diff --git a/.github/pull_request_template.md b/.github/pull_request_template.md
index 0c858069..41054c67 100644
--- a/.github/pull_request_template.md
+++ b/.github/pull_request_template.md
@@ -1,6 +1,12 @@
 # What this PR does
 
-## Which issue(s) this PR fixes
+## Which issue(s) this PR closes
+
+Closes [issue link here]
+
+*Note*: if you have more than one GitHub issue that this PR closes, be sure to preface
+each issue link with a [closing keyword](https://docs.github.com/en/get-started/writing-on-github/working-with-advanced-formatting/using-keywords-in-issues-and-pull-requests#linking-a-pull-request-to-an-issue).
+This ensures that the issue(s) are auto-closed once the PR has been merged.
 
 ## Checklist
 
diff --git a/.github/workflows/on-issue-creation.yml b/.github/workflows/on-issue-creation.yml
index 88e056e2..fec73dba 100644
--- a/.github/workflows/on-issue-creation.yml
+++ b/.github/workflows/on-issue-creation.yml
@@ -73,5 +73,5 @@ jobs:
             ${{ contains(steps.issue-form-values.outputs.issueparser_product_area, 'Mobile App') && 'part:mobile' || '' }}
             ${{ contains(steps.issue-form-values.outputs.issueparser_product_area, 'Schedules') && 'part:schedules' || '' }}
             ${{ contains(steps.issue-form-values.outputs.issueparser_product_area, 'Terraform') && 'part:API/Terraform' || '' }}
-            ${{ contains(steps.issue-form-values.outputs.issueparser_product_area, 'Other') && 'no info or need to discuss' || '' }}
+            ${{ contains(steps.issue-form-values.outputs.issueparser_product_area, 'Other') && 'more info needed' || '' }}
           # yamllint enable rule:line-length