oncall-engine/docs/sources/_index.md

---
canonical: https://grafana.com/docs/oncall/latest/
keywords:
  - Grafana Cloud
  - Alerts
  - Notifications
  - on-call
  - amixr
  - OnCall
  - irm
title: Grafana OnCall
menuTitle: OnCall
weight: 500
---

# Grafana OnCall documentation

<img src="/static/img/docs/oncall/oncall-logo.png" class="no-shadow" width="700px">

Grafana OnCall is an open source incident response management tool built to help teams improve their collaboration and
resolve incidents faster. Some of the core strengths of Grafana OnCall include:

- **Support for a broad set of monitoring systems:** Grafana OnCall supports integrations with many monitoring systems,
  including Grafana, Prometheus, Alertmanager, Zabbix, and more.
- **Reduce alert noise:** Automatic alert grouping helps avoid alert storms and reduce noise during incidents.
  Auto-resolve settings can resolve without human intervention when the resolve conditions are met, enabling you to
  control alert noise and reduce alert fatigue.
- **Automatic escalation to on-call rotations:** Grafana OnCall’s flexible calendar integration allows you to define
  your on-call rotations while managing on-call schedules in your preferred calendar application with iCal format.
  Configurable alert escalation automatically escalates alerts to on-call team members, notifies slack channels, and more.
- **ChatOps focused:** Grafana OnCall integrates closely with your slack workspace to deliver alert notifications to
  individuals and groups, making daily alerts more visible and easier to manage.
- **Highly customizable**: With customizable alert grouping and routing, you can decide which alerts you want to be
  notified of and how, ensuring the right people are notified for the right issues.
- **Massive scalability:** Grafana OnCall is equipped with a full API and Terraform capabilities. Ready for GitOps
  and large organization configuration.

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