# What this PR does
Addressing a couple of docs support escalations related to the MS teams
integration.
## Which issue(s) this PR closes
https://github.com/grafana/support-escalations/issues/13489
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
# What this PR does
update notifications wording
## Which issue(s) this PR closes
Related to https://github.com/grafana/oncall/issues/3104
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## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
# What this PR does
Adds documentation to support the Unified IRM Slack integration
## Which issue(s) this PR closes
Related to
[issue](https://github.com/grafana/technical-documentation/issues/961)
---------
Co-authored-by: Innokentii Konstantinov <innokenty.konstantinov@grafana.com>
# What this PR does
Semi-related to https://github.com/grafana/oncall-private/issues/2131
Addresses occasional task failures for
`apps.slack.tasks.update_slack_user_group_for_schedules` when trying to
update a Slack user group for a non-paid Slack account. [Slack's
documentation](https://slack.com/help/articles/212906697-Create-a-user-group)
mentions this is a paid only feature, hence the error
([logs](https://ops.grafana-ops.net/goto/-AWfsrrIR?orgId=1) from an
actual task):
```
2024-08-08 16:20:36,613 source=engine:celery worker=ForkPoolWorker-16 task_id=6bdaae94-1552-4b6d-93e2-e2fa0bae57b1 task_name=apps.slack.tasks.update_slack_user_group_for_schedules name=apps.slack.models.slack_usergroup level=WARNING Slack usergroup S06LW5GJ88Z update failed: Slack API error! Response: {'ok': False, 'error': 'paid_teams_only'}
```
Updated our docs on our Slack integration to emphasize that this feature
_only_ works for paid Slack accounts
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
# What this PR does
rename "Notify whole Slack channel" escalation step into "Escalate to
all slack channel members"
## Which issue(s) this PR closes
Closes https://github.com/grafana/oncall/issues/4373
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## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
# What this PR does
Adds `service_name` label to insight metrics
NOTE: It is related to [this
PR](https://github.com/grafana/oncall/pull/4227) and should be merged no
sooner than two days after the next release (current release version is
1.4.4), because we need to wait for the metrics cache to be updated for
all organizations (uses the new cache structure with `services`)
## Which issue(s) this PR closes
Related to https://github.com/grafana/oncall-private/issues/2610
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
# What this PR does
Addresses two issues:
- addresses an internal feature request ([in
Slack](https://raintank-corp.slack.com/archives/C03KS498VGV/p1713550543916289?thread_ts=1713546008.831749&cid=C03KS498VGV))
to not have a new shift swap request auto-generated if one previously
was, but than the user decided to delete that SSR
- when disconnecting the GCal integration from your user, I've seen
cases where Google will return HTTP 400 as such ([example
logs](https://ops.grafana-ops.net/goto/8vX76pBSg?orgId=1)):
```
{'error': 'invalid_token', 'error_description': 'Token expired or
revoked'}
```
I can't seem to find detailed documentation on the revoke endpoint (`GET
https://accounts.google.com/o/oauth2/revoke?token=<token>`) to try and
better understand the possible `error` values.. but I think our best bet
here is to just continue forward w/
`user.finish_google_oauth2_disconnection_flow()` (which deletes the
`GoogleOAuth2User` associated with the user and sets
`user.google_calendar_settings = None`)
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
# What this PR does
Related to
[this](https://raintank-corp.slack.com/archives/C0229FD3CE9/p1713193452179019)
internal feature request
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
---------
Co-authored-by: Matias Bordese <mbordese@gmail.com>
# What this PR does
## Which issue(s) this PR closes
Closes https://github.com/grafana/oncall-private/issues/2591
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated (N/A)
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
# What this PR does
Optimize mobile app connection layout for smaller screens and add
LinkLoginButton component
https://www.loom.com/share/1e057464bbe6428c994cf4831713d45c?sid=b5d70863-862e-4ef9-8303-a3354622f442
## Which issue(s) this PR closes
https://github.com/grafana/oncall-private/issues/2528
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] Added the relevant release notes label (see labels prefixed w/
`release:`). These labels dictate how your PR will
show up in the autogenerated release notes.
# What this PR does
A support request came in for additional documentation on the timeouts
for the Slack chat ops integration in docs.
## Which issue(s) this PR fixes
https://github.com/grafana/support-escalations/issues/8769
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
---------
Co-authored-by: Joey Orlando <joseph.t.orlando@gmail.com>
# What this PR does
## Which issue(s) this PR fixes
fixes https://github.com/grafana/oncall-mobile-app/issues/417
## Checklist
- [x] Unit, integration, and e2e (if applicable) tests updated
- [x] Documentation added (or `pr:no public docs` PR label added if not
required)
- [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
# What this PR does
- Restructure the OnCall documentation to align with Grafana Labs
[documentation structure
guidance](https://grafana.com/docs/writers-toolkit/structure/).
- Updates documentation front matter to include all required fields.
## Which issue(s) this PR fixes
Related to issue #3700
## Checklist
- [ ] Unit, integration, and e2e (if applicable) tests updated
- [ ] Documentation added (or `pr:no public docs` PR label added if not
required)
- [ ] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not
required)
---------
Signed-off-by: Jack Baldry <jack.baldry@grafana.com>
Co-authored-by: Jack Baldry <jack.baldry@grafana.com>
