Commit graph

22 commits

Author SHA1 Message Date
Julia Artyukhina
84411b7250
Add important version of round-robin escalation step (#5418)
# What this PR does
Adds `important` version of `Round-robin` escalation step

<img width="1090" alt="Screenshot 2025-01-20 at 11 18 54"
src="https://github.com/user-attachments/assets/add6f9e8-fc6c-40a8-a177-d727cc385651"
/>


## Which issue(s) this PR closes

Related to https://github.com/grafana/oncall/issues/1184

## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
    show up in the autogenerated release notes.
2025-01-21 16:29:36 +00:00
Yulya Artyukhina
58d73742ea
Add openAPI schema for some internal endpoints (#5037)
# What this PR does
Adds openAPI schema for following endpoints:
- /escalation_chain
- /escalation_policy
- /channel_filter
- /user_notification_policy

## Which issue(s) this PR closes

Related to https://github.com/grafana/oncall-private/issues/2457

## Checklist

- [ ] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
    show up in the autogenerated release notes.

---------

Co-authored-by: Vadim Stepanov <vadimkerr@gmail.com>
2024-10-24 09:24:36 +00:00
Matias Bordese
fa815b7ecd
Reworked declare incident escalation step (#5130)
Reworked https://github.com/grafana/oncall/pull/5047. Main update is the
switch from FK to a [M2M
relation](https://docs.google.com/document/d/1HeulqxoFShSHtInQrZNJLL5MDlHPNT50rVGaK3zZWvw/edit?disco=AAABVLjV4W8)
(which doesn't really change the original/intended behavior, besides not
needing to alter the alert group table, and it is a bit more flexible;
the extra table shouldn't introduce issues because this is used only for
tracking purposes and the information needed in the log record is
already there).

Avoid a db migration involving alert group table:

```
--
-- Create model RelatedIncident
--
CREATE TABLE `alerts_relatedincident` (`id` bigint AUTO_INCREMENT NOT NULL PRIMARY KEY, `incident_id` varchar(50) NOT NULL, `created_at` datetime(6) NOT NULL, `is_active` bool NOT NULL, `channel_filter_id` bigint NULL, `organization_id` bigint NOT NULL);
CREATE TABLE `alerts_relatedincident_attached_alert_groups` (`id` bigint AUTO_INCREMENT NOT NULL PRIMARY KEY, `relatedincident_id` bigint NOT NULL, `alertgroup_id` bigint NOT NULL);
ALTER TABLE `alerts_relatedincident` ADD CONSTRAINT `alerts_relatedincident_organization_id_incident_id_d7fc9a4f_uniq` UNIQUE (`organization_id`, `incident_id`);
ALTER TABLE `alerts_relatedincident` ADD CONSTRAINT `alerts_relatedincide_channel_filter_id_9556c836_fk_alerts_ch` FOREIGN KEY (`channel_filter_id`) REFERENCES `alerts_channelfilter` (`id`);
ALTER TABLE `alerts_relatedincident` ADD CONSTRAINT `alerts_relatedincide_organization_id_74ed6bed_fk_user_mana` FOREIGN KEY (`organization_id`) REFERENCES `user_management_organization` (`id`);
CREATE INDEX `alerts_relatedincident_incident_id_8356a799` ON `alerts_relatedincident` (`incident_id`);
ALTER TABLE `alerts_relatedincident_attached_alert_groups` ADD CONSTRAINT `alerts_relatedincident_a_relatedincident_id_alert_3d683baa_uniq` UNIQUE (`relatedincident_id`, `alertgroup_id`);
ALTER TABLE `alerts_relatedincident_attached_alert_groups` ADD CONSTRAINT `alerts_relatedincide_relatedincident_id_3e5e7a23_fk_alerts_re` FOREIGN KEY (`relatedincident_id`) REFERENCES `alerts_relatedincident` (`id`);
ALTER TABLE `alerts_relatedincident_attached_alert_groups` ADD CONSTRAINT `alerts_relatedincide_alertgroup_id_0125deca_fk_alerts_al` FOREIGN KEY (`alertgroup_id`) REFERENCES `alerts_alertgroup` (`id`);
```
2024-10-07 19:26:10 +00:00
Matias Bordese
4d9846eeb4
Clean up reverted migration (#5119)
Related to https://github.com/grafana/oncall/pull/5116

Simplifies the db migration removing the `DeclaredIncident` model + FK
setup but keeping the other changes (adding `severity` field for
escalation policy, and "Declare incident" step, which is disabled). In
this way deployments for which the original migration was run, this
won't be applied and they will be in sync with the migration status
(eventually a manual step may be needed to remove the table and FK,
which won't be used for now).
2024-10-03 16:51:40 +00:00
Matias Bordese
62ab3f1f62
Revert declared incident model related changes (#5116) 2024-10-02 21:34:20 +00:00
Yulya Artyukhina
70b7273078
Add declare incident step and model (#5047)
Related to https://github.com/grafana/oncall-private/issues/2831

## Checklist

- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
    show up in the autogenerated release notes.

---------

Co-authored-by: Matias Bordese <mbordese@gmail.com>
Co-authored-by: Dominik <dominik.broj@grafana.com>
2024-10-02 13:38:33 +00:00
Dominik Broj
5ca0d13fef
Rename notify whole Slack channel (#4577)
# What this PR does
rename "Notify whole Slack channel" escalation step into "Escalate to
all slack channel members"

## Which issue(s) this PR closes

Closes https://github.com/grafana/oncall/issues/4373

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## Checklist

- [ ] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
    show up in the autogenerated release notes.
2024-06-25 10:19:12 -04:00
Joey Orlando
a35a8949eb
cleanup orphaned CustomButton escalation policy steps (#4143)
# What this PR does

See [this
conversation](https://raintank-corp.slack.com/archives/C025VMT6SPK/p1711991400490289)
for more context.

Also removes the `EscalationPolicy.custom_button_trigger` field which
was previously marked as deprecated in #2544 and migrated
[here](https://github.com/grafana/oncall/blob/dev/engine/apps/webhooks/migrations/0008_auto_20230712_1613.py#L39-L45)

## Checklist

- [ ] Unit, integration, and e2e (if applicable) tests updated (N/A)
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
    show up in the autogenerated release notes.
2024-04-02 15:23:07 +00:00
Joey Orlando
c5cd675738
cleanup CustomButton backend code + add ngrok/express outgoing webhook e2e test (#2544)
# What this PR does

- removes unused "custom button" backend code now that we've migrated to
outgoing webhooks
- adds new e2e test for webhooks asserting that an `ngrok`/`express`
webhook handler receives the call as expected + payload is as expected
(related to https://github.com/grafana/oncall/issues/2691) - skipped for
now, the test passes locally but fails on GitHub Actions CI, seems to be
networking related
 
## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)

---------

Co-authored-by: Michael Derynck <michael.derynck@grafana.com>
2024-03-28 15:37:22 +00:00
Matias Bordese
d6467e9cb7
Add escalation step to notify all members from a team (#3908)
Based on https://github.com/grafana/oncall/pull/3477

---------

Co-authored-by: xssfox <xss@sprocketfox.io>
2024-02-20 10:02:23 -03:00
Matias Bordese
cb48842e49
Update escalation step wording (#3854)
Fixes https://github.com/grafana/oncall/issues/3828 (was debugging some
code around, simple update)
2024-02-08 15:04:35 +00:00
Vadim Stepanov
11d6d0a723
Update STEP_NOTIFY_IF_TIME step description (#2914)
# What this PR does

Make descriptions consistent for the `STEP_NOTIFY_IF_TIME` escalation
step (my [initial
assumption](https://github.com/grafana/oncall/pull/2729#discussion_r1281929984)
seems to be wrong and this can confuse users).

## Which issue(s) this PR fixes

https://github.com/grafana/support-escalations/issues/7164

## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
2023-08-30 13:24:49 +01:00
Rares Mardare
3d396670c5
Prevent conversion of escalation start/end times to UTC (#2826)
# What this PR does

Adds a boolean `convertToUTC` to the `TimeRange` component. For this use
case on escalation chains since the user inputted fields are strings
they will not be further converted to UTC and instead left as it is,
which previously resulted in setting a wrong start/end combination.

## Which issue(s) this PR fixes

https://github.com/grafana/oncall/issues/2781

## Checklist

- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
2023-08-18 13:40:36 +03:00
Ildar Iskhakov
3960e0d1dc
Remove UTC from step as it is using local time (#2824)
# What this PR does
Reverts this PR - https://github.com/grafana/oncall/pull/2729
Fixes https://github.com/grafana/support-escalations/issues/7164

## Which issue(s) this PR fixes

## Checklist

- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
2023-08-18 07:07:32 +00:00
Vadim Stepanov
cb73ddcf50
Adjust wording for Continue escalation if current time is in range (#2729)
Change wording to make sure it's clear UTC time is used for the
`Continue escalation if current time is in range` escalation step.

<img width="1249" alt="Screenshot 2023-08-02 at 14 37 22"
src="https://github.com/grafana/oncall/assets/20116910/92bf9a6f-2baa-42c4-a5c5-2bc8f1b9576e">
2023-08-02 14:59:41 +01:00
Vadim Stepanov
602ed535e3
Fix duplicate orders on routes and escalation policies (#2568)
# What this PR does

Fix duplicate `order` values for models `EscalationPolicy` and
`ChannelFilter` using the same approach as
https://github.com/grafana/oncall/pull/2278.

- Make internal API action `move_to_position` a part of
[OrderedModelViewSet](https://github.com/grafana/oncall/pull/2568/files#diff-eb62521ccbcb072d1bd2156adeadae3b5895bce6d0d54432a23db3948b0ada54R11-R34),
so all ordered model views use the same logic.
- Make public API serializers for ordered models inherit from
[OrderedModelSerializer](https://github.com/grafana/oncall/pull/2568/files#diff-d749f94af5a49adaf5074325cdfad10ddd5a52dbfd78b49582867ebb9c92fae5R6-R38),
so ordered model views are consistent with each other in public API.
- Remove `order` from plugin fronted, since it's not being used
anywhere. The frontend uses step indices & `move_to_position` action
instead.
- Make escalation snapshot use step indices instead of orders, since
orders are not guaranteed to be sequential (+fix a minor off-by-one bug)

## Which issue(s) this PR fixes

https://github.com/grafana/oncall-private/issues/1680

## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
2023-07-18 17:17:53 +00:00
Joey Orlando
cc20c9dfdd
re-enable mypy GitHub Actions CI job (#2390)
# What this PR does

```bash
❯ mypy .
Success: no issues found in 595 source files
```

- re-enable the mypy CI check
- fixes all `django-manager-missing` mypy errors
- disable all other rules currently giving mypy errors
- changing the approach here. rather than enforcing that backend
contributors fix >= 1 `mypy` error on their PR, lets simply disable all
the rules that're currently returning errors and slowly re-enable these
one at a time #2392

## Checklist

- [ ] Unit, integration, and e2e (if applicable) tests updated (N/A)
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required) (N/A)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required) (N/A)
2023-06-29 14:01:52 +00:00
Joey Orlando
75028d0427
continue addressing mypy violations (#2170)
# What this PR does

See #2173 

Also, closes #2187 . All of the new files under `type_stubs/icalendar`
were autogenerated by running:

```bash
stubgen -p icalendar -o type_stubs
```

## Checklist

- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
2023-06-27 10:23:08 +00:00
Joey Orlando
9dde1805aa
add mypy static type checker to backend codebase (#2151)
# What this PR does

- Adds [`mypy` static type checking](https://mypy-lang.org/) to our CI
pipeline. Currently there is still a **ton** of errors being returned by
the tool, as we'll need to fix pre-existing errors. I think we can
slowly chip away at these errors in small PRs, doing them all in one
large PR is likely very risky.
- Also, this PR starts chipping away at one of the main type errors that
we have which is accessing the `datetime` class (from the `datetime`
library) or `timedelta` function on the `django.utils.timezone` module.
Basically we should be instead accessing these two objects from the
native `datetime` module. This makes sense because the [`__all__`
attribute](https://github.com/django/django/blob/main/django/utils/timezone.py#L14-L30)
in `django.utils.timezone` does not re-export `datetime` or `timedelta`.
- splits `engine` dependencies out into `requirements.txt` and
`requirements-dev.txt`

## Checklist

- [ ] Unit, integration, and e2e (if applicable) tests updated (N/A)
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required) (N/A)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required) (N/A)
2023-06-12 12:50:33 -04:00
Matias Bordese
2a89374adf
Add escalation chain support for new webhooks (#1654)
Allow setting a webhook as escalation chain policy step.
2023-04-05 12:03:55 +00:00
Innokentii Konstantinov
4765c9b07c
Insight logs (#348)
* Entity events insight logs

* Insight logging

* Fix event for updating templates

* Format fixes

* Remove organization_log_type.py

* Simplify signature of chatops_insight_log

* insight logs formatting

* Add possibility to enable all insight logging via DynamicSetting

* Fixes

* Style fixes

* Add migration

* Fix migration
2022-08-24 12:04:44 +05:00
Michael Derynck
6b40f95033 World, meet OnCall!
Co-authored-by: Eve832 <eve.meelan@grafana.com>
    Co-authored-by: Francisco Montes de Oca <nevermind89x@gmail.com>
    Co-authored-by: Ildar Iskhakov <ildar.iskhakov@grafana.com>
    Co-authored-by: Innokentii Konstantinov <innokenty.konstantinov@grafana.com>
    Co-authored-by: Julia <ferril.darkdiver@gmail.com>
    Co-authored-by: maskin25 <kengurek@gmail.com>
    Co-authored-by: Matias Bordese <mbordese@gmail.com>
    Co-authored-by: Matvey Kukuy <motakuk@gmail.com>
    Co-authored-by: Michael Derynck <michael.derynck@grafana.com>
    Co-authored-by: Richard Hartmann <richih@richih.org>
    Co-authored-by: Robby Milo <robbymilo@fastmail.com>
    Co-authored-by: Timur Olzhabayev <timur.olzhabayev@grafana.com>
    Co-authored-by: Vadim Stepanov <vadimkerr@gmail.com>
    Co-authored-by: Yulia Shanyrova <yulia.shanyrova@grafana.com>
2022-06-03 08:09:47 -06:00