oncall-engine/engine/apps/api/serializers/direct_paging.py

83 lines
3.1 KiB
Python
Raw Permalink Normal View History

Add responders improvements (#3128) # What this PR does https://www.loom.com/share/c5e10b5ec51343d0954c6f41cfd6a5fb ## Summary of backend changes - Add `AlertReceiveChannel.get_orgs_direct_paging_integrations` method and `AlertReceiveChannel.is_contactable` property. These are needed to be able to (optionally) filter down teams, in the `GET /teams` internal API endpoint ([here](https://github.com/grafana/oncall/pull/3128/files#diff-a4bd76e557f7e11dafb28a52c1034c075028c693b3c12d702d53c07fc6f24c05R55-R63)), to just teams that have a "contactable" Direct Paging integration - `engine/apps/alerts/paging.py` - update these functions to support new UX. In short `direct_paging` no longer takes a list of `ScheduleNotifications` or an `EscalationChain` object - add `user_is_oncall` helper function - add `_construct_title` helper function. In short if no `title` is provided, which is the case for Direct Pages originating from OnCall (either UI or Slack), then the format is `f"{from_user.username} is paging <team.name (if team is specified> <comma separated list of user.usernames> to join escalation"` - `engine/apps/api/serializers/team.py` - add `number_of_users_currently_oncall` attribute to response schema ([code](https://github.com/grafana/oncall/pull/3128/files#diff-26af48f796c9e987a76447586dd0f92349783d6ea6a0b6039a2f0f28bd58c2ebR45-R52)) - `engine/apps/api/serializers/user.py` - add `is_currently_oncall` attribute to response schema ([code](https://github.com/grafana/oncall/pull/3128/files#diff-6744b5544ebb120437af98a996da5ad7d48ee1139a6112c7e3904010ab98f232R157-R162)) - `engine/apps/api/views/team.py` - add support for two new optional query params `only_include_notifiable_teams` and `include_no_team` ([code](https://github.com/grafana/oncall/pull/3128/files#diff-a4bd76e557f7e11dafb28a52c1034c075028c693b3c12d702d53c07fc6f24c05R55-R70)) - `engine/apps/api/views/user.py` - in the `GET /users` internal API endpoint, when specifying the `search` query param now also search on `teams__name` ([code](https://github.com/grafana/oncall/pull/3128/files#diff-30309629484ad28e6fe09816e1bd226226d652ea977b6f3b6775976c729bf4b5R223); this is a new UX requirement) - add support for a new optional query param, `is_currently_oncall`, to allow filtering users based on.. whether they are currently on call or not ([code](https://github.com/grafana/oncall/pull/3128/files#diff-30309629484ad28e6fe09816e1bd226226d652ea977b6f3b6775976c729bf4b5R272-R282)) - remove `check_availability` endpoint (no longer used with new UX; also removed references in frontend code) - `engine/apps/slack/scenarios/paging.py` and `engine/apps/slack/scenarios/manage_responders.py` - update Slack workflows to support new UX. Schedules are no longer a concept here. When creating a new alert group via `/escalate` the user either specifies a team and/or user(s) (they must specify at least one of the two and validation is done here to check this). When adding responders to an existing alert group it's simply a list of users that they can add, no more schedules. - add `Organization.slack_is_configured` and `Organization.telegram_is_configured` properties. These are needed to support [this new functionality ](https://github.com/grafana/oncall/pull/3128/files#diff-9d96504027309f2bd1e95352bac1433b09b60eb4fafb611b52a6c15ed16cbc48R271-R272) in the `AlertReceiveChannel` model. ## Summary of frontend changes - Refactor/rename `EscalationVariants` component to `AddResponders` + remove `grafana-plugin/src/containers/UserWarningModal` (no longer needed with new UX) - Remove `grafana-plugin/src/models/user.ts` as it seemed to be a duplicate of `grafana-plugin/src/models/user/user.types.ts` Related to https://github.com/grafana/incident/issues/4278 - Closes #3115 - Closes #3116 - Closes #3117 - Closes #3118 - Closes #3177 ## TODO - [x] make frontend changes - [x] update Slack backend functionality - [x] update public documentation - [x] add/update e2e tests ## Post-deploy To-dos - [ ] update dev/ops/production Slack bots to update `/escalate` command description (should now say "Direct page a team or user(s)") ## Checklist - [x] Unit, integration, and e2e (if applicable) tests updated - [x] Documentation added (or `pr:no public docs` PR label added if not required) - [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not required)
2023-10-27 12:12:07 -04:00
import typing
from django.core.exceptions import ObjectDoesNotExist
from rest_framework import serializers
from apps.alerts.models import AlertGroup
Add responders improvements (#3128) # What this PR does https://www.loom.com/share/c5e10b5ec51343d0954c6f41cfd6a5fb ## Summary of backend changes - Add `AlertReceiveChannel.get_orgs_direct_paging_integrations` method and `AlertReceiveChannel.is_contactable` property. These are needed to be able to (optionally) filter down teams, in the `GET /teams` internal API endpoint ([here](https://github.com/grafana/oncall/pull/3128/files#diff-a4bd76e557f7e11dafb28a52c1034c075028c693b3c12d702d53c07fc6f24c05R55-R63)), to just teams that have a "contactable" Direct Paging integration - `engine/apps/alerts/paging.py` - update these functions to support new UX. In short `direct_paging` no longer takes a list of `ScheduleNotifications` or an `EscalationChain` object - add `user_is_oncall` helper function - add `_construct_title` helper function. In short if no `title` is provided, which is the case for Direct Pages originating from OnCall (either UI or Slack), then the format is `f"{from_user.username} is paging <team.name (if team is specified> <comma separated list of user.usernames> to join escalation"` - `engine/apps/api/serializers/team.py` - add `number_of_users_currently_oncall` attribute to response schema ([code](https://github.com/grafana/oncall/pull/3128/files#diff-26af48f796c9e987a76447586dd0f92349783d6ea6a0b6039a2f0f28bd58c2ebR45-R52)) - `engine/apps/api/serializers/user.py` - add `is_currently_oncall` attribute to response schema ([code](https://github.com/grafana/oncall/pull/3128/files#diff-6744b5544ebb120437af98a996da5ad7d48ee1139a6112c7e3904010ab98f232R157-R162)) - `engine/apps/api/views/team.py` - add support for two new optional query params `only_include_notifiable_teams` and `include_no_team` ([code](https://github.com/grafana/oncall/pull/3128/files#diff-a4bd76e557f7e11dafb28a52c1034c075028c693b3c12d702d53c07fc6f24c05R55-R70)) - `engine/apps/api/views/user.py` - in the `GET /users` internal API endpoint, when specifying the `search` query param now also search on `teams__name` ([code](https://github.com/grafana/oncall/pull/3128/files#diff-30309629484ad28e6fe09816e1bd226226d652ea977b6f3b6775976c729bf4b5R223); this is a new UX requirement) - add support for a new optional query param, `is_currently_oncall`, to allow filtering users based on.. whether they are currently on call or not ([code](https://github.com/grafana/oncall/pull/3128/files#diff-30309629484ad28e6fe09816e1bd226226d652ea977b6f3b6775976c729bf4b5R272-R282)) - remove `check_availability` endpoint (no longer used with new UX; also removed references in frontend code) - `engine/apps/slack/scenarios/paging.py` and `engine/apps/slack/scenarios/manage_responders.py` - update Slack workflows to support new UX. Schedules are no longer a concept here. When creating a new alert group via `/escalate` the user either specifies a team and/or user(s) (they must specify at least one of the two and validation is done here to check this). When adding responders to an existing alert group it's simply a list of users that they can add, no more schedules. - add `Organization.slack_is_configured` and `Organization.telegram_is_configured` properties. These are needed to support [this new functionality ](https://github.com/grafana/oncall/pull/3128/files#diff-9d96504027309f2bd1e95352bac1433b09b60eb4fafb611b52a6c15ed16cbc48R271-R272) in the `AlertReceiveChannel` model. ## Summary of frontend changes - Refactor/rename `EscalationVariants` component to `AddResponders` + remove `grafana-plugin/src/containers/UserWarningModal` (no longer needed with new UX) - Remove `grafana-plugin/src/models/user.ts` as it seemed to be a duplicate of `grafana-plugin/src/models/user/user.types.ts` Related to https://github.com/grafana/incident/issues/4278 - Closes #3115 - Closes #3116 - Closes #3117 - Closes #3118 - Closes #3177 ## TODO - [x] make frontend changes - [x] update Slack backend functionality - [x] update public documentation - [x] add/update e2e tests ## Post-deploy To-dos - [ ] update dev/ops/production Slack bots to update `/escalate` command description (should now say "Direct page a team or user(s)") ## Checklist - [x] Unit, integration, and e2e (if applicable) tests updated - [x] Documentation added (or `pr:no public docs` PR label added if not required) - [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not required)
2023-10-27 12:12:07 -04:00
from apps.user_management.models import Organization
from common.api_helpers.custom_fields import TeamPrimaryKeyRelatedField
from common.api_helpers.utils import CurrentTeamDefault
Add responders improvements (#3128) # What this PR does https://www.loom.com/share/c5e10b5ec51343d0954c6f41cfd6a5fb ## Summary of backend changes - Add `AlertReceiveChannel.get_orgs_direct_paging_integrations` method and `AlertReceiveChannel.is_contactable` property. These are needed to be able to (optionally) filter down teams, in the `GET /teams` internal API endpoint ([here](https://github.com/grafana/oncall/pull/3128/files#diff-a4bd76e557f7e11dafb28a52c1034c075028c693b3c12d702d53c07fc6f24c05R55-R63)), to just teams that have a "contactable" Direct Paging integration - `engine/apps/alerts/paging.py` - update these functions to support new UX. In short `direct_paging` no longer takes a list of `ScheduleNotifications` or an `EscalationChain` object - add `user_is_oncall` helper function - add `_construct_title` helper function. In short if no `title` is provided, which is the case for Direct Pages originating from OnCall (either UI or Slack), then the format is `f"{from_user.username} is paging <team.name (if team is specified> <comma separated list of user.usernames> to join escalation"` - `engine/apps/api/serializers/team.py` - add `number_of_users_currently_oncall` attribute to response schema ([code](https://github.com/grafana/oncall/pull/3128/files#diff-26af48f796c9e987a76447586dd0f92349783d6ea6a0b6039a2f0f28bd58c2ebR45-R52)) - `engine/apps/api/serializers/user.py` - add `is_currently_oncall` attribute to response schema ([code](https://github.com/grafana/oncall/pull/3128/files#diff-6744b5544ebb120437af98a996da5ad7d48ee1139a6112c7e3904010ab98f232R157-R162)) - `engine/apps/api/views/team.py` - add support for two new optional query params `only_include_notifiable_teams` and `include_no_team` ([code](https://github.com/grafana/oncall/pull/3128/files#diff-a4bd76e557f7e11dafb28a52c1034c075028c693b3c12d702d53c07fc6f24c05R55-R70)) - `engine/apps/api/views/user.py` - in the `GET /users` internal API endpoint, when specifying the `search` query param now also search on `teams__name` ([code](https://github.com/grafana/oncall/pull/3128/files#diff-30309629484ad28e6fe09816e1bd226226d652ea977b6f3b6775976c729bf4b5R223); this is a new UX requirement) - add support for a new optional query param, `is_currently_oncall`, to allow filtering users based on.. whether they are currently on call or not ([code](https://github.com/grafana/oncall/pull/3128/files#diff-30309629484ad28e6fe09816e1bd226226d652ea977b6f3b6775976c729bf4b5R272-R282)) - remove `check_availability` endpoint (no longer used with new UX; also removed references in frontend code) - `engine/apps/slack/scenarios/paging.py` and `engine/apps/slack/scenarios/manage_responders.py` - update Slack workflows to support new UX. Schedules are no longer a concept here. When creating a new alert group via `/escalate` the user either specifies a team and/or user(s) (they must specify at least one of the two and validation is done here to check this). When adding responders to an existing alert group it's simply a list of users that they can add, no more schedules. - add `Organization.slack_is_configured` and `Organization.telegram_is_configured` properties. These are needed to support [this new functionality ](https://github.com/grafana/oncall/pull/3128/files#diff-9d96504027309f2bd1e95352bac1433b09b60eb4fafb611b52a6c15ed16cbc48R271-R272) in the `AlertReceiveChannel` model. ## Summary of frontend changes - Refactor/rename `EscalationVariants` component to `AddResponders` + remove `grafana-plugin/src/containers/UserWarningModal` (no longer needed with new UX) - Remove `grafana-plugin/src/models/user.ts` as it seemed to be a duplicate of `grafana-plugin/src/models/user/user.types.ts` Related to https://github.com/grafana/incident/issues/4278 - Closes #3115 - Closes #3116 - Closes #3117 - Closes #3118 - Closes #3177 ## TODO - [x] make frontend changes - [x] update Slack backend functionality - [x] update public documentation - [x] add/update e2e tests ## Post-deploy To-dos - [ ] update dev/ops/production Slack bots to update `/escalate` command description (should now say "Direct page a team or user(s)") ## Checklist - [x] Unit, integration, and e2e (if applicable) tests updated - [x] Documentation added (or `pr:no public docs` PR label added if not required) - [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not required)
2023-10-27 12:12:07 -04:00
class SerializerContext(typing.TypedDict):
organization: Organization
Add responders improvements (#3128) # What this PR does https://www.loom.com/share/c5e10b5ec51343d0954c6f41cfd6a5fb ## Summary of backend changes - Add `AlertReceiveChannel.get_orgs_direct_paging_integrations` method and `AlertReceiveChannel.is_contactable` property. These are needed to be able to (optionally) filter down teams, in the `GET /teams` internal API endpoint ([here](https://github.com/grafana/oncall/pull/3128/files#diff-a4bd76e557f7e11dafb28a52c1034c075028c693b3c12d702d53c07fc6f24c05R55-R63)), to just teams that have a "contactable" Direct Paging integration - `engine/apps/alerts/paging.py` - update these functions to support new UX. In short `direct_paging` no longer takes a list of `ScheduleNotifications` or an `EscalationChain` object - add `user_is_oncall` helper function - add `_construct_title` helper function. In short if no `title` is provided, which is the case for Direct Pages originating from OnCall (either UI or Slack), then the format is `f"{from_user.username} is paging <team.name (if team is specified> <comma separated list of user.usernames> to join escalation"` - `engine/apps/api/serializers/team.py` - add `number_of_users_currently_oncall` attribute to response schema ([code](https://github.com/grafana/oncall/pull/3128/files#diff-26af48f796c9e987a76447586dd0f92349783d6ea6a0b6039a2f0f28bd58c2ebR45-R52)) - `engine/apps/api/serializers/user.py` - add `is_currently_oncall` attribute to response schema ([code](https://github.com/grafana/oncall/pull/3128/files#diff-6744b5544ebb120437af98a996da5ad7d48ee1139a6112c7e3904010ab98f232R157-R162)) - `engine/apps/api/views/team.py` - add support for two new optional query params `only_include_notifiable_teams` and `include_no_team` ([code](https://github.com/grafana/oncall/pull/3128/files#diff-a4bd76e557f7e11dafb28a52c1034c075028c693b3c12d702d53c07fc6f24c05R55-R70)) - `engine/apps/api/views/user.py` - in the `GET /users` internal API endpoint, when specifying the `search` query param now also search on `teams__name` ([code](https://github.com/grafana/oncall/pull/3128/files#diff-30309629484ad28e6fe09816e1bd226226d652ea977b6f3b6775976c729bf4b5R223); this is a new UX requirement) - add support for a new optional query param, `is_currently_oncall`, to allow filtering users based on.. whether they are currently on call or not ([code](https://github.com/grafana/oncall/pull/3128/files#diff-30309629484ad28e6fe09816e1bd226226d652ea977b6f3b6775976c729bf4b5R272-R282)) - remove `check_availability` endpoint (no longer used with new UX; also removed references in frontend code) - `engine/apps/slack/scenarios/paging.py` and `engine/apps/slack/scenarios/manage_responders.py` - update Slack workflows to support new UX. Schedules are no longer a concept here. When creating a new alert group via `/escalate` the user either specifies a team and/or user(s) (they must specify at least one of the two and validation is done here to check this). When adding responders to an existing alert group it's simply a list of users that they can add, no more schedules. - add `Organization.slack_is_configured` and `Organization.telegram_is_configured` properties. These are needed to support [this new functionality ](https://github.com/grafana/oncall/pull/3128/files#diff-9d96504027309f2bd1e95352bac1433b09b60eb4fafb611b52a6c15ed16cbc48R271-R272) in the `AlertReceiveChannel` model. ## Summary of frontend changes - Refactor/rename `EscalationVariants` component to `AddResponders` + remove `grafana-plugin/src/containers/UserWarningModal` (no longer needed with new UX) - Remove `grafana-plugin/src/models/user.ts` as it seemed to be a duplicate of `grafana-plugin/src/models/user/user.types.ts` Related to https://github.com/grafana/incident/issues/4278 - Closes #3115 - Closes #3116 - Closes #3117 - Closes #3118 - Closes #3177 ## TODO - [x] make frontend changes - [x] update Slack backend functionality - [x] update public documentation - [x] add/update e2e tests ## Post-deploy To-dos - [ ] update dev/ops/production Slack bots to update `/escalate` command description (should now say "Direct page a team or user(s)") ## Checklist - [x] Unit, integration, and e2e (if applicable) tests updated - [x] Documentation added (or `pr:no public docs` PR label added if not required) - [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not required)
2023-10-27 12:12:07 -04:00
class UserReferenceSerializer(serializers.Serializer):
context: SerializerContext
id = serializers.CharField()
important = serializers.BooleanField()
Add responders improvements (#3128) # What this PR does https://www.loom.com/share/c5e10b5ec51343d0954c6f41cfd6a5fb ## Summary of backend changes - Add `AlertReceiveChannel.get_orgs_direct_paging_integrations` method and `AlertReceiveChannel.is_contactable` property. These are needed to be able to (optionally) filter down teams, in the `GET /teams` internal API endpoint ([here](https://github.com/grafana/oncall/pull/3128/files#diff-a4bd76e557f7e11dafb28a52c1034c075028c693b3c12d702d53c07fc6f24c05R55-R63)), to just teams that have a "contactable" Direct Paging integration - `engine/apps/alerts/paging.py` - update these functions to support new UX. In short `direct_paging` no longer takes a list of `ScheduleNotifications` or an `EscalationChain` object - add `user_is_oncall` helper function - add `_construct_title` helper function. In short if no `title` is provided, which is the case for Direct Pages originating from OnCall (either UI or Slack), then the format is `f"{from_user.username} is paging <team.name (if team is specified> <comma separated list of user.usernames> to join escalation"` - `engine/apps/api/serializers/team.py` - add `number_of_users_currently_oncall` attribute to response schema ([code](https://github.com/grafana/oncall/pull/3128/files#diff-26af48f796c9e987a76447586dd0f92349783d6ea6a0b6039a2f0f28bd58c2ebR45-R52)) - `engine/apps/api/serializers/user.py` - add `is_currently_oncall` attribute to response schema ([code](https://github.com/grafana/oncall/pull/3128/files#diff-6744b5544ebb120437af98a996da5ad7d48ee1139a6112c7e3904010ab98f232R157-R162)) - `engine/apps/api/views/team.py` - add support for two new optional query params `only_include_notifiable_teams` and `include_no_team` ([code](https://github.com/grafana/oncall/pull/3128/files#diff-a4bd76e557f7e11dafb28a52c1034c075028c693b3c12d702d53c07fc6f24c05R55-R70)) - `engine/apps/api/views/user.py` - in the `GET /users` internal API endpoint, when specifying the `search` query param now also search on `teams__name` ([code](https://github.com/grafana/oncall/pull/3128/files#diff-30309629484ad28e6fe09816e1bd226226d652ea977b6f3b6775976c729bf4b5R223); this is a new UX requirement) - add support for a new optional query param, `is_currently_oncall`, to allow filtering users based on.. whether they are currently on call or not ([code](https://github.com/grafana/oncall/pull/3128/files#diff-30309629484ad28e6fe09816e1bd226226d652ea977b6f3b6775976c729bf4b5R272-R282)) - remove `check_availability` endpoint (no longer used with new UX; also removed references in frontend code) - `engine/apps/slack/scenarios/paging.py` and `engine/apps/slack/scenarios/manage_responders.py` - update Slack workflows to support new UX. Schedules are no longer a concept here. When creating a new alert group via `/escalate` the user either specifies a team and/or user(s) (they must specify at least one of the two and validation is done here to check this). When adding responders to an existing alert group it's simply a list of users that they can add, no more schedules. - add `Organization.slack_is_configured` and `Organization.telegram_is_configured` properties. These are needed to support [this new functionality ](https://github.com/grafana/oncall/pull/3128/files#diff-9d96504027309f2bd1e95352bac1433b09b60eb4fafb611b52a6c15ed16cbc48R271-R272) in the `AlertReceiveChannel` model. ## Summary of frontend changes - Refactor/rename `EscalationVariants` component to `AddResponders` + remove `grafana-plugin/src/containers/UserWarningModal` (no longer needed with new UX) - Remove `grafana-plugin/src/models/user.ts` as it seemed to be a duplicate of `grafana-plugin/src/models/user/user.types.ts` Related to https://github.com/grafana/incident/issues/4278 - Closes #3115 - Closes #3116 - Closes #3117 - Closes #3118 - Closes #3177 ## TODO - [x] make frontend changes - [x] update Slack backend functionality - [x] update public documentation - [x] add/update e2e tests ## Post-deploy To-dos - [ ] update dev/ops/production Slack bots to update `/escalate` command description (should now say "Direct page a team or user(s)") ## Checklist - [x] Unit, integration, and e2e (if applicable) tests updated - [x] Documentation added (or `pr:no public docs` PR label added if not required) - [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not required)
2023-10-27 12:12:07 -04:00
instance = serializers.HiddenField(default=None) # set in UserReferenceSerializer.validate
def validate(self, attrs):
Add responders improvements (#3128) # What this PR does https://www.loom.com/share/c5e10b5ec51343d0954c6f41cfd6a5fb ## Summary of backend changes - Add `AlertReceiveChannel.get_orgs_direct_paging_integrations` method and `AlertReceiveChannel.is_contactable` property. These are needed to be able to (optionally) filter down teams, in the `GET /teams` internal API endpoint ([here](https://github.com/grafana/oncall/pull/3128/files#diff-a4bd76e557f7e11dafb28a52c1034c075028c693b3c12d702d53c07fc6f24c05R55-R63)), to just teams that have a "contactable" Direct Paging integration - `engine/apps/alerts/paging.py` - update these functions to support new UX. In short `direct_paging` no longer takes a list of `ScheduleNotifications` or an `EscalationChain` object - add `user_is_oncall` helper function - add `_construct_title` helper function. In short if no `title` is provided, which is the case for Direct Pages originating from OnCall (either UI or Slack), then the format is `f"{from_user.username} is paging <team.name (if team is specified> <comma separated list of user.usernames> to join escalation"` - `engine/apps/api/serializers/team.py` - add `number_of_users_currently_oncall` attribute to response schema ([code](https://github.com/grafana/oncall/pull/3128/files#diff-26af48f796c9e987a76447586dd0f92349783d6ea6a0b6039a2f0f28bd58c2ebR45-R52)) - `engine/apps/api/serializers/user.py` - add `is_currently_oncall` attribute to response schema ([code](https://github.com/grafana/oncall/pull/3128/files#diff-6744b5544ebb120437af98a996da5ad7d48ee1139a6112c7e3904010ab98f232R157-R162)) - `engine/apps/api/views/team.py` - add support for two new optional query params `only_include_notifiable_teams` and `include_no_team` ([code](https://github.com/grafana/oncall/pull/3128/files#diff-a4bd76e557f7e11dafb28a52c1034c075028c693b3c12d702d53c07fc6f24c05R55-R70)) - `engine/apps/api/views/user.py` - in the `GET /users` internal API endpoint, when specifying the `search` query param now also search on `teams__name` ([code](https://github.com/grafana/oncall/pull/3128/files#diff-30309629484ad28e6fe09816e1bd226226d652ea977b6f3b6775976c729bf4b5R223); this is a new UX requirement) - add support for a new optional query param, `is_currently_oncall`, to allow filtering users based on.. whether they are currently on call or not ([code](https://github.com/grafana/oncall/pull/3128/files#diff-30309629484ad28e6fe09816e1bd226226d652ea977b6f3b6775976c729bf4b5R272-R282)) - remove `check_availability` endpoint (no longer used with new UX; also removed references in frontend code) - `engine/apps/slack/scenarios/paging.py` and `engine/apps/slack/scenarios/manage_responders.py` - update Slack workflows to support new UX. Schedules are no longer a concept here. When creating a new alert group via `/escalate` the user either specifies a team and/or user(s) (they must specify at least one of the two and validation is done here to check this). When adding responders to an existing alert group it's simply a list of users that they can add, no more schedules. - add `Organization.slack_is_configured` and `Organization.telegram_is_configured` properties. These are needed to support [this new functionality ](https://github.com/grafana/oncall/pull/3128/files#diff-9d96504027309f2bd1e95352bac1433b09b60eb4fafb611b52a6c15ed16cbc48R271-R272) in the `AlertReceiveChannel` model. ## Summary of frontend changes - Refactor/rename `EscalationVariants` component to `AddResponders` + remove `grafana-plugin/src/containers/UserWarningModal` (no longer needed with new UX) - Remove `grafana-plugin/src/models/user.ts` as it seemed to be a duplicate of `grafana-plugin/src/models/user/user.types.ts` Related to https://github.com/grafana/incident/issues/4278 - Closes #3115 - Closes #3116 - Closes #3117 - Closes #3118 - Closes #3177 ## TODO - [x] make frontend changes - [x] update Slack backend functionality - [x] update public documentation - [x] add/update e2e tests ## Post-deploy To-dos - [ ] update dev/ops/production Slack bots to update `/escalate` command description (should now say "Direct page a team or user(s)") ## Checklist - [x] Unit, integration, and e2e (if applicable) tests updated - [x] Documentation added (or `pr:no public docs` PR label added if not required) - [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not required)
2023-10-27 12:12:07 -04:00
id = attrs["id"]
organization = self.context["organization"]
try:
Add responders improvements (#3128) # What this PR does https://www.loom.com/share/c5e10b5ec51343d0954c6f41cfd6a5fb ## Summary of backend changes - Add `AlertReceiveChannel.get_orgs_direct_paging_integrations` method and `AlertReceiveChannel.is_contactable` property. These are needed to be able to (optionally) filter down teams, in the `GET /teams` internal API endpoint ([here](https://github.com/grafana/oncall/pull/3128/files#diff-a4bd76e557f7e11dafb28a52c1034c075028c693b3c12d702d53c07fc6f24c05R55-R63)), to just teams that have a "contactable" Direct Paging integration - `engine/apps/alerts/paging.py` - update these functions to support new UX. In short `direct_paging` no longer takes a list of `ScheduleNotifications` or an `EscalationChain` object - add `user_is_oncall` helper function - add `_construct_title` helper function. In short if no `title` is provided, which is the case for Direct Pages originating from OnCall (either UI or Slack), then the format is `f"{from_user.username} is paging <team.name (if team is specified> <comma separated list of user.usernames> to join escalation"` - `engine/apps/api/serializers/team.py` - add `number_of_users_currently_oncall` attribute to response schema ([code](https://github.com/grafana/oncall/pull/3128/files#diff-26af48f796c9e987a76447586dd0f92349783d6ea6a0b6039a2f0f28bd58c2ebR45-R52)) - `engine/apps/api/serializers/user.py` - add `is_currently_oncall` attribute to response schema ([code](https://github.com/grafana/oncall/pull/3128/files#diff-6744b5544ebb120437af98a996da5ad7d48ee1139a6112c7e3904010ab98f232R157-R162)) - `engine/apps/api/views/team.py` - add support for two new optional query params `only_include_notifiable_teams` and `include_no_team` ([code](https://github.com/grafana/oncall/pull/3128/files#diff-a4bd76e557f7e11dafb28a52c1034c075028c693b3c12d702d53c07fc6f24c05R55-R70)) - `engine/apps/api/views/user.py` - in the `GET /users` internal API endpoint, when specifying the `search` query param now also search on `teams__name` ([code](https://github.com/grafana/oncall/pull/3128/files#diff-30309629484ad28e6fe09816e1bd226226d652ea977b6f3b6775976c729bf4b5R223); this is a new UX requirement) - add support for a new optional query param, `is_currently_oncall`, to allow filtering users based on.. whether they are currently on call or not ([code](https://github.com/grafana/oncall/pull/3128/files#diff-30309629484ad28e6fe09816e1bd226226d652ea977b6f3b6775976c729bf4b5R272-R282)) - remove `check_availability` endpoint (no longer used with new UX; also removed references in frontend code) - `engine/apps/slack/scenarios/paging.py` and `engine/apps/slack/scenarios/manage_responders.py` - update Slack workflows to support new UX. Schedules are no longer a concept here. When creating a new alert group via `/escalate` the user either specifies a team and/or user(s) (they must specify at least one of the two and validation is done here to check this). When adding responders to an existing alert group it's simply a list of users that they can add, no more schedules. - add `Organization.slack_is_configured` and `Organization.telegram_is_configured` properties. These are needed to support [this new functionality ](https://github.com/grafana/oncall/pull/3128/files#diff-9d96504027309f2bd1e95352bac1433b09b60eb4fafb611b52a6c15ed16cbc48R271-R272) in the `AlertReceiveChannel` model. ## Summary of frontend changes - Refactor/rename `EscalationVariants` component to `AddResponders` + remove `grafana-plugin/src/containers/UserWarningModal` (no longer needed with new UX) - Remove `grafana-plugin/src/models/user.ts` as it seemed to be a duplicate of `grafana-plugin/src/models/user/user.types.ts` Related to https://github.com/grafana/incident/issues/4278 - Closes #3115 - Closes #3116 - Closes #3117 - Closes #3118 - Closes #3177 ## TODO - [x] make frontend changes - [x] update Slack backend functionality - [x] update public documentation - [x] add/update e2e tests ## Post-deploy To-dos - [ ] update dev/ops/production Slack bots to update `/escalate` command description (should now say "Direct page a team or user(s)") ## Checklist - [x] Unit, integration, and e2e (if applicable) tests updated - [x] Documentation added (or `pr:no public docs` PR label added if not required) - [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not required)
2023-10-27 12:12:07 -04:00
attrs["instance"] = organization.users.get(public_primary_key=id)
except ObjectDoesNotExist:
Add responders improvements (#3128) # What this PR does https://www.loom.com/share/c5e10b5ec51343d0954c6f41cfd6a5fb ## Summary of backend changes - Add `AlertReceiveChannel.get_orgs_direct_paging_integrations` method and `AlertReceiveChannel.is_contactable` property. These are needed to be able to (optionally) filter down teams, in the `GET /teams` internal API endpoint ([here](https://github.com/grafana/oncall/pull/3128/files#diff-a4bd76e557f7e11dafb28a52c1034c075028c693b3c12d702d53c07fc6f24c05R55-R63)), to just teams that have a "contactable" Direct Paging integration - `engine/apps/alerts/paging.py` - update these functions to support new UX. In short `direct_paging` no longer takes a list of `ScheduleNotifications` or an `EscalationChain` object - add `user_is_oncall` helper function - add `_construct_title` helper function. In short if no `title` is provided, which is the case for Direct Pages originating from OnCall (either UI or Slack), then the format is `f"{from_user.username} is paging <team.name (if team is specified> <comma separated list of user.usernames> to join escalation"` - `engine/apps/api/serializers/team.py` - add `number_of_users_currently_oncall` attribute to response schema ([code](https://github.com/grafana/oncall/pull/3128/files#diff-26af48f796c9e987a76447586dd0f92349783d6ea6a0b6039a2f0f28bd58c2ebR45-R52)) - `engine/apps/api/serializers/user.py` - add `is_currently_oncall` attribute to response schema ([code](https://github.com/grafana/oncall/pull/3128/files#diff-6744b5544ebb120437af98a996da5ad7d48ee1139a6112c7e3904010ab98f232R157-R162)) - `engine/apps/api/views/team.py` - add support for two new optional query params `only_include_notifiable_teams` and `include_no_team` ([code](https://github.com/grafana/oncall/pull/3128/files#diff-a4bd76e557f7e11dafb28a52c1034c075028c693b3c12d702d53c07fc6f24c05R55-R70)) - `engine/apps/api/views/user.py` - in the `GET /users` internal API endpoint, when specifying the `search` query param now also search on `teams__name` ([code](https://github.com/grafana/oncall/pull/3128/files#diff-30309629484ad28e6fe09816e1bd226226d652ea977b6f3b6775976c729bf4b5R223); this is a new UX requirement) - add support for a new optional query param, `is_currently_oncall`, to allow filtering users based on.. whether they are currently on call or not ([code](https://github.com/grafana/oncall/pull/3128/files#diff-30309629484ad28e6fe09816e1bd226226d652ea977b6f3b6775976c729bf4b5R272-R282)) - remove `check_availability` endpoint (no longer used with new UX; also removed references in frontend code) - `engine/apps/slack/scenarios/paging.py` and `engine/apps/slack/scenarios/manage_responders.py` - update Slack workflows to support new UX. Schedules are no longer a concept here. When creating a new alert group via `/escalate` the user either specifies a team and/or user(s) (they must specify at least one of the two and validation is done here to check this). When adding responders to an existing alert group it's simply a list of users that they can add, no more schedules. - add `Organization.slack_is_configured` and `Organization.telegram_is_configured` properties. These are needed to support [this new functionality ](https://github.com/grafana/oncall/pull/3128/files#diff-9d96504027309f2bd1e95352bac1433b09b60eb4fafb611b52a6c15ed16cbc48R271-R272) in the `AlertReceiveChannel` model. ## Summary of frontend changes - Refactor/rename `EscalationVariants` component to `AddResponders` + remove `grafana-plugin/src/containers/UserWarningModal` (no longer needed with new UX) - Remove `grafana-plugin/src/models/user.ts` as it seemed to be a duplicate of `grafana-plugin/src/models/user/user.types.ts` Related to https://github.com/grafana/incident/issues/4278 - Closes #3115 - Closes #3116 - Closes #3117 - Closes #3118 - Closes #3177 ## TODO - [x] make frontend changes - [x] update Slack backend functionality - [x] update public documentation - [x] add/update e2e tests ## Post-deploy To-dos - [ ] update dev/ops/production Slack bots to update `/escalate` command description (should now say "Direct page a team or user(s)") ## Checklist - [x] Unit, integration, and e2e (if applicable) tests updated - [x] Documentation added (or `pr:no public docs` PR label added if not required) - [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not required)
2023-10-27 12:12:07 -04:00
raise serializers.ValidationError(f"User {id} does not exist")
return attrs
class BasePagingSerializer(serializers.Serializer):
Add responders improvements (#3128) # What this PR does https://www.loom.com/share/c5e10b5ec51343d0954c6f41cfd6a5fb ## Summary of backend changes - Add `AlertReceiveChannel.get_orgs_direct_paging_integrations` method and `AlertReceiveChannel.is_contactable` property. These are needed to be able to (optionally) filter down teams, in the `GET /teams` internal API endpoint ([here](https://github.com/grafana/oncall/pull/3128/files#diff-a4bd76e557f7e11dafb28a52c1034c075028c693b3c12d702d53c07fc6f24c05R55-R63)), to just teams that have a "contactable" Direct Paging integration - `engine/apps/alerts/paging.py` - update these functions to support new UX. In short `direct_paging` no longer takes a list of `ScheduleNotifications` or an `EscalationChain` object - add `user_is_oncall` helper function - add `_construct_title` helper function. In short if no `title` is provided, which is the case for Direct Pages originating from OnCall (either UI or Slack), then the format is `f"{from_user.username} is paging <team.name (if team is specified> <comma separated list of user.usernames> to join escalation"` - `engine/apps/api/serializers/team.py` - add `number_of_users_currently_oncall` attribute to response schema ([code](https://github.com/grafana/oncall/pull/3128/files#diff-26af48f796c9e987a76447586dd0f92349783d6ea6a0b6039a2f0f28bd58c2ebR45-R52)) - `engine/apps/api/serializers/user.py` - add `is_currently_oncall` attribute to response schema ([code](https://github.com/grafana/oncall/pull/3128/files#diff-6744b5544ebb120437af98a996da5ad7d48ee1139a6112c7e3904010ab98f232R157-R162)) - `engine/apps/api/views/team.py` - add support for two new optional query params `only_include_notifiable_teams` and `include_no_team` ([code](https://github.com/grafana/oncall/pull/3128/files#diff-a4bd76e557f7e11dafb28a52c1034c075028c693b3c12d702d53c07fc6f24c05R55-R70)) - `engine/apps/api/views/user.py` - in the `GET /users` internal API endpoint, when specifying the `search` query param now also search on `teams__name` ([code](https://github.com/grafana/oncall/pull/3128/files#diff-30309629484ad28e6fe09816e1bd226226d652ea977b6f3b6775976c729bf4b5R223); this is a new UX requirement) - add support for a new optional query param, `is_currently_oncall`, to allow filtering users based on.. whether they are currently on call or not ([code](https://github.com/grafana/oncall/pull/3128/files#diff-30309629484ad28e6fe09816e1bd226226d652ea977b6f3b6775976c729bf4b5R272-R282)) - remove `check_availability` endpoint (no longer used with new UX; also removed references in frontend code) - `engine/apps/slack/scenarios/paging.py` and `engine/apps/slack/scenarios/manage_responders.py` - update Slack workflows to support new UX. Schedules are no longer a concept here. When creating a new alert group via `/escalate` the user either specifies a team and/or user(s) (they must specify at least one of the two and validation is done here to check this). When adding responders to an existing alert group it's simply a list of users that they can add, no more schedules. - add `Organization.slack_is_configured` and `Organization.telegram_is_configured` properties. These are needed to support [this new functionality ](https://github.com/grafana/oncall/pull/3128/files#diff-9d96504027309f2bd1e95352bac1433b09b60eb4fafb611b52a6c15ed16cbc48R271-R272) in the `AlertReceiveChannel` model. ## Summary of frontend changes - Refactor/rename `EscalationVariants` component to `AddResponders` + remove `grafana-plugin/src/containers/UserWarningModal` (no longer needed with new UX) - Remove `grafana-plugin/src/models/user.ts` as it seemed to be a duplicate of `grafana-plugin/src/models/user/user.types.ts` Related to https://github.com/grafana/incident/issues/4278 - Closes #3115 - Closes #3116 - Closes #3117 - Closes #3118 - Closes #3177 ## TODO - [x] make frontend changes - [x] update Slack backend functionality - [x] update public documentation - [x] add/update e2e tests ## Post-deploy To-dos - [ ] update dev/ops/production Slack bots to update `/escalate` command description (should now say "Direct page a team or user(s)") ## Checklist - [x] Unit, integration, and e2e (if applicable) tests updated - [x] Documentation added (or `pr:no public docs` PR label added if not required) - [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not required)
2023-10-27 12:12:07 -04:00
context: SerializerContext
ALLOWS_GRAFANA_INCIDENT_ID = False
Add responders improvements (#3128) # What this PR does https://www.loom.com/share/c5e10b5ec51343d0954c6f41cfd6a5fb ## Summary of backend changes - Add `AlertReceiveChannel.get_orgs_direct_paging_integrations` method and `AlertReceiveChannel.is_contactable` property. These are needed to be able to (optionally) filter down teams, in the `GET /teams` internal API endpoint ([here](https://github.com/grafana/oncall/pull/3128/files#diff-a4bd76e557f7e11dafb28a52c1034c075028c693b3c12d702d53c07fc6f24c05R55-R63)), to just teams that have a "contactable" Direct Paging integration - `engine/apps/alerts/paging.py` - update these functions to support new UX. In short `direct_paging` no longer takes a list of `ScheduleNotifications` or an `EscalationChain` object - add `user_is_oncall` helper function - add `_construct_title` helper function. In short if no `title` is provided, which is the case for Direct Pages originating from OnCall (either UI or Slack), then the format is `f"{from_user.username} is paging <team.name (if team is specified> <comma separated list of user.usernames> to join escalation"` - `engine/apps/api/serializers/team.py` - add `number_of_users_currently_oncall` attribute to response schema ([code](https://github.com/grafana/oncall/pull/3128/files#diff-26af48f796c9e987a76447586dd0f92349783d6ea6a0b6039a2f0f28bd58c2ebR45-R52)) - `engine/apps/api/serializers/user.py` - add `is_currently_oncall` attribute to response schema ([code](https://github.com/grafana/oncall/pull/3128/files#diff-6744b5544ebb120437af98a996da5ad7d48ee1139a6112c7e3904010ab98f232R157-R162)) - `engine/apps/api/views/team.py` - add support for two new optional query params `only_include_notifiable_teams` and `include_no_team` ([code](https://github.com/grafana/oncall/pull/3128/files#diff-a4bd76e557f7e11dafb28a52c1034c075028c693b3c12d702d53c07fc6f24c05R55-R70)) - `engine/apps/api/views/user.py` - in the `GET /users` internal API endpoint, when specifying the `search` query param now also search on `teams__name` ([code](https://github.com/grafana/oncall/pull/3128/files#diff-30309629484ad28e6fe09816e1bd226226d652ea977b6f3b6775976c729bf4b5R223); this is a new UX requirement) - add support for a new optional query param, `is_currently_oncall`, to allow filtering users based on.. whether they are currently on call or not ([code](https://github.com/grafana/oncall/pull/3128/files#diff-30309629484ad28e6fe09816e1bd226226d652ea977b6f3b6775976c729bf4b5R272-R282)) - remove `check_availability` endpoint (no longer used with new UX; also removed references in frontend code) - `engine/apps/slack/scenarios/paging.py` and `engine/apps/slack/scenarios/manage_responders.py` - update Slack workflows to support new UX. Schedules are no longer a concept here. When creating a new alert group via `/escalate` the user either specifies a team and/or user(s) (they must specify at least one of the two and validation is done here to check this). When adding responders to an existing alert group it's simply a list of users that they can add, no more schedules. - add `Organization.slack_is_configured` and `Organization.telegram_is_configured` properties. These are needed to support [this new functionality ](https://github.com/grafana/oncall/pull/3128/files#diff-9d96504027309f2bd1e95352bac1433b09b60eb4fafb611b52a6c15ed16cbc48R271-R272) in the `AlertReceiveChannel` model. ## Summary of frontend changes - Refactor/rename `EscalationVariants` component to `AddResponders` + remove `grafana-plugin/src/containers/UserWarningModal` (no longer needed with new UX) - Remove `grafana-plugin/src/models/user.ts` as it seemed to be a duplicate of `grafana-plugin/src/models/user/user.types.ts` Related to https://github.com/grafana/incident/issues/4278 - Closes #3115 - Closes #3116 - Closes #3117 - Closes #3118 - Closes #3177 ## TODO - [x] make frontend changes - [x] update Slack backend functionality - [x] update public documentation - [x] add/update e2e tests ## Post-deploy To-dos - [ ] update dev/ops/production Slack bots to update `/escalate` command description (should now say "Direct page a team or user(s)") ## Checklist - [x] Unit, integration, and e2e (if applicable) tests updated - [x] Documentation added (or `pr:no public docs` PR label added if not required) - [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not required)
2023-10-27 12:12:07 -04:00
users = UserReferenceSerializer(many=True, required=False, default=list)
team = TeamPrimaryKeyRelatedField(allow_null=True, default=CurrentTeamDefault())
important_team_escalation = serializers.BooleanField(required=False, default=False)
alert_group_id = serializers.CharField(required=False, default=None)
alert_group = serializers.HiddenField(default=None) # set in DirectPagingSerializer.validate
title = serializers.CharField(required=False, default=None)
Direct paging improvements (#2537) # What this PR does - Deprecates `/oncall` Slack command in favour of `/esalate` (direct paging) + fixes a regression bug in both commands - Unifies direct paging UX across Slack & Web UI (or at least makes an attempt to make things more similar). Kudos to @iskhakov for all the great work on this recently! - A bunch of minor changes that hopefully make direct paging more usable - TODO: documentation updates will be added in a separate PR ## Screenshots ### No issues scenario Slack: <img width="522" alt="Screenshot 2023-07-14 at 23 53 11" src="https://github.com/grafana/oncall/assets/20116910/ec15a18f-d817-4177-b1f2-6b89d79bb361"> Web UI: <img width="1172" alt="Screenshot 2023-07-14 at 23 52 25" src="https://github.com/grafana/oncall/assets/20116910/813f967c-2fdd-4868-9287-487dbfa7cea6"> ### Not configured scenario Slack: <img width="519" alt="Screenshot 2023-07-14 at 23 45 22" src="https://github.com/grafana/oncall/assets/20116910/932fa05c-81ea-42ca-be80-41b05f767d3e"> Web UI: <img width="1172" alt="Screenshot 2023-07-14 at 23 47 31" src="https://github.com/grafana/oncall/assets/20116910/6bcb07e4-2e50-4120-9fac-be8b0277e181"> ### `/oncall` deprecation warning <img width="521" alt="Screenshot 2023-07-17 at 10 31 56" src="https://github.com/grafana/oncall/assets/20116910/4ff28337-1693-4af0-81d9-9eda90099c1b"> ## Which issue(s) this PR fixes https://github.com/grafana/oncall/issues/2442 ## Checklist - [x] Unit, integration, and e2e (if applicable) tests updated - [x] Documentation added (or `pr:no public docs` PR label added if not required) - [x] `CHANGELOG.md` updated (or `pr:no changelog` PR label added if not required)
2023-07-17 14:21:56 +01:00
message = serializers.CharField(required=False, default=None, allow_null=True)
source_url = serializers.URLField(required=False, default=None, allow_null=True)
def validate(self, attrs):
organization = self.context["organization"]
alert_group_id = attrs["alert_group_id"]
title = attrs["title"]
message = attrs["message"]
source_url = attrs["source_url"]
grafana_incident_id = self.ALLOWS_GRAFANA_INCIDENT_ID and attrs.get("grafana_incident_id")
if alert_group_id and (title or message or source_url or grafana_incident_id):
raise serializers.ValidationError(
f"alert_group_id and (title, message, source_url{', grafana_incident_id' if self.ALLOWS_GRAFANA_INCIDENT_ID else ''}) "
"are mutually exclusive"
)
if attrs["users"] and attrs["team"]:
raise serializers.ValidationError("users and team are mutually exclusive")
if alert_group_id:
try:
attrs["alert_group"] = AlertGroup.objects.get(
public_primary_key=alert_group_id, channel__organization=organization
)
except ObjectDoesNotExist:
raise serializers.ValidationError("Alert group {} does not exist".format(alert_group_id))
return attrs
class DirectPagingSerializer(BasePagingSerializer):
ALLOWS_GRAFANA_INCIDENT_ID = True
grafana_incident_id = serializers.CharField(required=False, default=None, allow_null=True)