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Escalate deprecation messages (#4811)

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# What this PR does
Add two deprecations messages for /escalate command
1. If integration is not yet upgraded to Grafana IRM Slack integration -
just ephemeral message asking to upgrade
2. If integration is already upgraded - deprecation message, command
will not work, but ask to use /grafana-irm escalate
This commit is contained in:
Innokentii Konstantinov 2024-08-15 16:34:33 +08:00 • committed by GitHub
parent eb777f5415
commit 27c741213f
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1 changed files with 34 additions and 1 deletions
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35
engine/apps/slack/scenarios/paging.py
View file

@ -1,6 +1,8 @@
import enum
import json
import logging
import typing
from urllib.parse import urljoin
from uuid import uuid4
from django.conf import settings
@ -13,7 +15,7 @@ from apps.api.permissions import RBACPermission, user_is_authorized
from apps.schedules.ical_utils import get_cached_oncall_users_for_multiple_schedules
from apps.slack.chatops_proxy_routing import make_private_metadata, make_value
from apps.slack.constants import DIVIDER, PRIVATE_METADATA_MAX_LENGTH
from apps.slack.errors import SlackAPIChannelNotFoundError
from apps.slack.errors import SlackAPIChannelNotFoundError, SlackAPIError
from apps.slack.scenarios import scenario_step
from apps.slack.slash_command import SlashCommand
from apps.slack.types import (
@ -27,6 +29,8 @@ from apps.slack.types import (
ScenarioRoute,
)
logger = logging.getLogger(__name__)
if typing.TYPE_CHECKING:
from django.db.models.manager import RelatedManager
@ -138,6 +142,35 @@ class StartDirectPaging(scenario_step.ScenarioStep):
except KeyError:
channel_id = payload["channel_id"]
if settings.UNIFIED_SLACK_APP_ENABLED:
if slack_team_identity.needs_reinstall:
organizations = _get_available_organizations(slack_team_identity, slack_user_identity)
# Provide a link to web if user has access only to one organization
if len(organizations) == 1:
link = urljoin(organizations[0].web_link, "settings?tab=ChatOps&chatOpsTab=Slack")
upgrade = f"<{link}|Upgrade>"
else:
upgrade = "Upgrade" # TODO: Add link to docs are available
msg = (
f"The new Slack IRM integration is now available. f{upgrade} for a more powerful and flexible "
f"way to interact with Grafana IRM on Slack."
)
try:
self._slack_client.chat_postEphemeral(
channel=channel_id, user=slack_user_identity.slack_id, text=msg
)
except SlackAPIError:
# catch all exceptions to prevent the slash command from failing
logger.warning("StartDirectPaging: failed to send ephemeral message to user", exc_info=True)
else:
self._slack_client.chat_postEphemeral(
channel=channel_id,
user=slack_user_identity.slack_id,
text="The new Slack IRM integration is now available. Please use /grafana-irm escalate to "
"complete the action",
)
return
private_metadata = {
"channel_id": channel_id,
"input_id_prefix": input_id_prefix,