diff --git a/tools/scripts/discord_webhooks.py b/tools/scripts/discord_webhooks.py
new file mode 100644
index 00000000..e7b0eee9
--- /dev/null
+++ b/tools/scripts/discord_webhooks.py
@@ -0,0 +1,80 @@
+import json
+import requests
+
+# having setup a Discord webhook for a channel, this script will 
+# setup OnCall webhooks to send and update notifications for alert group created/updated triggers
+
+# Configuration
+ONCALL_API_BASE_URL = "https://oncall-prod-us-central-0.grafana.net/oncall"
+ONCALL_TOKEN = "<oncall API token>"
+ONCALL_WEBHOOK_PREFIX = "discord"  # prefix for webhooks naming
+DISCORD_WEBHOOK_URL = "<discord webhook URL>"
+
+NOTIFICATION_TEMPLATE = """
+{% if alert_group.state == 'acknowledged'%}:orange_circle:{% elif alert_group.state == 'resolved'%}:green_circle:{% elif alert_group.state == 'silenced'%}:white_circle:{% else %}:red_circle:{% endif %} **{{ alert_group.title }}**
+*{{ alert_group.state }}*
+{{ alert_payload.message }}
+*{{ integration.name }}*
+
+{% if event.type == 'acknowledge' %}**Acknowledged by: {{ user.username }}**{% endif %}{% if event.type == 'resolve' %}**Resolved by: {{ user.username }}**{% endif %}{% if event.type == 'silence' %}**Silenced by: {{ user.username }} (until {{ event.until }})**{% endif %}
+
+[View in Grafana OnCall]({{ alert_group.permalinks.web }})
+"""
+
+# --- Do not edit below this line ---
+
+def get_oncall_webhook(name):
+    webhook_uid = None
+    oncall_url = "{}/api/v1/webhooks/?name={}".format(ONCALL_API_BASE_URL, name)
+    oncall_api_headers = {
+        "Authorization": ONCALL_TOKEN
+    }
+    r = requests.get(oncall_url, headers=oncall_api_headers)
+    r.raise_for_status()
+    results = r.json().get("results", [])
+    if results:
+        webhook_uid = results[0]["id"]
+    return webhook_uid
+
+
+def setup_oncall_webhook(name, trigger, http_method, endpoint, additional_data=None):
+    url = "{}{}".format(DISCORD_WEBHOOK_URL, endpoint)
+    data = {"content": NOTIFICATION_TEMPLATE}
+    if additional_data is not None:
+        data.update(additional_data)
+    webhook_name = "{}-{}".format(ONCALL_WEBHOOK_PREFIX, name)
+    # check if already exists
+    webhook_uid = get_oncall_webhook(webhook_name)
+    # create webhook here/ oncall api here
+    oncall_url = "{}/api/v1/webhooks/".format(ONCALL_API_BASE_URL)
+    oncall_api_headers = {
+        "Authorization": ONCALL_TOKEN
+    }
+    oncall_http_method = "POST"
+    webhook_data = {
+        "name": webhook_name,
+        "url": url,
+        "http_method": http_method,
+        "trigger_type": trigger,
+        "forward_all": False,
+        "data": json.dumps(data),
+    }
+    if webhook_uid:
+        webhook_data["id"] = webhook_uid
+        oncall_url += webhook_uid
+        oncall_http_method = "PUT"
+    r = requests.request(
+        oncall_http_method, oncall_url, headers=oncall_api_headers, json=webhook_data
+    )
+    r.raise_for_status()
+    return r
+
+
+# setup webhook for new alert group
+endpoint = "?wait=true"
+new_ag_webhook = setup_oncall_webhook("new", "alert group created", "POST", endpoint)
+
+# setup webhook for status changes
+webhook_create_id = new_ag_webhook.json()["id"]
+update_endpoint = "/messages/{{{{ responses.{}.id }}}}".format(webhook_create_id)
+update_ag_webhook = setup_oncall_webhook("update", "status change", "PATCH", update_endpoint)
diff --git a/tools/scripts/mattermost_webhooks.py b/tools/scripts/mattermost_webhooks.py
new file mode 100644
index 00000000..67dd56f3
--- /dev/null
+++ b/tools/scripts/mattermost_webhooks.py
@@ -0,0 +1,114 @@
+import json
+import requests
+
+# this script will get the mattermost channel ID using the mattermost API and
+# setup OnCall webhooks to send and update notifications for alert group created/updated triggers
+
+# Configuration
+ONCALL_API_BASE_URL = "https://oncall-prod-us-central-0.grafana.net/oncall"
+ONCALL_TOKEN = "<oncall API token>"
+ONCALL_WEBHOOK_PREFIX = "mattermost"  # prefix for webhooks naming
+MATTERMOST_API_BASE_URL = "http://localhost:8065"
+MATTERMOST_BOT_TOKEN = "<mattermost bot user token>"
+MATTERMOST_TEAM_NAME = "testing"  # mattermost team name to which the bot belongs to
+MATTERMOST_CHANNEL_NAME = "testing"  # mattermost channel the bot user will post notifications (should be a member too)
+
+NOTIFICATION_TEMPLATE = """
+{% if alert_group.state == 'acknowledged'%}:large_orange_circle:{% elif alert_group.state == 'resolved'%}:large_green_circle:{% elif alert_group.state == 'silenced'%}:white_circle:{% else %}:red_circle:{% endif %} **{{ alert_group.title }}**
+*{{ alert_group.state }}*
+{{ alert_payload.message }}
+*{{ integration.name }}*
+
+{% if event.type == 'acknowledge' %}**Acknowledged by: {{ user.username }}**{% endif %}{% if event.type == 'resolve' %}**Resolved by: {{ user.username }}**{% endif %}{% if event.type == 'silence' %}**Silenced by: {{ user.username }} (until {{ event.until }})**{% endif %}
+
+[View in Grafana OnCall]({{ alert_group.permalinks.web }})
+"""
+
+# --- Do not edit below this line ---
+
+MATTERMOST_API_HEADERS = {
+    "Authorization": "Bearer {}".format(MATTERMOST_BOT_TOKEN),
+}
+
+def get_mattermost_channel_id():
+    url = "{}/api/v4/teams/name/{}/channels/name/{}".format(
+        MATTERMOST_API_BASE_URL, MATTERMOST_TEAM_NAME, MATTERMOST_CHANNEL_NAME
+    )
+    r = requests.get(url, headers=MATTERMOST_API_HEADERS)
+    r.raise_for_status()
+    return r.json()["id"]
+
+
+def get_oncall_webhook(name):
+    webhook_uid = None
+    oncall_url = "{}/api/v1/webhooks/?name={}".format(ONCALL_API_BASE_URL, name)
+    oncall_api_headers = {
+        "Authorization": ONCALL_TOKEN
+    }
+    r = requests.get(oncall_url, headers=oncall_api_headers)
+    r.raise_for_status()
+    results = r.json().get("results", [])
+    if results:
+        webhook_uid = results[0]["id"]
+    return webhook_uid
+
+
+def setup_oncall_webhook(name, trigger, http_method, endpoint, additional_data=None):
+    url = "{}{}".format(MATTERMOST_API_BASE_URL, endpoint)
+    headers = MATTERMOST_API_HEADERS
+    data = {"message": NOTIFICATION_TEMPLATE}
+    if additional_data is not None:
+        data.update(additional_data)
+    webhook_name = "{}-{}".format(ONCALL_WEBHOOK_PREFIX, name)
+    # check if already exists
+    webhook_uid = get_oncall_webhook(webhook_name)
+    # create webhook here/ oncall api here
+    oncall_url = "{}/api/v1/webhooks/".format(ONCALL_API_BASE_URL)
+    oncall_api_headers = {
+        "Authorization": ONCALL_TOKEN
+    }
+    oncall_http_method = "POST"
+    webhook_data = {
+        "name": webhook_name,
+        "url": url,
+        "http_method": http_method,
+        "trigger_type": trigger,
+        "forward_all": False,
+        "data": json.dumps(data),
+        "authorization_header": MATTERMOST_API_HEADERS["Authorization"],
+    }
+    if webhook_uid:
+        webhook_data["id"] = webhook_uid
+        oncall_url += webhook_uid
+        oncall_http_method = "PUT"
+    r = requests.request(
+        oncall_http_method, oncall_url, headers=oncall_api_headers, json=webhook_data
+    )
+    r.raise_for_status()
+    return r
+
+
+# get mattermost channel id from name
+channel_id = get_mattermost_channel_id()
+
+# setup webhook for new alert group
+endpoint = "/api/v4/posts"
+new_ag_webhook = setup_oncall_webhook(
+    "new", "alert group created", "POST", endpoint,
+    additional_data={
+        "channel_id": channel_id,
+        "metadata": {
+            "alert_group_id": "{{ alert_group.id }}"
+        }
+    }
+)
+
+# setup webhook for status changes
+webhook_create_id = new_ag_webhook.json()["id"]
+update_endpoint = "/api/v4/posts/{{{{ responses.{}.id }}}}".format(webhook_create_id)
+update_ag_webhook = setup_oncall_webhook(
+    "update", "status change", "PUT", update_endpoint,
+    additional_data={
+        "id": "{{{{ responses.{}.id }}}}".format(webhook_create_id),
+    }
+)
diff --git a/tools/scripts/oncall_hours_report.py b/tools/scripts/oncall_hours_report.py
new file mode 100644
index 00000000..d52ca5bc
--- /dev/null
+++ b/tools/scripts/oncall_hours_report.py
@@ -0,0 +1,81 @@
+import csv
+import requests
+from datetime import datetime, timedelta
+
+# CUSTOMIZE THE FOLLOWING VARIABLES
+START_DATE = "2023-09-01"
+END_DATE = "2023-09-30"
+# time outside this range (or during weekends) will be considered non-working hours
+WORKING_HOURS_START_TIME = timedelta(hours=0, minutes=0, seconds=0)
+WORKING_HOURS_END_TIME = timedelta(hours=23, minutes=59, seconds=59)
+
+MY_ONCALL_API_BASE_URL = "https://oncall-prod-us-central-0.grafana.net/oncall/api/v1/schedules"
+MY_ONCALL_API_KEY = "<oncall API token>"
+OUTPUT_FILE_NAME = f"oncall-report-{START_DATE}-to-{END_DATE}.csv"
+
+
+clamp = lambda t, start, end: max(start, min(end, t))
+day_delta = lambda t: t - t.replace(hour = 0, minute = 0, second = 0)
+
+
+def working_hours_between(a, b):
+    zero = timedelta(0)
+    start = WORKING_HOURS_START_TIME
+    end = WORKING_HOURS_END_TIME
+    assert(zero <= start <= end <= timedelta(1))
+    working_day = end - start
+    days = (b - a).days + 1
+    weeks = days // 7
+    # exclude weekends
+    if a.weekday()==0 and (b.weekday()==4 or b.weekday()==5):
+        extra = 5
+    else:
+        extra = (max(0, 5 - a.weekday()) + min(5, 1 + b.weekday())) % 5
+    weekdays = weeks * 5 + extra
+    total = working_day * weekdays
+    if a.weekday() < 5:
+        total -= clamp(day_delta(a) - start, zero, working_day)
+    if b.weekday() < 5:
+        total -= clamp(end - day_delta(b), zero, working_day)
+    return total
+
+
+headers = {"Authorization": MY_ONCALL_API_KEY}
+schedule_ids = [schedule["id"] for schedule in requests.get(MY_ONCALL_API_BASE_URL, headers=headers).json()["results"]]
+user_on_call_hours = {}
+
+for schedule_id in schedule_ids:
+  response = requests.get(
+    f"{MY_ONCALL_API_BASE_URL}/{schedule_id}/final_shifts?start_date={START_DATE}&end_date={END_DATE}",
+    headers=headers)
+
+  for final_shift in response.json()["results"]:
+    user_pk = final_shift["user_pk"]
+    end = datetime.fromisoformat(final_shift["shift_end"])
+    start = datetime.fromisoformat(final_shift["shift_start"])
+    shift_time_in_seconds = (end - start).total_seconds()
+    shift_time_in_hours = shift_time_in_seconds / (60 * 60)
+    working_hours_time = working_hours_between(start, end)
+    working_hours_time_in_hours = working_hours_time.total_seconds() / (60 * 60)
+
+    if user_pk in user_on_call_hours:
+      user_on_call_hours[user_pk]["hours_on_call"] += shift_time_in_hours
+      user_on_call_hours[user_pk]["working_hours_time"] += working_hours_time_in_hours
+    else:
+      user_on_call_hours[user_pk] = {
+        "email": final_shift["user_email"],
+        "hours_on_call": shift_time_in_hours,
+        "working_hours_time": working_hours_time_in_hours,
+      }
+
+with open(OUTPUT_FILE_NAME, "w") as fp:
+  csv_writer = csv.DictWriter(fp, ["user_pk", "user_email", "hours_on_call", "non_working_hours_on_call"])
+  csv_writer.writeheader()
+
+  for user_pk, user_info in user_on_call_hours.items():
+    csv_writer.writerow({
+        "user_pk": user_pk,
+        "user_email": user_info["email"],
+        "hours_on_call": user_info["hours_on_call"],
+        "non_working_hours_on_call": user_info["hours_on_call"] - user_info["working_hours_time"],
+    })
diff --git a/tools/scripts/oncall_reports.py b/tools/scripts/oncall_reports.py
new file mode 100644
index 00000000..1c908ce8
--- /dev/null
+++ b/tools/scripts/oncall_reports.py
@@ -0,0 +1,232 @@
+# requires requests (pip install requests)
+
+# This script will output 3 .csv files:
+#   - oncall.escalation_chains.csv: escalation chains names and their respective serialized steps
+#   - oncall.orphaned_schedules.csv: schedules ID and name for schedules not linked to any escalation chain
+#   - oncall.users.csv: users information in the speficied period
+#       (team, notification policies, hours on-call, # acknowledged, # resolved)
+
+# You can run it like this:
+#    $ ONCALL_API_TOKEN=<api-token> DAYS=7 python oncall.reports.py
+
+import csv
+import os
+
+from datetime import datetime, timedelta, timezone
+
+import requests
+
+ONCALL_API_BASE_URL = os.environ.get(
+    "ONCALL_API_BASE_URL",
+    "https://oncall-prod-us-central-0.grafana.net/oncall",
+)
+ONCALL_API_TOKEN = os.environ.get("ONCALL_API_TOKEN")
+
+# number of days to consider (default: last 30 days)
+NUM_LAST_DAYS = int(os.environ.get("DAYS", 30))
+
+# output CSV filenames with the data
+ESCALATION_CHAINS_OUTPUT_FILE_NAME = "oncall.escalation_chains.csv"
+ORPHANED_SCHEDULES_OUTPUT_FILE_NAME = "oncall.orphaned_schedules.csv"
+USERS_OUTPUT_FILE_NAME = "oncall.users.csv"
+
+
+headers = {
+    "Authorization": ONCALL_API_TOKEN,
+}
+
+users = {}
+teams = {}
+escalation_chains = {}
+schedules = {}
+
+end_date = datetime.now(timezone.utc).replace(hour=0, minute=0, microsecond=0)
+start_date = end_date - timedelta(days=NUM_LAST_DAYS)
+hours_field_name = "hours_on_call_last_{}d".format(NUM_LAST_DAYS)
+
+def _serialize_step(p):
+    step = p["type"]
+    if step == "wait":
+        step = "{}({})".format(p["type"], p["duration"])
+    elif step == "trigger_webhook":
+        step = "{}({})".format(p["type"], p["action_to_trigger"])
+    elif step ==  "notify_user_group":
+        step = "{}({})".format(p["type"], p["group_to_notify"])
+    elif step == "notify_persons":
+        step = "{}({})".format(
+            p["type"],
+            ','.join(users[u_id]["username"] for u_id in p["persons_to_notify"]) if p["persons_to_notify"] else '',
+        )
+    elif step == "notify_on_call_from_schedule":
+        schedule_id = p["notify_on_call_from_schedule"]
+        step = "{}({})".format(
+            p["type"],
+            schedules.get(schedule_id, "missing") if schedule_id else '',
+        )
+    elif step == "notify_if_time_from_to":
+        step = "{}({}-{})".format(p["type"], p["notify_if_time_from"], p["notify_if_time_to"])
+    return step
+
+# fetch teams
+# GET {{API_URL}}/api/v1/teams/
+
+print("Fetching teams data...")
+url = ONCALL_API_BASE_URL + "/api/v1/teams/"
+r = requests.get(url, params={"perpage": 100}, headers=headers)  # TODO: handle pagination
+r.raise_for_status()
+results = r.json().get("results")
+for t in results:
+    teams[t["id"]] = t["name"]
+
+
+# fetch users (TODO: handle pagination)
+# https://grafana.com/docs/grafana-cloud/alerting-and-irm/oncall/oncall-api-reference/users/#list-users
+# GET {{API_URL}}/api/v1/users/
+
+print("Fetching users data...")
+page = 1
+while True:
+    url = ONCALL_API_BASE_URL + "/api/v1/users/"
+    r = requests.get(url, params={"page": page}, headers=headers)
+    r.raise_for_status()
+    response_data = r.json()
+    results = response_data.get("results")
+    for u in results:
+        users[u["id"]] = {
+            "username": u["username"],
+            "email": u["email"],
+            "teams": ",".join([teams[t] for t in u["teams"]]),
+            "acknowledged_count": 0,
+            "resolved_count": 0,
+            hours_field_name: 0,
+        }
+    page += 1
+    total_pages = int(response_data.get("total_pages"))
+    if page > total_pages:
+        break
+
+# fetch policies
+# https://grafana.com/docs/grafana-cloud/alerting-and-irm/oncall/oncall-api-reference/personal_notification_rules/#list-personal-notification-rules
+# {{API_URL}}/api/v1/personal_notification_rules/ ?user_id= & important=
+
+print("Fetching users notification policies...")
+url = ONCALL_API_BASE_URL + "/api/v1/personal_notification_rules/"
+for u in users:
+    for important in ("true", "false"):
+        r = requests.get(url, params={"user_id": u, "important": important}, headers=headers)
+        r.raise_for_status()
+        results = r.json().get("results")
+        policy = ",".join(_serialize_step(p) for p in results)
+        key = "important" if important == "true" else "default"
+        users[u][key] = policy
+
+
+# get on-call schedule time
+# https://grafana.com/docs/grafana-cloud/alerting-and-irm/oncall/oncall-api-reference/schedules/#export-a-schedules-final-shifts
+
+print("Fetching schedules/shifts data...")
+url = ONCALL_API_BASE_URL + "/api/v1/schedules"
+r = requests.get(url, headers=headers)
+r.raise_for_status()
+results = r.json().get("results")
+for schedule in results:
+    schedules[schedule["id"]] = schedule["name"]
+    schedule_id = schedule["id"]
+    url = ONCALL_API_BASE_URL + "/api/v1/schedules/{}/final_shifts".format(schedule_id)
+    params = {
+        "start_date": start_date.strftime("%Y-%m-%d"),
+        "end_date": end_date.strftime("%Y-%m-%d"),
+    }
+    r = requests.get(url, params=params, headers=headers)
+    r.raise_for_status()
+    shifts = r.json().get("results")
+    for final_shift in shifts:
+        user_pk = final_shift["user_pk"]
+        end = datetime.fromisoformat(final_shift["shift_end"].replace('Z', '+00:00'))
+        start = datetime.fromisoformat(final_shift["shift_start"].replace('Z', '+00:00'))
+        shift_time_in_seconds = (end - start).total_seconds()
+        shift_time_in_hours = shift_time_in_seconds / (60 * 60)
+        on_call_hours = users.get(user_pk, {}).get(hours_field_name, 0)
+        users[user_pk][hours_field_name] = on_call_hours + shift_time_in_hours
+
+
+# fetch alert groups
+# https://grafana.com/docs/grafana-cloud/alerting-and-irm/oncall/oncall-api-reference/alertgroups/#list-alert-groups
+# GET {{API_URL}}/api/v1/alert_groups/
+
+print("Fetching alert groups data...")
+page = 1
+in_range = True
+while in_range:
+    url = ONCALL_API_BASE_URL + "/api/v1/alert_groups"
+    r = requests.get(url, params={"page": page}, headers=headers)
+    r.raise_for_status()
+    results = r.json().get("results")
+    for ag in results:
+        created_at = datetime.fromisoformat(ag["created_at"].replace('Z', '+00:00'))
+        if created_at < start_date:
+            in_range = False
+            break
+        ack_by = ag["acknowledged_by"]
+        resolved_by = ag["resolved_by"]
+        if ack_by:
+            users[ack_by]["acknowledged_count"] += 1
+        if resolved_by:
+            users[resolved_by]["resolved_count"] += 1
+    page += 1
+
+
+# fetch escalation chains
+# https://grafana.com/docs/grafana-cloud/alerting-and-irm/oncall/oncall-api-reference/escalation_chains/#list-escalation-chains
+# GET {{API_URL}}/api/v1/escalation_chains/
+
+print("Fetching escalation chains data...")
+url = ONCALL_API_BASE_URL + "/api/v1/escalation_chains/"
+r = requests.get(url, params={"perpage": 100}, headers=headers)
+r.raise_for_status()
+results = r.json().get("results")
+orphaned_schedules = set(schedules.keys())
+for chain in results:
+    chain_id = chain["id"]
+    # fetch policies for escalation chain
+    # https://grafana.com/docs/grafana-cloud/alerting-and-irm/oncall/oncall-api-reference/escalation_policies/#list-escalation-policies
+    # GET {{API_URL}}/api/v1/escalation_policies/
+    url = ONCALL_API_BASE_URL + "/api/v1/escalation_policies/"
+    r = requests.get(url, params={"escalation_chain_id": chain_id}, headers=headers)
+    r.raise_for_status()
+    results = r.json().get("results")
+    steps = ",".join(_serialize_step(p) for p in results)
+    escalation_chains[chain_id] = {"name": chain["name"], "steps": steps}
+    notify_schedules = [s for s in results if s["type"] == "notify_on_call _from_schedule"]
+    for s in notify_schedules:
+        # remove schedule from potential orphaned schedules
+        schedule_id = s["notify_on_call _from_schedule"]
+        orphaned_schedules.remove(schedule_id)
+
+
+# write orphaned schedules report
+with open(ORPHANED_SCHEDULES_OUTPUT_FILE_NAME, "w") as fp:
+    fieldnames = ["schedule_id", "name"]
+    csv_writer = csv.DictWriter(fp, fieldnames)
+    csv_writer.writeheader()
+    for s_id in orphaned_schedules:
+        row = {"schedule_id": s_id, "name": schedules[s_id]}
+        csv_writer.writerow(row)
+
+
+# write escalation chains report
+with open(ESCALATION_CHAINS_OUTPUT_FILE_NAME, "w") as fp:
+    fieldnames = ["name", "steps"]
+    csv_writer = csv.DictWriter(fp, fieldnames)
+    csv_writer.writeheader()
+    for chain_info in escalation_chains.values():
+        csv_writer.writerow(chain_info)
+
+
+# write users report
+with open(USERS_OUTPUT_FILE_NAME, "w") as fp:
+    fieldnames = ["username", "email", "teams", "important", "default", hours_field_name, "acknowledged_count", "resolved_count"]
+    csv_writer = csv.DictWriter(fp, fieldnames)
+    csv_writer.writeheader()
+    for user_info in users.values():
+        csv_writer.writerow(user_info)
diff --git a/tools/scripts/readme.md b/tools/scripts/readme.md
new file mode 100644
index 00000000..a2696097
--- /dev/null
+++ b/tools/scripts/readme.md
@@ -0,0 +1,19 @@
+# Sample scripts using public API
+
+- [oncall_hours_reports.py](oncall_hours_reports.py)  
+Generate per-user on-call hours report
+
+- [oncall_reports.py](oncall_reports.py)  
+Generate CSV user reports using public API
+
+- [shift_shifts.py](shift_shifts.py)  
+Shift schedule shifts by a given delta
+
+- [mattermost_webhooks.py](mattermost_webhooks.py)  
+Setup Mattermost webhooks for alert group notifications
+
+- [discord_webhooks.py](discord_webhooks.py)  
+Setup Discord webhooks for alert group notifications
+
+- [swap_requests_workday.py](swap_requests_workday.py)  
+Create shift swap requests using Workday absences information
diff --git a/tools/scripts/shift_shifts.py b/tools/scripts/shift_shifts.py
new file mode 100644
index 00000000..c3705bae
--- /dev/null
+++ b/tools/scripts/shift_shifts.py
@@ -0,0 +1,51 @@
+# requires: requests
+
+import requests
+from datetime import datetime, timedelta
+
+HOURS_DELTA = -1  # delta in hours to shift rotations
+ONCALL_API_BASE_URL = "https://oncall-prod-us-central-0.grafana.net/oncall"
+ONCALL_API_TOKEN = "<oncall API token>"
+# update only a specific schedule, by id (e.g. "SVVGWD8W1Q38A")
+# if set to None, will update all your schedules
+SCHEDULE_ID = None
+
+headers = {
+    "Authorization": ONCALL_API_TOKEN,
+}
+
+if SCHEDULE_ID is not None:
+    # filter schedule shifts
+    url = f"{ONCALL_API_BASE_URL}/api/v1/on_call_shifts/?schedule_id={SCHEDULE_ID}"
+else:
+    # assuming there is up to 100 shifts only (max page size)
+    url = f"{ONCALL_API_BASE_URL}/api/v1/on_call_shifts/?perpage=100"
+
+# note: overrides are not included
+r = requests.get(url, headers=headers)
+if not r.ok:
+    raise Exception(r.status_code)
+
+now = datetime.utcnow()
+shift_delta = timedelta(hours=HOURS_DELTA)
+shifts = r.json()["results"]
+for shift in shifts:
+    # get shift information
+    shift_id = shift["id"]
+    shift_start = datetime.strptime(shift["start"], "%Y-%m-%dT%H:%M:%S")
+    until = shift.get("until")
+    if until is not None:
+        until = datetime.strptime(shift["start"], "%Y-%m-%dT%H:%M:%S")
+        if until < now:
+            # skip finished rotation
+            continue
+    # update shift start by delta
+    updated_start = shift_start + shift_delta
+    update_data = {"start": updated_start.isoformat()}
+    shift_url = f"{ONCALL_API_BASE_URL}/api/v1/on_call_shifts/{shift_id}"
+    r = requests.put(shift_url, json=update_data, headers=headers)
+    if not r.ok:
+        print(f"Failed to update shift {shift_id}")
+    else:
+        print(f"Shift {shift_id} updated")
+  
\ No newline at end of file
diff --git a/tools/scripts/swap_requests_workday.py b/tools/scripts/swap_requests_workday.py
new file mode 100644
index 00000000..6edf413d
--- /dev/null
+++ b/tools/scripts/swap_requests_workday.py
@@ -0,0 +1,104 @@
+# pip install openpyxl pytz requests
+
+# ONCALL_API_TOKEN="<YOUR-TOKEN>" python swap_requests_workday.py -u <USER_ID> -s <SCHEDULE_ID> <workday-exported-file.xlsx> -t <TIMEZONE>
+# e.g. ONCALL_API_TOKEN="the-token" python swap_requests_workday.py -u UCGEIXI1MR1NZ -s SF1R2ZQZKJNLK workday.xlsx -t "America/Montevideo" -d
+
+# TODO: handle specific events (public holidays, vacation, sick leave, etc)
+
+import argparse
+import datetime
+import os
+
+import openpyxl
+import pytz
+import requests
+
+
+ONCALL_API_TOKEN = os.environ.get("ONCALL_API_TOKEN", "")
+ONCALL_API_BASE_URL = os.environ.get(
+    "ONCALL_API_BASE_URL", "# https://oncall-prod-us-central-0.grafana.net/oncall"
+)
+
+parser = argparse.ArgumentParser(
+    description="Create shift swap requests from a Workday absences exported file"
+)
+parser.add_argument("-d", "--dry-run", action="store_true", help="Dry run")
+parser.add_argument("-u", "--user", required=True, help="User ID, swap beneficiary")
+parser.add_argument("-s", "--schedule", required=True, help="Schedule ID")
+parser.add_argument(
+    "-t", "--timezone", required=False, default="UTC", help="User timezone"
+)
+parser.add_argument("filename", help="Workday export (.xlsx)")
+
+# Read arguments from command line
+args = parser.parse_args()
+
+try:
+    tz = pytz.timezone(args.timezone)
+except pytz.UnknownTimeZoneError:
+    raise
+
+# shift swaps API
+path = "/api/v1/shift_swaps/"
+url = ONCALL_API_BASE_URL + path
+# required auth
+headers = {
+    "Authorization": ONCALL_API_TOKEN,
+}
+
+now = datetime.datetime.now(datetime.timezone.utc)
+excel = openpyxl.load_workbook(args.filename)
+sheet = excel.active
+for r in list(sheet.rows)[2:]:
+    starting_datetime, _, absence_type, duration, unit, comment, status, _ = [
+        cell.value for cell in r
+    ]
+
+    starting_datetime = tz.localize(starting_datetime).astimezone(pytz.UTC)
+    if starting_datetime <= now:
+        # ignore past absences
+        continue
+
+    if duration <= 0:
+        # ignore corrections
+        continue
+
+    if status != "Approved":
+        # only consider approved requests
+        continue
+
+    # check request already exists
+    params = {
+        "schedule_id": args.schedule,
+        "beneficiary": args.user,
+        "starting_after": starting_datetime.strftime("%Y-%m-%dT%H:%M:%S.%fZ"),
+    }
+    r = requests.get(url, params=params, headers=headers)
+    r.raise_for_status()
+    results = r.json().get("results")
+    if results and results[0]["swap_start"] == params["starting_after"]:
+        print("Swap request already exists for {}".format(params["starting_after"]))
+        continue
+
+    # assert unit == "Days"
+    ending_datetime = starting_datetime + datetime.timedelta(hours=24 * duration)
+    description = "{}: {}".format(absence_type, comment or "I will be off")
+    # create swap request
+    data = {
+        "schedule": args.schedule,
+        "swap_start": starting_datetime.strftime("%Y-%m-%dT%H:%M:%S.%fZ"),
+        "swap_end": ending_datetime.strftime("%Y-%m-%dT%H:%M:%S.%fZ"),
+        "description": description,
+        "beneficiary": args.user,
+    }
+    if args.dry_run:
+        print("Swap request payload would be:")
+        print(data)
+    else:
+        r = requests.post(url, json=data, headers=headers)
+        r.raise_for_status()
+        print(
+            "Swap request created for {} ({})".format(
+                params["starting_after"], absence_type
+            )
+        )