# What this PR does
Addressing a couple of docs support escalations related to the MS teams
integration.
## Which issue(s) this PR closes
https://github.com/grafana/support-escalations/issues/13489
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
# What this PR does
update notifications wording
## Which issue(s) this PR closes
Related to https://github.com/grafana/oncall/issues/3104
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## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
# What this PR does
Adds documentation to support the Unified IRM Slack integration
## Which issue(s) this PR closes
Related to
[issue](https://github.com/grafana/technical-documentation/issues/961)
---------
Co-authored-by: Innokentii Konstantinov <innokenty.konstantinov@grafana.com>
# What this PR does
Semi-related to https://github.com/grafana/oncall-private/issues/2131
Addresses occasional task failures for
`apps.slack.tasks.update_slack_user_group_for_schedules` when trying to
update a Slack user group for a non-paid Slack account. [Slack's
documentation](https://slack.com/help/articles/212906697-Create-a-user-group)
mentions this is a paid only feature, hence the error
([logs](https://ops.grafana-ops.net/goto/-AWfsrrIR?orgId=1) from an
actual task):
```
2024-08-08 16:20:36,613 source=engine:celery worker=ForkPoolWorker-16 task_id=6bdaae94-1552-4b6d-93e2-e2fa0bae57b1 task_name=apps.slack.tasks.update_slack_user_group_for_schedules name=apps.slack.models.slack_usergroup level=WARNING Slack usergroup S06LW5GJ88Z update failed: Slack API error! Response: {'ok': False, 'error': 'paid_teams_only'}
```
Updated our docs on our Slack integration to emphasize that this feature
_only_ works for paid Slack accounts
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
# What this PR does
rename "Notify whole Slack channel" escalation step into "Escalate to
all slack channel members"
## Which issue(s) this PR closes
Closes https://github.com/grafana/oncall/issues/4373
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## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
# What this PR does
A support request came in for additional documentation on the timeouts
for the Slack chat ops integration in docs.
## Which issue(s) this PR fixes
https://github.com/grafana/support-escalations/issues/8769
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
---------
Co-authored-by: Joey Orlando <joseph.t.orlando@gmail.com>
# What this PR does
- Restructure the OnCall documentation to align with Grafana Labs
[documentation structure
guidance](https://grafana.com/docs/writers-toolkit/structure/).
- Updates documentation front matter to include all required fields.
## Which issue(s) this PR fixes
Related to issue #3700
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
---------
Signed-off-by: Jack Baldry <jack.baldry@grafana.com>
Co-authored-by: Jack Baldry <jack.baldry@grafana.com>
