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update escalation instruction

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alyssa wada 2022-06-29 11:28:32 -06:00
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docs/sources/chat-options/configure-teams.md
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@ -54,11 +54,11 @@ To be notified of Grafana OnCall alerts via MS Teams:
1. In the **User Info** tab, edit or configure notification steps by clicking **+Add Notification step**
1. Select **Notify by** in the first dropdown and select **Microsoft Teams** in the second dropdown to receive alert notifications in Teams.
### Configure Escalation Chains with Microsoft Teams notifications
Once your MS Teams integration is configured you can configure Escalation Chains to automatically send alerts from Grafana OnCall to MS Teams channels.
### Configure escalation chains to post to Microsoft Teams channels
Once your MS Teams integration is configured you can add an escalation step at the integration level to automatically send alerts from a specific integration to a channel in MS Teams.
To automatically send alerts from an integration to MS Teams channels:
To automatically send alerts to MS Teams channels:
1. Navigate to the **Escalation Chains** tab in Grafana OnCall, select an existing escalation chain or click **+New escalation chain**.
1. Click the dropdown for **Add escalation step**.
1. Enable **Post to Microsoft Teams channel** by selecting a connected channel from the dropdown.
1. Navigate to the **Integrations** tab in Grafana OnCall, select an existing integration or click **+New integration for receiving alerts**.
1. From the integrations settings, navigate to the escalation chain panel.
1. Enable **Post to Microsoft Teams channel** by selecting a channel to connect from the dropdown.