Commit graph

9 commits

Author SHA1 Message Date
Matias Bordese
dcae98b02a
feat: add support for mattermost chatops (#5321)
Related to https://github.com/grafana/oncall/issues/96

---------

Co-authored-by: Ravishankar <ravishankar.gnanaprakasam@gmail.com>
2025-04-21 14:23:37 -03:00
Yulya Artyukhina
7287367646
Fix typo (#5413)
# What this PR does
fix typo

## Which issue(s) this PR closes

Related to [issue link here]

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## Checklist

- [ ] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
    show up in the autogenerated release notes.
2025-01-14 11:21:52 +00:00
Yulya Artyukhina
3d4ce622cb
Add default service_name label for Alerting integrations (#5373)
# What this PR does
- The `service_name` label will be added to Grafana Alerting integration
when it is created, if it wasn't added by user.
- Adds celery task that should be started manually and will add the
`service_name` dynamic label to all existing Grafana Alerting
integrations.

## Which issue(s) this PR closes

Related to https://github.com/grafana/oncall-private/issues/2975

## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
    show up in the autogenerated release notes.

---------

Co-authored-by: Innokentii Konstantinov <innokenty.konstantinov@grafana.com>
2025-01-14 10:02:23 +00:00
Yulya Artyukhina
191814b25e
User notifications bundle (#4457)
# What this PR does
This PR adds two new models: UserNotificationBundle and
BundledNotification (proposals for naming are welcome).

`UserNotificationBundle` manages the information about last notification
time and scheduled notification task for bundled notifications. It is
unique per user + notification_channel + notification importance.

`BundledNotification` contains notification policy and alert group, that
triggered the notification. The BundledNotification instance is created
in `notify_user_task` for every notification, that should be bundled,
and is attached to UserNotificationBundle by ForeignKey connection.

How it works:
If the user was notified recently (within the last two minutes) by the
current notification channel, and this channel is bundlable,
BundledNotification instance will be created and attached to the
UserNotificationBundle instance, and `send_bundled_notification` task
will be scheduled to execute in 2 min.
In `send_bundled_notification` task we get all BundledNotification
attached to the current UserNotificationBundle instance, check if alert
groups are still active and if there is only one notification - perform
regular notification by calling `perform_notification` task, otherwise
call "notify_by_<channel>_bundle" method for the current notification
channel.

PR with method to send notification bundle by SMS -
https://github.com/grafana/oncall/pull/4624

**This feature is disabled by default by feature flag. Public docs will
be added in a separate PR with enabling this feature.**
## Which issue(s) this PR closes
related to https://github.com/grafana/oncall-private/issues/2712

## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
    show up in the autogenerated release notes.
2024-07-16 11:24:08 +00:00
Yulya Artyukhina
3c93375244
Update alert group state by backsync (#4089)
# What this PR does
Adds method to update alert group state by backsync
Related to https://github.com/grafana/oncall-private/issues/2542
Should be merged with
https://github.com/grafana/oncall-private/pull/2606

## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
    show up in the autogenerated release notes.
2024-03-27 12:37:01 +00:00
Vadim Stepanov
a727450d49
Public API: Acknowledge & Resolve actions (#3108)
# What this PR does

Makes it possible to acknowledge/unacknowledge and resolve/unresolve
alert groups via public API, and makes sure these actions are reflected
properly in the alert group timeline.

## Demo

```bash
curl --request POST \
     --header "Authorization: TOKEN" \
     http://localhost:8080/api/v1/alert_groups/IQMHLV8INB24N/resolve
```

<img width="651" alt="Screenshot 2023-10-04 at 16 05 27"
src="https://github.com/grafana/oncall/assets/20116910/d4e66868-0132-4b6b-95c7-8424fced7c0b">

## Which issue(s) this PR fixes

https://github.com/grafana/oncall/issues/3051

## Checklist

- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
2023-10-05 09:46:48 +01:00
Yulya Artyukhina
15ef692009
OnCall prometheus metrics exporter (#1605)
# What this PR does
Add OnCall prometheus metrics exporter

## Which issue(s) this PR fixes

## Checklist

- [x] Tests updated
- [ ] Documentation added
- [ ] `CHANGELOG.md` updated

---------

Co-authored-by: Joey Orlando <joey.orlando@grafana.com>
Co-authored-by: Matias Bordese <mbordese@gmail.com>
2023-05-25 18:26:13 +00:00
Innokentii Konstantinov
1f786e8d2a
Phone provider refactoring (#1713)
# What this PR does
This PR moves phone notification logic into separate object PhoneBackend
and introduces PhoneProvider interface to hide actual implementation of
external phone services provider. It should allow add new phone
providers just by implementing one class (See SimplePhoneProvider for
example).
# Why 
[Asterisk PR](https://github.com/grafana/oncall/pull/1282) showed that
our phone notification system is not flexible. However this is one of
the most frequent community questions - how to add "X" phone provider.
Also, this refactoring move us one step closer to unifying all
notification backends, since with PhoneBackend all phone notification
logic is collected in one place and independent from concrete
realisation.
# Highligts
1. PhoneBackend object - contains all phone notifications business
logic.
2. PhoneProvider - interface to  external phone services provider.
3. TwilioPhoneProvider and SimplePhoneProvider - two examples of
PhoneProvider implementation.
4. PhoneCallRecord and SMSRecord models. I introduced these models to
keep phone notification limits logic decoupled from external providers.
Existing TwilioPhoneCall and TwilioSMS objects will be migrated to the
new table to not to reset limits counter. To be able to receive status
callbacks and gather from Twilio TwilioPhoneCall and TwilioSMS still
exists, but they are linked to PhoneCallRecord and SMSRecord via fk, to
not to leat twilio logic into core code.

---------

Co-authored-by: Yulia Shanyrova <yulia.shanyrova@grafana.com>
2023-05-24 06:27:48 +00:00
Michael Derynck
6b40f95033 World, meet OnCall!
Co-authored-by: Eve832 <eve.meelan@grafana.com>
    Co-authored-by: Francisco Montes de Oca <nevermind89x@gmail.com>
    Co-authored-by: Ildar Iskhakov <ildar.iskhakov@grafana.com>
    Co-authored-by: Innokentii Konstantinov <innokenty.konstantinov@grafana.com>
    Co-authored-by: Julia <ferril.darkdiver@gmail.com>
    Co-authored-by: maskin25 <kengurek@gmail.com>
    Co-authored-by: Matias Bordese <mbordese@gmail.com>
    Co-authored-by: Matvey Kukuy <motakuk@gmail.com>
    Co-authored-by: Michael Derynck <michael.derynck@grafana.com>
    Co-authored-by: Richard Hartmann <richih@richih.org>
    Co-authored-by: Robby Milo <robbymilo@fastmail.com>
    Co-authored-by: Timur Olzhabayev <timur.olzhabayev@grafana.com>
    Co-authored-by: Vadim Stepanov <vadimkerr@gmail.com>
    Co-authored-by: Yulia Shanyrova <yulia.shanyrova@grafana.com>
2022-06-03 08:09:47 -06:00