diff --git a/docs/sources/escalation-chains-and-routes/_index.md b/docs/sources/escalation-chains-and-routes/_index.md index b066c52c..4ca8cd58 100644 --- a/docs/sources/escalation-chains-and-routes/_index.md +++ b/docs/sources/escalation-chains-and-routes/_index.md @@ -72,7 +72,7 @@ passes some threshold > matching the users in the Slack channel or Slack User Group with their profiles linked to their Slack accounts (ie. users > should have linked their Slack and OnCall users). In both cases, the filtered users satisfying the criteria above are > notified following their respective notification policies. - + > > However, to avoid **spamming** the Slack channel/thread, users **won't be notified** in the alert group Slack **thread** > (this is how the feature is currently implemented) but instead notify them using their **other defined** options in > their [respective policies]([url](https://grafana.com/docs/oncall/latest/notify/#configure-user-notification-policies)).