Bordese
4f26ea3a68
Fix responses context when no response (#1754) 2023-04-14 17:30:32 +00:00
Michael Derynck
457f2370d4
New webhook improvements (#1728)
- Enable/Disable Toggle
- Add Integrations Filter
- Enable log for non-triggered webhook for troubleshooting
- Improve UI to better show enabled, trigger status, request status
- Standardize terms New, Firing, Triggered to Firing
- Mask password field
- Fix bug where UI did not update when webhook is deleted
- Change responses to be referenced by webhook ID rather than trigger
type
2023-04-13 12:52:29 -06:00
Matias Bordese
2fbf3f503d
Add more context data to webhook templating (#1706)
Enable additional context data when building webhooks payload.
2023-04-06 17:52:23 +00:00
Matias Bordese
2a89374adf
Add escalation chain support for new webhooks (#1654)
Allow setting a webhook as escalation chain policy step.
2023-04-05 12:03:55 +00:00
Matias Bordese
d40d3a62b8
Keep webhook responses data (#1580)
Track all webhook responses data, and allow using this between
alertgroup-related webhooks (e.g. use firing webhook response data when
templating the acknowledge webhook request data).

NOTE: dropping the table is not backwards compatible but the feature is
not enabled (and in any case it would drop log entries only used for
status display)
2023-03-21 13:43:37 +00:00
Matias Bordese
3ade317010
Rework webhook trigger tasks checks and payload build (#1544) 2023-03-14 17:21:46 +00:00
Matias Bordese
8ca82ad2cd
Webhooks trigger tasks on alert group events (#1533) 2023-03-13 21:19:22 +00:00