- Follow these steps to create and connect to a dedicated OnCall channel.
-
-
-
-
- If you already have a dedicated channel to use with OnCall, you can use the following activation code:{' '}
- {verificationCode}
-
- {
- openNotification('Verification code copied');
- }}
- >
-
-
+
+
+
+
+ If you already have a private channel to work with OnCall, use the following activation code:
+
+
+ {
+ openNotification('Code is copied');
+ }}
+ >
+
+
+ Setup new channel.
+
+ 1. Open Telegram, create a new Private Channel and enable{' '}
+ Sign Messages in settings.
-
-
-
- 1. Create a New Channel, and set it to Private.
-
-
-
-
- 2. In Manage Channel, make sure Sign messages is enabled.
+
+ 2. Create a new Discussion group . This group handles alert actions and comments.{' '}
-
-
-
- 3. Create a new discussion group. This group handles alert actions and comments.
-
-
-
-
- 4. Add the discussion group to the channel. In Manage Channel, click Discussion to find and add
- the new group.
+
+ 3. Connect the discussion group with the channel. In Manage Channel , click{' '}
+ Discussion to find and add your group.{' '}
-
-
-
-
- 5. Click{' '}
-
- {botLink}
- {' '}
- to add the OnCall bot to your contacts. Add the bot to your channel as an Admin. Allow it to{' '}
- Post Messages.
+
+ 4. Go to {botLink} to add the OnCall bot to your contacts. Then add the bot to your
+ channel as an Admin and allow it to Post Messages .
-
-
-
- 6. Add the bot to the discussion group.
-
-
-
-
- 7. Send the verification code, {verificationCode}
-
- {
- openNotification('Verification code copied');
- }}
- >
-
- {' '}
- , to the channel and wait for the confirmation message.
+ 5. Add the bot to the discussion group.
+
+ 6. Send this verification code to the channel and wait for the confirmation message:
+
+ {
+ openNotification('Code is copied');
+ }}
+ >
+
-
-
-
- 8. Make sure users connect their Telegram accounts in their OnCall user profile.
-
-
-
- 9. Done! Now you can manage alerts in your Telegram workspace.
-
-
-
-
- Each alert group notification is assigned a dedicated discussion. Users can perform notification actions
- (acknowledge, resolve, silence) and discuss alerts in the comments section of the discussions.
-
- 
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+