diff --git a/grafana-plugin/src/components/NonExistentUserName/NonExistentUserName.tsx b/grafana-plugin/src/components/NonExistentUserName/NonExistentUserName.tsx
new file mode 100644
index 00000000..6435f20d
--- /dev/null
+++ b/grafana-plugin/src/components/NonExistentUserName/NonExistentUserName.tsx
@@ -0,0 +1,19 @@
+import React, { ComponentProps, FC } from 'react';
+
+import { HorizontalGroup, Icon, Tooltip } from '@grafana/ui';
+
+interface NonExistentUserNameProps {
+  justify?: ComponentProps<typeof HorizontalGroup>['justify'];
+  userName?: string;
+}
+
+const NonExistentUserName: FC<NonExistentUserNameProps> = ({ justify = 'space-between', userName }) => (
+  <HorizontalGroup justify={justify}>
+    <span>Missing user</span>
+    <Tooltip content={`${userName || 'User'} } is not found or doesn't have permission to participate in the rotation`}>
+      <Icon name="exclamation-triangle" />
+    </Tooltip>
+  </HorizontalGroup>
+);
+
+export default NonExistentUserName;
diff --git a/grafana-plugin/src/containers/RotationForm/parts/UserItem.tsx b/grafana-plugin/src/containers/RotationForm/parts/UserItem.tsx
index f1972e84..7818de5f 100644
--- a/grafana-plugin/src/containers/RotationForm/parts/UserItem.tsx
+++ b/grafana-plugin/src/containers/RotationForm/parts/UserItem.tsx
@@ -6,6 +6,7 @@ import cn from 'classnames/bind';
 import dayjs from 'dayjs';
 import { COLORS } from 'styles/utils.styles';
 
+import NonExistentUserName from 'components/NonExistentUserName/NonExistentUserName';
 import { Text } from 'components/Text/Text';
 import { WorkingHours } from 'components/WorkingHours/WorkingHours';
 import { ApiSchemas } from 'network/oncall-api/api.types';
@@ -30,18 +31,17 @@ export const UserItem = ({ pk, shiftColor, shiftStart, shiftEnd }: UserItemProps
 
   useEffect(() => {
     if (!userStore.items[pk]) {
-      userStore.fetchItemById({ userPk: pk, skipIfAlreadyPending: true });
+      userStore.fetchItemById({ userPk: pk, skipIfAlreadyPending: true, skipErrorHandling: true });
     }
   }, []);
 
   const name = userStore.items[pk]?.username;
-  const desc = userStore.items[pk]?.timezone;
-  const workingHours = userStore.items[pk]?.working_hours;
   const timezone = userStore.items[pk]?.timezone;
+  const workingHours = userStore.items[pk]?.working_hours;
   const duration = dayjs(shiftEnd).diff(dayjs(shiftStart), 'seconds');
 
-  return (
-    <div className={cx('user-item')} style={{ backgroundColor: shiftColor, width: '100%' }}>
+  const slotContent = name ? (
+    <>
       {duration <= WEEK_IN_SECONDS && (
         <WorkingHours
           timezone={timezone}
@@ -52,8 +52,18 @@ export const UserItem = ({ pk, shiftColor, shiftStart, shiftEnd }: UserItemProps
         />
       )}
       <div className={cx('user-title')}>
-        <Text strong>{name}</Text> <Text className={styles.gray}>({desc})</Text>
+        <Text strong>{name}</Text> <Text className={styles.gray}>({timezone})</Text>
       </div>
+    </>
+  ) : (
+    <div className={cx('user-title')}>
+      <NonExistentUserName justify="flex-start" />
+    </div>
+  );
+
+  return (
+    <div className={cx('user-item')} style={{ backgroundColor: shiftColor, width: '100%' }}>
+      {slotContent}
     </div>
   );
 };
diff --git a/grafana-plugin/src/containers/ScheduleSlot/ScheduleSlot.module.css b/grafana-plugin/src/containers/ScheduleSlot/ScheduleSlot.module.css
index 7369f56c..6243b495 100644
--- a/grafana-plugin/src/containers/ScheduleSlot/ScheduleSlot.module.css
+++ b/grafana-plugin/src/containers/ScheduleSlot/ScheduleSlot.module.css
@@ -56,9 +56,8 @@
   z-index: 1;
   color: #fff;
   font-size: 12px;
+  width: 100%;
   font-weight: 500;
-  pointer-events: none;
-  position: absolute;
   white-space: nowrap;
 }
 
diff --git a/grafana-plugin/src/containers/ScheduleSlot/ScheduleSlot.tsx b/grafana-plugin/src/containers/ScheduleSlot/ScheduleSlot.tsx
index 43cffa8a..e5b62775 100644
--- a/grafana-plugin/src/containers/ScheduleSlot/ScheduleSlot.tsx
+++ b/grafana-plugin/src/containers/ScheduleSlot/ScheduleSlot.tsx
@@ -6,6 +6,8 @@ import dayjs from 'dayjs';
 import { observer } from 'mobx-react';
 
 import { Avatar } from 'components/Avatar/Avatar';
+import NonExistentUserName from 'components/NonExistentUserName/NonExistentUserName';
+import { RenderConditionally } from 'components/RenderConditionally/RenderConditionally';
 import { ScheduleFiltersType } from 'components/ScheduleFilters/ScheduleFilters.types';
 import { Text } from 'components/Text/Text';
 import { WorkingHours } from 'components/WorkingHours/WorkingHours';
@@ -59,7 +61,7 @@ export const ScheduleSlot: FC<ScheduleSlotProps> = observer((props) => {
 
   const currentMoment = useMemo(() => dayjs(), []);
 
-  const renderEvent = (event): React.ReactElement | React.ReactElement[] => {
+  const renderEvent = (event: Event): React.ReactElement | React.ReactElement[] => {
     if (event.shiftSwapId) {
       return <ShiftSwapEvent currentMoment={currentMoment} event={event} />;
     }
@@ -74,12 +76,31 @@ export const ScheduleSlot: FC<ScheduleSlotProps> = observer((props) => {
 
     if (event.is_empty) {
       return (
-        <div
-          className={cx('root')}
-          style={{
-            backgroundColor: color,
-          }}
-        />
+        <RenderConditionally
+          shouldRender={event.missing_users.length > 0}
+          backupChildren={
+            <div
+              className={cx('root')}
+              style={{
+                backgroundColor: color,
+              }}
+            />
+          }
+        >
+          {event.missing_users.map((name) => (
+            <div
+              key={name}
+              className={cx('root')}
+              style={{
+                backgroundColor: color,
+              }}
+            >
+              <div className={cx('title')}>
+                <NonExistentUserName userName={name} />
+              </div>
+            </div>
+          ))}
+        </RenderConditionally>
       );
     }
 
diff --git a/grafana-plugin/src/models/schedule/schedule.ts b/grafana-plugin/src/models/schedule/schedule.ts
index 1beaa0b4..ded9afaa 100644
--- a/grafana-plugin/src/models/schedule/schedule.ts
+++ b/grafana-plugin/src/models/schedule/schedule.ts
@@ -522,7 +522,7 @@ export class ScheduleStore extends BaseStore {
           ...this.events[scheduleId],
           [type]: {
             ...this.events[scheduleId]?.[type],
-            [fromString]: layers ? layers : shifts,
+            [fromString]: layers || shifts,
           },
         },
       };
diff --git a/grafana-plugin/src/models/schedule/schedule.types.ts b/grafana-plugin/src/models/schedule/schedule.types.ts
index 3d282894..902d7c1e 100644
--- a/grafana-plugin/src/models/schedule/schedule.types.ts
+++ b/grafana-plugin/src/models/schedule/schedule.types.ts
@@ -92,7 +92,7 @@ export interface Event {
   end: string;
   is_empty: boolean;
   is_gap: boolean;
-  missing_users: Array<{ display_name: ApiSchemas['User']['username']; pk: ApiSchemas['User']['pk'] }>;
+  missing_users: Array<ApiSchemas['User']['username']>;
   priority_level: number;
   shift: Pick<Shift, 'name' | 'type'> & { pk: string };
   source: string;