Commit graph

21 commits

Author SHA1 Message Date
Joey Orlando
152d5f74fc
feat: allow setting direct paging importance for teams (#5379)
## Which issue(s) this PR closes

https://www.loom.com/share/e1858db48e8b4fa99014a997af5e3d5e

Closes https://github.com/grafana/irm/issues/322

## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
    show up in the autogenerated release notes.

---------

Co-authored-by: Vadim Stepanov <vadimkerr@gmail.com>
2025-01-06 15:53:13 +00:00
Joey Orlando
97096c6982
fix: sanitize email HTML templates (#5108)
## Which issue(s) this PR closes

Closes https://github.com/grafana/oncall-private/issues/2760

## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
    show up in the autogenerated release notes.
2024-10-02 15:55:24 +00:00
Matias Bordese
8754f60530
Update schedule related users to use cached final representation (#5101)
Related to https://github.com/grafana/oncall/issues/4936

Cached final schedule keeps a (now - 15d, now + 6m) window
representation of a schedule (this representation always use users'
username; it will un-relate users that are not anymore associated to a
schedule).
2024-10-01 13:37:28 +00:00
Joey Orlando
b7112140d3
fix flaky test 2024-06-11 13:58:53 -04:00
Joey Orlando
49d20f1a7e
bump uwsgi to 2.0.26 + Python to 3.12.3 (#4495)
# What this PR does

- bumps `uwsgi` to latest version (`2.0.26`), which unblocks us from
bumping Python to 3.12
- bumps Python to 3.12.3
- refactor the Snyk GitHub Actions workflow to use the composable
actions for installed frontend and backend dependencies
- fixes several `AttributeError`s in our tests that went from a warning
to an error in Python 3.12 (see
https://github.com/python/cpython/issues/100690)

# Which issue(s) this PR closes

Closes #4358
Closes https://github.com/grafana/oncall/issues/4387
2024-06-10 15:33:37 -04:00
Matias Bordese
3795c836d1
Add transaction block and callbacks when triggering tasks (#3779)
Related to https://github.com/grafana/oncall/issues/3729
2024-01-31 09:26:14 -05:00
Joey Orlando
76a88bc0c1
Revert "upgrade to Python 3.12 (#3456)" and "bump uwsgi version to latest #3466" (#3483)
# What this PR does

This reverts commits 7c4b40a046 and
cdb22285db.

See https://github.com/grafana/oncall-private/pull/2361 for more
details.
2023-12-01 09:56:26 -05:00
Joey Orlando
7c4b40a046
upgrade to Python 3.12 (#3456)
# What this PR does

Upgrade to Python 3.12 + fix several invalid test assertions that lead
to test failures in the latest version of `pytest`:
```
AttributeError: 'called_once_with' is not a valid assertion. Use a spec for the mock if 'called_once_with' is meant to be an attribute.. Did you mean: 'assert_called_once_with'?
```

## Checklist

- [ ] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
2023-11-30 13:47:41 +00:00
Joey Orlando
2cbb20601e
Improve performance of GET /users and GET /teams endpoints used by add responders popup (#3241)
# What this PR does

- Improve performance of the specific `GET /users` and `GET /teams`
calls that're made by the Add Responders dropdown in the UI
- Add `GET /team/{teamId}` internal API route (needed by Grafana
Incident team for their Add Responders changes)
- Some UI improvements to the Add Responders popup (loading state +
pre-fetch users and teams when the drawer is opened)
- Re-enable django-admin only if `settings.SILK_PROFILER_ENABLED ==
True` (need to be able to log into django admin to auth to silk routes)

Closes #3231 
Closes https://github.com/grafana/oncall-private/issues/2252

## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
2023-11-03 12:40:54 -04:00
Joey Orlando
697248dc75
Add responders improvements (#3128)
# What this PR does

https://www.loom.com/share/c5e10b5ec51343d0954c6f41cfd6a5fb

## Summary of backend changes
- Add `AlertReceiveChannel.get_orgs_direct_paging_integrations` method
and `AlertReceiveChannel.is_contactable` property. These are needed to
be able to (optionally) filter down teams, in the `GET /teams` internal
API endpoint
([here](https://github.com/grafana/oncall/pull/3128/files#diff-a4bd76e557f7e11dafb28a52c1034c075028c693b3c12d702d53c07fc6f24c05R55-R63)),
to just teams that have a "contactable" Direct Paging integration
- `engine/apps/alerts/paging.py`
- update these functions to support new UX. In short `direct_paging` no
longer takes a list of `ScheduleNotifications` or an `EscalationChain`
object
  - add `user_is_oncall` helper function
- add `_construct_title` helper function. In short if no `title` is
provided, which is the case for Direct Pages originating from OnCall
(either UI or Slack), then the format is `f"{from_user.username} is
paging <team.name (if team is specified> <comma separated list of
user.usernames> to join escalation"`
- `engine/apps/api/serializers/team.py` - add
`number_of_users_currently_oncall` attribute to response schema
([code](https://github.com/grafana/oncall/pull/3128/files#diff-26af48f796c9e987a76447586dd0f92349783d6ea6a0b6039a2f0f28bd58c2ebR45-R52))
- `engine/apps/api/serializers/user.py` - add `is_currently_oncall`
attribute to response schema
([code](https://github.com/grafana/oncall/pull/3128/files#diff-6744b5544ebb120437af98a996da5ad7d48ee1139a6112c7e3904010ab98f232R157-R162))
- `engine/apps/api/views/team.py` - add support for two new optional
query params `only_include_notifiable_teams` and `include_no_team`
([code](https://github.com/grafana/oncall/pull/3128/files#diff-a4bd76e557f7e11dafb28a52c1034c075028c693b3c12d702d53c07fc6f24c05R55-R70))
- `engine/apps/api/views/user.py`
- in the `GET /users` internal API endpoint, when specifying the
`search` query param now also search on `teams__name`
([code](https://github.com/grafana/oncall/pull/3128/files#diff-30309629484ad28e6fe09816e1bd226226d652ea977b6f3b6775976c729bf4b5R223);
this is a new UX requirement)
- add support for a new optional query param, `is_currently_oncall`, to
allow filtering users based on.. whether they are currently on call or
not
([code](https://github.com/grafana/oncall/pull/3128/files#diff-30309629484ad28e6fe09816e1bd226226d652ea977b6f3b6775976c729bf4b5R272-R282))
- remove `check_availability` endpoint (no longer used with new UX; also
removed references in frontend code)
- `engine/apps/slack/scenarios/paging.py` and
`engine/apps/slack/scenarios/manage_responders.py` - update Slack
workflows to support new UX. Schedules are no longer a concept here.
When creating a new alert group via `/escalate` the user either
specifies a team and/or user(s) (they must specify at least one of the
two and validation is done here to check this). When adding responders
to an existing alert group it's simply a list of users that they can
add, no more schedules.
- add `Organization.slack_is_configured` and
`Organization.telegram_is_configured` properties. These are needed to
support [this new functionality
](https://github.com/grafana/oncall/pull/3128/files#diff-9d96504027309f2bd1e95352bac1433b09b60eb4fafb611b52a6c15ed16cbc48R271-R272)
in the `AlertReceiveChannel` model.

## Summary of frontend changes
- Refactor/rename `EscalationVariants` component to `AddResponders` +
remove `grafana-plugin/src/containers/UserWarningModal` (no longer
needed with new UX)
- Remove `grafana-plugin/src/models/user.ts` as it seemed to be a
duplicate of `grafana-plugin/src/models/user/user.types.ts`

Related to https://github.com/grafana/incident/issues/4278

- Closes #3115
- Closes #3116
- Closes #3117
- Closes #3118 
- Closes #3177 

## TODO
- [x] make frontend changes
- [x] update Slack backend functionality
- [x] update public documentation
- [x] add/update e2e tests

## Post-deploy To-dos
- [ ] update dev/ops/production Slack bots to update `/escalate` command
description (should now say "Direct page a team or user(s)")

## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
2023-10-27 12:12:07 -04:00
Joey Orlando
f77a54b518
Shift Swap Requests in Slack + improve typing for Slack django app (#2653)
# What this PR does

**Shift Swap Requests**

https://www.loom.com/share/860c3337b338412cbd2ac4024260f3e8?sid=3d91b558-b4de-4351-8b45-8a99b7302346

**Other**
- Drastically improve the typing in the `slack` Django app, and several
other models/functions that were consumed by logic within the `slack`
Django app (ex. setting `RelatedManager` type hints on various models)
https://www.loom.com/share/da6b9984519c48d59a45d3c93c08d7dc

## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
2023-07-28 15:11:38 +00:00
Vadim Stepanov
faa7099297
Direct paging: page if acked or silenced, show warning when resolved (#2639)
# What this PR does

The current implementation of the direct paging feature doesn't page
additional responders if the alert group is acknowledged, silenced, or
resolved, and doesn't show any warnings for such cases.
This PR makes so that adding responders for silenced & acknowledged
alert groups actually pages the selected user / schedule. For resolved
alert groups, a warning message will be shown both in web UI and Slack.

## Which issue(s) this PR fixes

Related to https://github.com/grafana/oncall/issues/2442

## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
2023-07-26 13:25:26 +01:00
Joey Orlando
9cc74e5b67
remove references to AlertGroup.is_archived and AlertGroup.unarchived_objects (#2524)
# What this PR does

This is a follow up to #2502 which started to remove logic to
"archiving" alert groups. This PR:
- removes all references to `AlertGroup.is_archived` and marks the
column as deprecated. We will remove it in the next release
- removes the `AlertGroup.unarchived_objects` `Manager`
- renames the `AlertGroup.all_objects` `Manager` to `AlertGroup.objects`

## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
2023-07-18 11:48:34 +00:00
Vadim Stepanov
69bafb61f1
Direct paging improvements (#2537)
# What this PR does

- Deprecates `/oncall` Slack command in favour of `/esalate` (direct
paging) + fixes a regression bug in both commands
- Unifies direct paging UX across Slack & Web UI (or at least makes an
attempt to make things more similar). Kudos to @iskhakov for all the
great work on this recently!
- A bunch of minor changes that hopefully make direct paging more usable
- TODO: documentation updates will be added in a separate PR

## Screenshots

### No issues scenario

Slack:

<img width="522" alt="Screenshot 2023-07-14 at 23 53 11"
src="https://github.com/grafana/oncall/assets/20116910/ec15a18f-d817-4177-b1f2-6b89d79bb361">


Web UI: 

<img width="1172" alt="Screenshot 2023-07-14 at 23 52 25"
src="https://github.com/grafana/oncall/assets/20116910/813f967c-2fdd-4868-9287-487dbfa7cea6">


### Not configured scenario

Slack:

<img width="519" alt="Screenshot 2023-07-14 at 23 45 22"
src="https://github.com/grafana/oncall/assets/20116910/932fa05c-81ea-42ca-be80-41b05f767d3e">

Web UI:

<img width="1172" alt="Screenshot 2023-07-14 at 23 47 31"
src="https://github.com/grafana/oncall/assets/20116910/6bcb07e4-2e50-4120-9fac-be8b0277e181">

### `/oncall` deprecation warning

<img width="521" alt="Screenshot 2023-07-17 at 10 31 56"
src="https://github.com/grafana/oncall/assets/20116910/4ff28337-1693-4af0-81d9-9eda90099c1b">


## Which issue(s) this PR fixes

https://github.com/grafana/oncall/issues/2442

## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
2023-07-17 14:21:56 +01:00
Ildar Iskhakov
0b28815d46
Unhide direct paging integration (#2483)
# What this PR does
Fixes https://github.com/grafana/oncall/issues/2442



https://github.com/grafana/oncall/assets/2262529/08bb8e5f-acc6-4f2d-9e38-717c9f37e3da





## Which issue(s) this PR fixes

## Checklist

- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
2023-07-13 13:41:31 +08:00
Joey Orlando
9dde1805aa
add mypy static type checker to backend codebase (#2151)
# What this PR does

- Adds [`mypy` static type checking](https://mypy-lang.org/) to our CI
pipeline. Currently there is still a **ton** of errors being returned by
the tool, as we'll need to fix pre-existing errors. I think we can
slowly chip away at these errors in small PRs, doing them all in one
large PR is likely very risky.
- Also, this PR starts chipping away at one of the main type errors that
we have which is accessing the `datetime` class (from the `datetime`
library) or `timedelta` function on the `django.utils.timezone` module.
Basically we should be instead accessing these two objects from the
native `datetime` module. This makes sense because the [`__all__`
attribute](https://github.com/django/django/blob/main/django/utils/timezone.py#L14-L30)
in `django.utils.timezone` does not re-export `datetime` or `timedelta`.
- splits `engine` dependencies out into `requirements.txt` and
`requirements-dev.txt`

## Checklist

- [ ] Unit, integration, and e2e (if applicable) tests updated (N/A)
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required) (N/A)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required) (N/A)
2023-06-12 12:50:33 -04:00
Matias Bordese
bc0276fb22
Keep track of direct paging schedule/importance in logs (#1269)
This will eventually allow to improve responders information in an alert
group detail page
2023-02-02 09:21:31 -03:00
Vadim Stepanov
f80271a1f4
Return alert group ID in direct paging API (#1241)
# What this PR does
Make direct paging internal API endpoint return an alert group ID.

## Which issue(s) this PR fixes
Related to https://github.com/grafana/oncall/issues/823

## Checklist

- [x] Tests updated
2023-01-30 11:48:25 +00:00
Matias Bordese
dd27b3f2c5
Add schedules support for slack direct paging (#1183)
Related to #823
2023-01-25 09:10:50 -03:00
Matias Bordese
90def88752
Add escalation chain option when creating a direct page alert group (#1143)
Also changes the default integration used when creating an alert group
for a direct page to a custom manual integration to avoid
conflicts/unexpected behaviors with existing manual alerts.
2023-01-18 12:58:26 -03:00
Matias Bordese
d3062b56fd
Draft initial logic for user/schedule paging (#1098)
Co-authored-by: Vadim Stepanov <vadimkerr@gmail.com>
2023-01-17 12:19:08 -03:00