Commit graph

22 commits

Author SHA1 Message Date
Matias Bordese
4c92826c26
chore: update schedule checks notification period and improve wording (#5412)
Related to https://github.com/grafana/oncall-private/issues/2994

- Extend gaps/empty shift checks to consider 30 days (customizable via
param, eventually make it customizable per schedule?); ie. every week
(per beat schedule), check the schedule next 30 days
- Trigger checks via async task on schedule API updates (instead of a
sync call)
- Update notifications wording / link to schedule
2025-01-16 12:19:16 +00:00
Matias Bordese
f3f7c17f8b
fix: update missing users / empty shifts check (#5322)
Related to https://github.com/grafana/oncall-private/issues/2950

- Represent missing users in schedule events (so they are displayed in
the web UI)
- Fix schedule checks for gaps/empty shifts so they send notifications
2025-01-02 13:50:09 +00:00
Joey Orlando
4a5c4263e0
feat: convert schedule.channel (char field) to schedule.slack_channel (foreign key) (#5199)
# What this PR does

`OnCallSchedule` equivalent of
https://github.com/grafana/oncall/pull/5191.

**NOTE**: merge after https://github.com/grafana/oncall/pull/5224 (so
that I can use some of the new serializer fields defined in there)

### Migration
```bash
Running migrations:                                                                                                                                                                                                │
│ source=engine:app google_trace_id=none logger=apps.schedules.migrations.0019_auto_20241021_1735 Starting migration to populate slack_channel field.                                                                │
│ source=engine:app google_trace_id=none logger=apps.schedules.migrations.0019_auto_20241021_1735 Total schedules to process: 1                                                                                      │
│ source=engine:app google_trace_id=none logger=apps.schedules.migrations.0019_auto_20241021_1735 Schedule 26 updated with SlackChannel 2 (slack_id: C043LL6RTS7).                                                   │
│ source=engine:app google_trace_id=none logger=apps.schedules.migrations.0019_auto_20241021_1735 Bulk updated 1 OnCallSchedules with their Slack channel.                                                           │
│ source=engine:app google_trace_id=none logger=apps.schedules.migrations.0019_auto_20241021_1735 Finished migration. Total schedules processed: 1. Schedules updated: 1. Missing SlackChannels: 0.                  │
│   Applying schedules.0019_auto_20241021_1735... OK
```

### Tested Public API
```txt
POST {{oncall_host}}/api/v1/schedules/
Authorization: {{oncall_api_key}}
Content-Type: application/json

{
    "name": "Demo testy testy2",
    "type": "web",
    "time_zone": "America/Los_Angeles",
    "slack": {
        "channel_id": "C05PPLYN1U1"
    }
}

HTTP/1.1 201 Created
Content-Type: application/json
Vary: Accept, Origin
Allow: GET, POST, HEAD, OPTIONS
X-Frame-Options: DENY
Content-Length: 198
X-Content-Type-Options: nosniff
Referrer-Policy: same-origin
Cross-Origin-Opener-Policy: same-origin

{
  "id": "SBBN73UTUTVCE",
  "team_id": null,
  "name": "Demo testy testy2",
  "time_zone": "America/Los_Angeles",
  "on_call_now": [],
  "shifts": [],
  "slack": {
    "channel_id": "C05PPLYN1U1",
    "user_group_id": null
  },
  "type": "web"
}
```

### Tested via UI (eg; internal API)

https://www.loom.com/share/e66bf3468b144dd782da5eb6e0bfd0af

## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
    show up in the autogenerated release notes.
2024-11-04 14:27:21 -05:00
Yulya Artyukhina
16ce0136f3
Refactor gaps and empty shift checks (#3785)
Refactor gaps and empty shift checks:
- Increase checking gaps and empty shifts frequency
- Unify gaps and empty shift checks
2024-01-31 15:25:06 +01:00
Matias Bordese
c99788e9d2
Update schedule on-call cache on scheduled refresh tasks (#3699)
Related to https://github.com/grafana/oncall/issues/3673
Keep cache up to date on every schedule refresh task run (which should
keep cache populated every time), helping on any call using cached
information (particularly the direct paging slack dialog building).
2024-01-17 16:30:11 +00:00
Joey Orlando
f20aa75869
Fix module 'apps.schedules.tasks.notify_about_empty_shifts_in_schedule' has no attribute 'apply_async' AttributeError (#3640)
# Which issue(s) this PR fixes

We've been seeing this `AttributeError` quite frequently for quite some
time
([logs](https://ops.grafana-ops.net/explore?schemaVersion=1&panes=%7B%22oPl%22:%7B%22datasource%22:%22000000193%22,%22queries%22:%5B%7B%22refId%22:%22A%22,%22expr%22:%22%7Bcluster%3D~%5C%22prod-%28eu-west-0%7Cus-central-0%29%5C%22,%20namespace%3D%5C%22amixr-prod%5C%22%7D%20%7C%3D%20%60AttributeError%28%5C%22module%20%27apps.schedules.tasks.notify_about_empty_shifts_in_schedule%27%20has%20no%20attribute%20%27apply_async%27%5C%22%60%22,%22queryType%22:%22range%22,%22datasource%22:%7B%22type%22:%22loki%22,%22uid%22:%22000000193%22%7D,%22editorMode%22:%22code%22%7D%5D,%22range%22:%7B%22from%22:%22now-7d%22,%22to%22:%22now%22%7D%7D%7D&orgId=1))

## Checklist

- [ ] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
2024-01-10 06:22:44 -05:00
Joey Orlando
4b0bb86ce4
Notify user when their shift swap request is taken (#2992)
# What this PR does

Closes #2868

**Slack thread message**
<img width="442" alt="Screenshot 2023-09-07 at 15 47 30"
src="https://github.com/grafana/oncall/assets/9406895/f8f39341-4d18-4a43-88be-066993275fcd">

**Push notification**
Clicking on the push notification goes to the SSR detail view

<img width="423" alt="Screenshot 2023-09-07 at 15 48 59"
src="https://github.com/grafana/oncall/assets/9406895/5bb0fbf3-3e55-47e3-bf24-9cb5690dc17c">


## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
2023-09-07 14:59:54 +00:00
Vadim Stepanov
a2390a9c0c
Shift swap request push notification follow-ups (#2805)
# What this PR does

Adds SSR push notification follow-ups (similar to
https://github.com/grafana/oncall/pull/2798)

## Which issue(s) this PR fixes

https://github.com/grafana/oncall/issues/2679

## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
2023-08-16 16:01:17 +00:00
Vadim Stepanov
93b3521542
Shift swap request Slack follow-ups (#2798)
# What this PR does

Add Slack follow-up messages for shift swap requests:

<img width="377" alt="Screenshot 2023-08-15 at 20 19 49"
src="https://github.com/grafana/oncall/assets/20116910/14053838-c8f2-49f6-81cd-383d3fbc061c">

## Which issue(s) this PR fixes

https://github.com/grafana/oncall/issues/2679

## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
2023-08-16 08:38:07 +00:00
Yulya Artyukhina
0494afac85
Update schedule slack notifications (#2710)
# What this PR does

Update schedule slack notifications to use schedule final events instead
of getting events from iCal

## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
2023-08-03 12:38:01 +00:00
Joey Orlando
2576954b51
add shifts property to shift swap request response schema + finalize slack message layout (#2712)
# What this PR does

- drop `GET /api/internal/v1/shift_swaps/<id>/shifts` endpoint in favour
of adding a `shifts` property to the response schema for all shift swap
endpoints (expect `GET /api/internal/v1/shift_swaps` (ie. list all))
- Update the Slack message layout:

<img width="590" alt="Screenshot 2023-08-01 at 17 28 44"
src="https://github.com/grafana/oncall/assets/9406895/84a51614-5dd6-48ec-ae81-fef4bc32fec9">

**Note**: about the highlighted lines. This is a small issue w/ the
`ShiftSwapRequest.shifts` method. @matiasb is already helping out here 🙏

**Other stuff**
- adds some type hints related to the code I was working around with
- slightly refactor `apps.slack.utils.format_datetime_to_slack` to make
it more generic for the use case in this PR

## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
2023-08-01 14:21:02 -04:00
Joey Orlando
f77a54b518
Shift Swap Requests in Slack + improve typing for Slack django app (#2653)
# What this PR does

**Shift Swap Requests**

https://www.loom.com/share/860c3337b338412cbd2ac4024260f3e8?sid=3d91b558-b4de-4351-8b45-8a99b7302346

**Other**
- Drastically improve the typing in the `slack` Django app, and several
other models/functions that were consumed by logic within the `slack`
Django app (ex. setting `RelatedManager` type hints on various models)
https://www.loom.com/share/da6b9984519c48d59a45d3c93c08d7dc

## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
2023-07-28 15:11:38 +00:00
Vadim Stepanov
b2f4ffb98a
apps.get_model -> import (#2619)
# What this PR does

Remove
[`apps.get_model`](https://docs.djangoproject.com/en/3.2/ref/applications/#django.apps.apps.get_model)
invocations and use inline `import` statements in places where models
are imported within functions/methods to avoid circular imports.

I believe `import` statements are more appropriate for most use cases as
they allow for better static code analysis & formatting, and solve the
issue of circular imports without being unnecessarily dynamic as
`apps.get_model`. With `import` statements, it's possible to:

- Jump to model definitions in most IDEs
- Automatically sort inline imports with `isort`
- Find import errors faster/easier (most IDEs highlight broken imports)
- Have more consistency across regular & inline imports when importing
models

This PR also adds a flake8 rule to ban imports of `django.apps.apps`, so
it's harder to use `apps.get_model` by mistake (it's possible to ignore
this rule by using `# noqa: I251`). The rule is not enforced on
directories with migration files, because `apps.get_model` is often used
to get a historical state of a model, which is useful when writing
migrations ([see this SO answer for more
details](https://stackoverflow.com/a/37769213)). So `apps.get_model` is
considered OK in migrations (even necessary in some cases).

## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
2023-07-25 09:43:23 +00:00
Yulya Artyukhina
195181f571
Exclude schedules from deleted organizations from notification list (#2493)
# What this PR does
On notifying about shifts change in slack we don't check whether
organization was deleted. This PR excludes schedules from deleted
organizations from shift notification list

## Which issue(s) this PR fixes

## Checklist

- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
2023-07-11 10:32:10 +00:00
Matias Bordese
a536af95f4
Refresh final schedule after cached icals are dropped (#2004)
Make sure the final schedule is refreshed after dropping the cached ical
representations (sometimes the refresh final task was completed before
the cached ical files were refreshed).
2023-05-25 12:01:52 +00:00
Matias Bordese
017d98efad
Rework schedule ical export (#1783)
Related to #1501. Behind a feature flag, will migrate existing exports
to use the new ical export transparently.
2023-04-18 17:07:11 +00:00
Matias Bordese
04c42e2796
Matiasb/fix task refresh ical when empty value (#1401)
This should fix task error as seen in logs, trying to parse an empty
string as ical value:
```
Task apps.schedules.tasks.refresh_ical_files.refresh_ical_file[] raised unexpected: ValueError("Found no components where exactly one is required: ''")
```
2023-02-24 21:16:09 +00:00
Innokentii Konstantinov
d8365db8f5
is_icals_equal fixes (#510)
* is_icals_equal fixes

* treat None SEQUENCE as equal
2022-09-08 16:11:03 +05:00
Innokentii Konstantinov
4e8727d1a1
New ical comparision func (#480)
* New ical comparision func

* Add support for field `sequence` for custom on-call shifts

* Fix ical comparison

* New ical comparision func 2

* fix

* Revert "Add support for field `sequence` for custom on-call shifts"

This reverts commit b7b18d5a

Co-authored-by: Julia <ferril.darkdiver@gmail.com>
2022-09-06 19:12:10 +05:00
Innokentii Konstantinov
f6f29b061e Add logging 2022-09-01 16:02:53 +05:00
Matias Bordese
0e26568857 Remove demo token related code/logic 2022-06-09 09:16:10 -03:00
Michael Derynck
6b40f95033 World, meet OnCall!
Co-authored-by: Eve832 <eve.meelan@grafana.com>
    Co-authored-by: Francisco Montes de Oca <nevermind89x@gmail.com>
    Co-authored-by: Ildar Iskhakov <ildar.iskhakov@grafana.com>
    Co-authored-by: Innokentii Konstantinov <innokenty.konstantinov@grafana.com>
    Co-authored-by: Julia <ferril.darkdiver@gmail.com>
    Co-authored-by: maskin25 <kengurek@gmail.com>
    Co-authored-by: Matias Bordese <mbordese@gmail.com>
    Co-authored-by: Matvey Kukuy <motakuk@gmail.com>
    Co-authored-by: Michael Derynck <michael.derynck@grafana.com>
    Co-authored-by: Richard Hartmann <richih@richih.org>
    Co-authored-by: Robby Milo <robbymilo@fastmail.com>
    Co-authored-by: Timur Olzhabayev <timur.olzhabayev@grafana.com>
    Co-authored-by: Vadim Stepanov <vadimkerr@gmail.com>
    Co-authored-by: Yulia Shanyrova <yulia.shanyrova@grafana.com>
2022-06-03 08:09:47 -06:00